Floor Coverings International Review
When you’re ready to replace the flooring in your home, you don’t have to do it alone. Professionals across the country can walk you through the process of choosing materials and executing your home improvements. But how do you choose the right flooring company to service your home?
To help you find the best professionals to meet your needs, the This Old House Reviews Team researched the top companies in America. We looked at what these providers offer in customer service, availability, quality of work, and more. Keep reading to learn more in this Floor Coverings International review.
About Floor Coverings International
Floor Coverings International is a flooring provider that offers a personalized process to design the floor you want. The company offers local services around the country with international access to quality materials. Its team’s goal is to make the process of replacing your floors easy and stress-free.
Here are some of the pros and cons that we uncovered in reviewing the company.
Available in most states around the country, plus locations in Canada
No sample pricing on the company’s website
In-home consultation allows you to view a wide variety of flooring samples
Not much information about its installation services
Environmentally friendly flooring options
Learn more about the company and its services by visiting the Floor Coverings International website.
Types of Flooring Offered
Depending on the type of flooring you’d like installed in your home, you may choose one company over another. Each flooring company will offer various materials, with some even specializing in a certain type.
Floor Coverings International provides high-quality flooring materials from popular, trusted brands. Its name comes from its catalog of flooring materials from North America and other manufacturers around the world. You can browse through the company’s options for the following types of flooring:
- Hardwood flooring
- Natural stone flooring
- Ceramic tile
- Laminate flooring
- Vinyl flooring
In addition to these styles, Floor Coverings International offers specialty products like bamboo and slate flooring, as well as commercial flooring for businesses. Also, you can choose eco-friendly options to reduce your impact on the environment.
The flooring contractor’s online product gallery is a great tool to view its various styles and even see how it looks within images of sample rooms.
Flooring Installation Services
Floor Coverings International includes the cost of flooring installation in the estimate it provides. Unfortunately, the website is not very transparent about this process or how long a flooring installation may take.
Floor Coverings International Cost
The prices for any flooring company will depend on factors like the materials you choose and the size of the area that needs flooring. Floor Coverings International does not publish sample pricing on its website. Each customer must request an estimate by scheduling an in-home consultation. That way, your associate can learn about your specific needs and give an accurate quote.
Because it is a preferred partner with many flooring manufacturers, Floor Coverings International promises to offer affordable prices. Customers can even take advantage of its price match program. If a competitor offers the same brands of flooring for a lower price, Floor Coverings International will match it.
To help manage your flooring costs, ask your design specialist about the company’s financing options. They can recommend the best option for you. You can also save money on services when you book online.
How to Get an Estimate
Floor Coverings International offers new customers a free in-home consultation. You can schedule your appointment online or over the phone, and a specialist will bring flooring samples to you via the mobile showroom. You and your family can browse through thousands of options of floor styles.
During this appointment, the associate will also measure the area that needs new flooring to help determine the best options for your home’s needs. They’ll consider factors like durability, level of maintenance required, and budget.
Alternatively, you can check out the company’s online product gallery to view projects and get inspiration for your home’s upcoming improvement project before your consultation.
Floor Coverings International Locations
As the name suggests, Floor Coverings International has locations in the United States and a few in Canada. You can find a branch location in one of the following 39 states around the country:
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Rhode Island
- South Carolina
To view a full list of locations and find a specialist near you, visit the Locations page on the Floor Coverings website. Also, because the company provides in-home estimates, most of its retail locations and warehouses are available for customers by appointment only.
Floor Coverings International Reviews
Taking a look at Floor Coverings International reviews left by customers on third-party websites can help you get to know a company’s reputation for customer service. Across review platforms, Floor Coverings International has a positive reputation. The company is accredited with the Better Business Bureau, where it has an A+ rating but only five customer reviews.
Many satisfied customers directly mentioned the name of the agent who helped them through the process. Other homeowners complimented the team’s quick and efficient work ethic, as well as their friendliness. Few reviews are negative, but we did find feedback from one customer who complained about their issues filing a claim under warranty.
Here some Floor Coverings International reviews from other homeowners:
Mandy B. via Google said:
“The process from consultation to installation was easy, fast, and efficient. [My Design Associate] even arranged a one-day weekend installation since we work from home Monday to Friday. I would absolutely recommend Floor Coverings International Santa Clarita for your next flooring project. We are so happy with our new laminate!”
Marianna R. via BBB said:
“Highly-priced product and service with poor execution. I went with them over…two much cheaper quotes…but the final result was mediocre. I am not satisfied at all with their finishing details on this project. If you do not have the materials or the man skills to complete a project, please say it and do not charge for something you cannot deliver.”
Yvonne W. via Google said:
“[The] team at Floor Coverings International did an incredible job replacing the floor in our basement bedroom! The pricing was reasonable and they made the process so easy for us. [Our Design Associate] was always available to communicate with when we had questions, and her team finished the job professionally, quickly, and safely.”
Our review of Floor Coverings International found that the company has a solid reputation for quality service, with five-star ratings at many locations nationwide.
Floor Coverings International has many options for flooring styles and is an option worth considering, especially for customers who don’t want to leave their home as the team will bring the samples to you. However, while the cost of installation is included in your quote, there is not much transparency about the details of these services.
Frequently Asked Questions About Floor Coverings International
Does my new flooring come with a warranty?
Yes, Floor Coverings International provides a warranty for up to five years for installation and workmanship. The company also states that most of its flooring will come with its own manufacturer’s warranty.
What is the best flooring recommendation for families with pets?
Floor Coverings International offers many pet-friendly options in a variety of styles. You can choose its carpet by Stainmaster, which is designed to prevent stains. Bamboo and laminate flooring are both scratch-resistant, but bamboo tends to be a more durable—and expensive—option. Other options include tile and vinyl flooring, which are both easy to clean.
Does Floor Coverings International have eco-friendly flooring options?
Yes, Floor Coverings provides many options for environmentally responsible flooring. Carpet from certain brands can be recycled, and some products made from other materials like laminate and bamboo were made with sustainability in mind.
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