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Bellhop Moving Review

In this review of the moving company Bellhop, we take an in-depth look at the company’s services, advantages and disadvantages, reputation, and quote process.

Author Icon By Shane Sentelle Updated 01/06/2024

In this review: Our Take | Pros & Cons | Services | Availability | Cost | Scheduling | Customer Reviews | FAQs

Bellhop is a relatively new moving company that was founded in 2011. Its current headquarters is located in Chattanooga, Tennessee, where its team provides packing and moving services to many states around the country.

The company promises to help make your move stress-free and easy, and its team is dedicated to providing its customers with quality service.

Keep reading this Bellhop moving review to learn about the company’s offerings, prices, and more to determine whether it’s right for you.

Our Take on Bellhop

After in-depth research and review of Bellhop Moving, our This Old House Reviews Team scored the company an 86 out of 100. The company provides not only local but long-distance and international moving services along with a variety of additional moving services.


Pros & Cons of Bellhop

In our review of Bellhop, we found the following pros and cons of the moving company:

✔ Offers customizable packages to meet your home’s needs
✔ Advanced online tools to help you get a quote and manage your move
✘ Only has locations in 26 states around the country
✘ Cannot move heavy and specialty items like pianos

Bellhop Moving Services

Bellhop provides custom moving plans to meet your needs. You get to choose the level of help you want, from simple loading and unloading to a full-service cross-country relocation. Check out some details of the company’s service offerings:

  • Hourly labor: Bellhop offers simple in-home services for smaller projects. This is an ideal choice if you just need help loading and unloading items, rearranging furniture, staging a home, or even setting up for an event.
  • Packing services: To get you ready for an upcoming move, Bellhop will ship the proper packing supplies (bubble wrap, boxes, rolls of tape) to your home. Then, a team of workers will come to your home to safely pack your items to prepare for moving day. The website states that they can get the job done in a few hours.
  • Local moving: For moves within the state or same city, Bellhop will match you with a local mover. These third-party agents can help transport your items and furniture across town.
  • Long-distance moving: Bellhop’s main services focus on relocations across the country. Its online customer dashboard provides homeowners with accurate arrival times for their delivery—as opposed to a service window. From the time you book your move, you will be assigned a dedicated Move Manager to help you through the process of relocating.
  • Bellhop’s Build-Your-Own Service allows you to pick and choose which types of packing and moving services you need. Using the online dashboard, you can change the number of movers you need, labor hours you reserve, and more.

Availability

Bellhop has locations in 26 states and Washington, D.C., where it offers packing and moving services. The company also provides driving and delivery services nationwide.

You can find a Bellhop location in the following states, Alabama, Arizona, Colorado, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Maryland, Michigan, Minnesota, Missouri, Nebraska, Nevada, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Washington.

For a full list of the cities within each of these states, visit the Locations page on the Bellhop website.


Bellhop Moving Cost

Cost is an important factor to compare when you’re looking to hire a moving company. However, the price of services from Bellhop will vary by customer. That’s because it offers such customizable services to choose what you need.

The company states that it offers transparent pricing and no hidden fees, but there are no sample prices listed on the site.

The cost of moving services from Bellhop will be determined by:

  • The distance of your move
  • How many items you’re moving
  • Whether you purchase additional services like packing
  • Insurance coverage

To get the most accurate quote, visit the company’s website to build a moving package customized to fit your budget.

Bellhop Booking Process

How do you book an upcoming move with Bellhop?

Request a Quote: The first thing you need to do is request a quote from the company, which you can do online or over the phone. With Bellhop’s advanced digital tools, there’s no need for an in-home estimate. You can manage the moving process online via the company’s customer dashboard.

Approve Guaranteed Quote: After providing some important information about your move, your consultant can provide you with an estimate for services. When you book a long-distance move, the company will give you a guaranteed quote to ensure your price won’t change.

Reserve Your Moving Date: From the moment you reserve your moving date with the company, Bellhop’s team will support you with tips and updates to prepare for your move. On the day of the move, your moving team will notify you that they’re on the way. Then, they’ll conduct a walkthrough of the house to make note of your home’s inventory and any special instructions on how to handle your belongings.


Bellhop Moving Customer Reviews

Bellhop is not currently accredited with the Better Business Bureau (BBB). Like with most companies, there are both positive and negative Bellhop moving reviews on the BBB.

On Trustpilot, they boast a 4.2 star rating with more than 2,850 reviews.*

Here is what some customers had to say:

“We had to do multiple moves over a couple years and used Bellhops 3 times. Every move was as simple and easy as moving could be. Loading and unloading was efficient, and they met the promised schedule almost to the minute. I would recommend Bellhops to anyone looking to do a short or long move.”

-Erika via Trustpilot

“We moved two weeks ago and the company made move day a breeze! They put things where we asked them to. They worked quickly and solved a problem with a large oak desk that would not fit through the hallway. They lifted the desk above a fence to take it through a larger door. Thank you, Bellhop!”

-Lori Moo via BBB

*Data accurate as of July 2022.


Is Bellhop Moving Best for You?

