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Types of Moving Estimates

To help you avoid unexpected moving costs, we’ve explained the different types of moving estimates and how they can change on moving day.

Author Image Written by Shane Sentelle Updated 05/30/2024

Many people booking a move don’t understand the key differences between each type of moving estimate. Even the best professional movers can be vague in their descriptions, and you have to turn to the fine print to fully grasp what to expect. In the Federal Motor Carrier Safety Administration’s (FMCSA) complaint database, a common theme of complaints relates to estimates and the final bill. Customer reviews across the web paint a clearer picture, with recurring mentions of moving costs exceeding the original estimate.

To help you avoid this frustrating scenario, we will thoroughly explain the different types of moving estimates. We’ve also included details on how and why those estimates can change during the moving process. Finally, we’ll recommend the best type of estimate for your move.


Types of Moving Estimates

Estimates of moving costs are calculated based on the distance of your move, the weight of your belongings, and the additional services you need. Because of this, hiring cross-country movers is usually more expensive than other types of move, due to the distance of the move. When it comes to getting a sample quote, they are estimates because the movers must approximate the weight of the shipment before it is actually loaded onto the truck. Most interstate relocation companies offer two basic types of estimates that must be attached to the bill of lading. You will receive either a non-binding moving estimate or a binding estimate. Below, we’ve highlighted the key differences between these two main types of estimates and included a section for the less common binding not-to-exceed estimate.

Non-Binding

Binding

Not-To-Exceed

A non-binding estimate provides a rough idea of what a move will cost but does not lock in a price. This means that the cost of the move might increase drastically after your inventory is weighed and the company tacks on extra charges for any additional services. Occasionally, you might find yourself paying less than the non-binding estimate, but this is unlikely.
Reputable moving companies will attempt to be as accurate as possible, but scammers may offer a low-ball estimate to try to get your business. Some movers only offer non-binding estimates, and you should proceed with the expectation that the price may change on your moving date.
A binding estimate locks in a flat rate for moving services and will be based on the overall estimated weight of your household goods. Some professional movers will allow you to self-report the items you need moved, but the best strategy is to have the company perform an in-home consultation. The in-home consultation helps avoid overlooking items that will be part of your shipment.
If nothing changes with your inventory or selected services, your initial moving quote will be your final price. You will not pay any less than the binding estimate, either, even if the estimated weight of your belongings exceeds the actual weight. However, many homeowners prefer to know exactly what they’ll pay in advance. In our 2021 survey of 1,000 moving customers, 43.9% said they prefer a binding estimate.
A relatively low percentage of long-distance moving companies offer not-to-exceed estimates, but it’s the best option when available. You’ll know in advance the maximum you’ll pay, but you may end up paying less.
This type differs from a standard binding estimate in that the final cost of your move will not increase from the quoted amount, even if the company assesses your inventory incorrectly. If the actual weight of your inventory is less than predicted on your written estimate, your total cost will decrease on the day of your move.

How Moving Estimates Can Change

As mentioned above, non-binding estimates are educated guesses about the details of your shipment. The actual cost can often be as much as double after the moving company loads your shipment onto the moving truck and determines the true weight.

Binding estimates are typically based on the weight of your inventory and use a flat rate determined by the mover.

Quick Tip

  • Remember that the amount you pay may still be greater than the estimated price if your final inventory includes more items than reported. A higher inventory weight will result in additional charges. You should also expect additional costs if you add services or packing materials or if you change other previously agreed-upon details.

The only time a non-binding estimate is preferable is if your moving plans are likely to change. For example, if you don’t know how many items you’re going to need to move, having some flexibility in the final cost may be helpful. Otherwise, we recommend being wary of movers who only offer non-binding estimates.


How Do I Choose the Right Moving Company?

Follow the six steps in the video to think through your options and choose the right moving company for your move.


Our Conclusion

As a general rule of thumb, we recommend requesting a binding or not-to-exceed estimate when possible to help prevent a last-minute increase in your moving costs. You should consider asking for an in-home visual survey of your home and inventory for the most accurate estimate. This also allows you to walk through your home with the move coordinator, ensuring that no items are overlooked. An estimate given over the phone or email is unlikely to be accurate.

Make sure that the moving company includes a copy of your estimate and inventory sheet with the bill of lading. Look over the inventory sheet to identify any potential inaccuracies that need to be brought to the mover’s attention. As with all contracts, make sure you understand the details and fine print, including how costs might change, before you sign anything.

We recommend that you get quotes from at least three moving companies to compare rates and to review the exact language of each estimate.


FAQs about Moving Estimates

How do moving estimates work?

Moving estimates are calculated based on the total weight of your belongings, the distance of the move, and any additional services like packing or specialty item handling. Movers must carefully inspect your belongings and inventory to approximate how much the shipment will weigh.

What is a non-binding estimate for moving?

A non-binding moving estimate is an approximation of what you might pay on moving day, but the moving company may actually charge you more or less for the actual service. The final cost is almost certain to be higher than a non-binding estimate.

Which is the better moving estimate, binding or non-binding?

We find that a binding moving estimate is typically the better choice. You’ll know what you’ll pay in advance, and you are unlikely ever to pay less than the figure cited in a non-binding estimate.

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