Gutters can get clogged with debris throughout the year. Twigs, leaves, seeds, and pests can easily fall into them and build up over time. It may be a hassle to clean your gutters, but clean gutters can potentially save you thousands of dollars in repairs to your foundation, basement, and more.
The best news is, you don’t even have to clean your gutters yourself.
The This Old House Reviews Team has evaluated many different gutter guard companies on key metrics like provided services, customer care, and reputation to help you find the best fit for your needs. Read this Ned Stevens Gutter Cleaning review to find out if the company is the best match for your home.
Our Take on Ned Stevens Gutter Cleaning
Ned Stevens emphasizes cleaning and repairing gutters. It offers different tiers of gutter cleaning plans, optional same-day service, and more.
Pros & Cons of Ned Stevens
✔ Gutter cleaning service plans
✔ Transparent website
✔ In business since 1965
✘ No gutter guards sold
✘ Only available in 15 states
Services & Features
Ned Stevens offers a wide range of services, from repair and protection to cleaning. Customers have the option to purchase different levels of gutter cleaning service plans to keep their gutters operational year-round. The gutters are made of thick aluminum and are available in 16 colors.
Gutter Repair Services
Ned Stevens offers a variety of gutter repair services to ensure that gutters are in their best working order. Services include:
- Re-nailing loose gutters
- Re-strapping loose leaders
- Replacing damaged and split leaders
- Inspecting gutter systems for pitch problems
- Inspecting miters for leaks in the joints
- Inspecting the underground drain system for clogs
Gutter Protection Services
Ned Stevens provides a Gutter Protection Program that repairs and replaces existing gutters if they incur damage at any time during the life of the service plan.
Gutter Cleaning Services
The company offers two levels of service plans for gutter cleaning: Platinum and Diamond. Platinum is the basic coverage plan, with four scheduled cleanings during a 12-month period. Diamond includes six scheduled cleanings per year.
Platinum Service Plan
This service includes four scheduled cleanings, including cleaning, flushing, and inspecting gutters and leaders over a 12-month period. Throughout the year, Ned Stevens specialists will dispose of debris ranging from branches and twigs to oak tassels, seed pods, buds, ragweed, and more.
- Free priority service during peak seasons, if weather permits
- Complimentary re-nailing of gutters and reattaching loose leaders (this saves $35 per service)
- 10% off new gutter installations and repairs
Diamond Service Plan
This comprehensive service plan features six scheduled services for cleaning, flushing, and inspecting gutters and leaders. The cleanings are done in March, Spring, Summer, and Fall. The plan features all of the aspects of Platinum, with some additional perks.
- Most competitive pricing
- “Firm date” scheduling upon customer request, weather permitting
- Same-day emergency service at no additional coast, weather and other conditions permitting (cost is usually $150)
- Next-day emergency service at no additional cost, weather and other conditions permitting (cost is usually $100)
- Free priority service during peak seasons, weather permitting
- Additional charges like re-nailing gutters and reattaching loose leaders are done at no extra cost (this saves $35 per service)
- 10% off new gutter installations and repair
Unlike some of the other gutter companies we have reviewed, Ned Stevens doesn’t sell gutter guards—in fact, the company states they are ineffective.
Ned Stevens specialists custom-build gutters to customers’ exact specifications and install them. The thick aluminum gutters come in both five-inch regular size and six-inch oversize seamless gutters, and all existing gutters are removed and disposed of at no extra cost.
Ned Stevens Cost
Like its competitors, Ned Stevens does not list costs online. Instead, the gutter company’s specialists will give you a customized estimate during a free in-home inspection, where they will assess existing gutters and measure the amount of any new gutters needed.
Ned Stevens Reviews
Ned Stevens has a range of pages with the Better Business Bureau (BBB), with each one devoted to a different branch location. Some pages are accredited, while others are not, and ratings are exclusively A or Not Rated.
After researching what Ned Stevens’ customers say about their experiences, we found that the reviews are mixed. Some customers rave about the company’s punctuality and general performance, while many others complain about increased pricing, canceled appointments, and other issues, referencing their poor experiences with the service.
Here is are some examples of Ned Stevens customer reviews:
Sharonie K. via BBB said:
“Ned Stevens been great to work with. They do an excellent job cleaning and maintaining my gutters and power washing my home. Their staff is always courteous and neat. They show up when agreed to and prices are fair. They know what they are doing. Highly recommend.”
Sean Vlahov via BBB said:
“Ned Stevens Gutters used to be a great service. Not any longer. Their policy has changed. They are a very busy place and call you when they come…If you say no, they can’t say when they would be back.”
If gutter cleaning or repair is your top priority, Ned Stevens can be the right choice for you. Its gutter cleaning service plans come with benefits like 10% off new gutter installations and repairs, free priority during peak seasons (weather permitting), and more. Sixteen different gutter colors are offered. However, Ned Stevens does not offer gutter guards.
If you’re looking for a company that sells and installs gutter guards, we recommend LeafFilter for its sophisticated micro-mesh gutter guards and stellar reputation. You can get a free quote here:
Our Rating Methodology
The This Old House Reviews Team backs up our gutter guard recommendations with a detailed rating methodology to objectively score each gutter guard product and provider. We conduct research by reviewing product specifications and provider website information, speaking with customer representatives, and analyzing customer reviews. We then score each provider against our review standards for gutter guard design, customer support, the quote process, services, and reviews to arrive at a final score on a 5-point rating scale.
To share feedback or ask a question about this article, send a note to our Reviews Team at firstname.lastname@example.org.