Our Bellhop moving review concluded that the company is a solid option for homeowners and renters nationwide. Its online booking process provides ease and convenience to the customer as well as support leading up to move day.

If you live in one of the 26 states where Bellhop’s packing and moving services are available, we recommend getting a free quote from the company so you can determine if its pricing fits within your budget.

As always, we recommend that you gather free quotes from a handful of moving companies before you decide on which is the best for your needs.

Best For Star Rating BBB Rating Deposit Required Link
International Van Lines International Van Lines Best Service Offerings
A 25% VISIT SITE
American Van Lines American Van Lines Best Overall Moving Labor
A Up to 50% up-front VISIT SITE
Safeway Moving Inc. Safeway Moving Inc. Most Reliable Pricing
A+ Up to 40% VISIT SITE
Interstate Moving & Relocation Group Interstate Moving & Relocation Group Most Efficient
B Up to 33% VISIT SITE
Moving APT Moving APT Best Customer Service
B Varies between partners VISIT SITE
JK Moving Services JK Moving Services Best Specialized Packing
A+ $250 up-front VISIT SITE
North American Van Lines North American Van Lines Best for Claims
A+ None VISIT SITE
Allied Van Lines Allied Van Lines Best for Vehicle Relocation
A+ None VISIT SITE
United Van Lines United Van Lines Best Base Moving Coverage
A+ None VISIT SITE
Mayflower Mayflower Best for Large Moves
A+ None VISIT SITE
International Van Lines
Logo International Van Lines
Best For Best Service Offerings
Star Rating
BBB Rating A
Deposit Required 25%
VISIT SITE
American Van Lines
Logo American Van Lines
Best For Best Overall Moving Labor
Star Rating
BBB Rating A
Deposit Required Up to 50% up-front
VISIT SITE
Safeway Moving Inc.
Logo Safeway Moving Inc.
Best For Most Reliable Pricing
Star Rating
BBB Rating A+
Deposit Required Up to 40%
VISIT SITE
Interstate Moving & Relocation Group
Logo Interstate Moving & Relocation Group
Best For Most Efficient
Star Rating
BBB Rating B
Deposit Required Up to 33%
VISIT SITE
Moving APT
Logo Moving APT
Best For Best Customer Service
Star Rating
BBB Rating B
Deposit Required Varies between partners
VISIT SITE
JK Moving Services
Logo JK Moving Services
Best For Best Specialized Packing
Star Rating
BBB Rating A+
Deposit Required $250 up-front
VISIT SITE
North American Van Lines
Logo North American Van Lines
Best For Best for Claims
Star Rating
BBB Rating A+
Deposit Required None
VISIT SITE
Allied Van Lines
Logo Allied Van Lines
Best For Best for Vehicle Relocation
Star Rating
BBB Rating A+
Deposit Required None
VISIT SITE
United Van Lines
Logo United Van Lines
Best For Best Base Moving Coverage
Star Rating
BBB Rating A+
Deposit Required None
VISIT SITE
Mayflower
Logo Mayflower
Best For Best for Large Moves
Star Rating
BBB Rating A+
Deposit Required None
VISIT SITE
Providers
Best For
Star Rating
BBB Rating
Service Model
Best Service Offerings
A
Carrier and broker
Best Overall Moving Labor
A
Carrier and broker
Most Reliable Pricing
A+
Carrier and broker
Most Efficient
B
Broker
Best Customer Service
B
Broker
Best Specialized Packing
A+
Carrier and broker
Best for Claims
A+
Carrier
Best for Vehicle Relocation
A+
Carrier
Best Base Moving Coverage
A+
Carrier and broker
Best for Large Moves
A+
Carrier and broker

FAQ About Bellhop Moving

Can I pack my belongings for Bellhop Moving?

Yes, Bellhop allows you to customize your moving package with only the services you need. So, you can pack your items and prepare for your move on your own. The company encourages its customers to have their belongings packed and ready for loading onto the truck before the movers arrive.

Is there anything that Bellhop Moving cannot move?

On its website, Bellhop lists a few items that its team cannot load onto its trucks. These prohibited items include belongings that weigh more than 300 pounds, perishable items, weapons, explosives, and other flammable objects.

Does Bellhop provide insurance to protect my belongings?

Yes, you can purchase moving insurance from the company up until the day of your move. This insurance covers standard items and furniture, and it may not cover antiques. To learn more about what this coverage protects and how to choose the right package for your belongings, ask about insurance during the quoting process.

Can I help the Bellhop movers on moving day?

Bellhop does not allow customers to help on moving day. This includes getting on the ramp and into the truck or participating in the moving process in any way. This protects the company because they are not liable for any incidents. This policy also allows you to take a break and relax.

Other Moving Resources

We’ve done extensive research on the best moving companies across the country and have compiled easy to digest comparisons.


Our Rating Methodology

The This Old House Reviews Team backs up our moving company ratings and recommendations with a detailed rating methodology to objectively score each company. We conduct research by reading through the company websites, analyzing customer reviews, conducting consumer surveys, requesting quotes, and speaking with customer representatives. We then score each moving company against our review standards for services, contents coverage, scheduling, trailer and container options, additional benefits, and reputation to arrive at a final score out of 100.

To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.