HomeCraft Gutter Protection Review (2024)
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HomeCraft Gutter Protection operates primarily in the Southeast and Midwest, with fewer locations compared to nationwide providers. It makes up for its lack of scope with strong average customer review scores, additional service offerings, and a high-quality micro-mesh product. HomeCraft provides its customers with a marine-grade stainless steel micro-mesh gutter guard and a host of additional gutter services. It backs up its products with a lifetime warranty and free quotes that are good for one year.
We recommend HomeCraft as a gutter guard installer. In this HomeCraft review, we’ll examine its services and products and compare it to other top gutter guard brands to help you decide if it’s the right gutter guard for your home.
What Do We Think of HomeCraft’s Gutter Guards?
HomeCraft stands out for its materials and design. HomeCraft uses 304-marine grade stainless steel, a long-lasting, corrosion-resistant, and highly durable material, for its micro-mesh screen. 304-grade stainless steel is an alloy containing chromium and nickel, allowing it to resist rust and other forms of corrosion. Its frame is made of powder-coated aluminum, another corrosion-resistant metal further reinforced with an anti-weathering coating.
HomeCraft forms these impressive materials into an efficient micro-mesh design. When assessing our review criteria, we tested more than a dozen types of gutter guards to determine which is the most effective type. Our testing revealed that micro-mesh systems are the most effective at blocking debris. Micro-mesh gutter guards can block materials as small as shingle grit while allowing water to flow freely into your gutters.
Pros and Cons
While HomeCraft’s guard is impressive, it shines for its additional services. It offers gutter, downspout, and gutter guard installations, allowing homeowners to purchase an entirely new system. It also provides gutter cleaning and repair services to help you keep your system functioning at peak performance after your installation.
What stands out most about HomeCraft’s services is the variety of customization available to homeowners. HomeCraft offers copper, vinyl, and seamless aluminum gutters that come in 28 colors. This selection is beyond what the majority of other gutter guard companies offer; most providers sell a single type of gutter with few to no color options.
We’re also impressed with HomeCraft’s warranties. HomeCraft provides a warranty for its gutter guards and another warranty for its gutter system. Its guard warranty lasts for the lifetime of the home and promises that your HomeCraft system will function to your satisfaction. If it doesn’t, HomeCraft will send a service technician to your home to make it right at no cost to you. Its gutters come with a 25-year parts and workmanship warranty that “covers all defects in materials and workmanship for 25 years from the installation date.”
After reading dozens of customer reviews, we noticed one major complaint: communication. Customers across the Better Business Bureau (BBB) and Trustpilot noted missed calls, dropped appointments, and difficulties getting in contact with representatives. We noted that HomeCraft had responded to each complaint we read, either correcting inaccuracies in the response or attempting to address any mistakes.
We’re also concerned with HomeCraft’s guard’s lack of supporting substructure. Unlike most micro-mesh gutter guards that have some form of support under their mesh screens, HomeCraft does not. This design means it will be more prone to bending and may be susceptible to impact damage from tree limbs, hail, or other flying debris.
This bendability is an advantage in some circumstances as it can better form to non-traditional gutter and roof designs. For example, homeowners with non-standard roof systems (such as slate or metal roofs) can consider HomeCraft’s guards. However, we don’t recommend this provider if you live in a high-wind area.
How We Rated HomeCraft
We rated HomeCraft against our objective review standards in key categories that homeowners consider when purchasing gutter guards. HomeCraft earned 4.7 out of 5 stars. Here’s how we broke it down in each category:
- Design: HomeCraft earned points for its micro-mesh design and stainless steel filter. We deducted points because it doesn’t offer multiple color options or heating features.
- Customer support: HomeCraft received high marks in this category because of its lifetime warranty. It lost some points because it doesn’t offer a chat feature for customer communication.
- Quote process: HomeCraft earned full points in this category because it offers free inspections, financing options, quotes that are good for one year, and discounts.
- Services: HomeCraft offers gutter cleaning, repairs, and installations in addition to gutter guard installation, resulting in full points in this category.
- Customer reviews: HomeCraft boasts high average customer reviews across third-party review sites such as BBB and Trustpilot, resulting in full points in this category.
How Much Does HomeCraft’s Gutter Guards Cost?
Like most home improvement companies, HomeCraft doesn’t provide pricing information on its website. We read customer reviews to try to gather cost data, but few reviews mentioned hard numbers. However, most reviewers who mentioned the sales process said that HomeCraft’s guards and services are fairly priced. For example, this Trustpilot review from Scott mentioned “very reasonable” pricing. This leads us to assume that HomeCraft’s guards fall within the average national cost range for gutter guard installations.
The average national cost of gutter guards is $800 to $1,800. However, higher-end systems such as micro-mesh or reverse-curve guards range from $4,500 to $10,000. Factors such as your home’s size, roof pitch, labor rates, and total length of guttering can all determine the cost of your project. You can expect to pay between $1,700 and $3,100 on top of your gutter guard costs for gutter installations.
How Does HomeCraft Compare to Other Gutter Protection Systems?
HomeCraft stands out thanks to its services and the high-quality materials used in its products. The following table outlines how HomeCraft compares to other major gutter guard companies, such as LeafFilter and LeafGuard:
|Gutter Guards America
|All American Gutter Protection
How HomeCraft Compares to DIY Alternatives
We believe HomeCraft’s products are superior to most DIY guards on the market. Our first-hand testing found that the majority of DIY products use low-quality materials and ineffective designs that lead to water overflows or clogging. With HomeCraft’s high-quality materials and raised micro-mesh system, we’re confident it performs better than almost every DIY option.
Some DIY brands, such as Raptor, provide effective micro-mesh guards. However, the additional services, long-lasting warranties, and training offered by HomeCraft make it a better choice for most homeowners. Raptor could be a good choice if you want to save money on installation costs and don’t mind working on a ladder.
How Does HomeCraft Work?
HomeCraft uses a 304-marine grade stainless steel filter, powder-coated aluminum frame, and hidden hangers. Together, these components form a malleable, long-lasting system adaptable to almost any gutter and roof type. Its screen blocks debris from entering the gutter, including plant matter as small as pine needles and seedpods.
Its built-in pitch utilizes water to self-clean. As materials come down off of your shingles, they’re stopped by the micro-mesh screen. Most debris is pushed off to the ground by water flow. Any remaining debris can be removed with a gloved hand or hose.
HomeCraft’s screen has an indented diamond pattern called “raised screen technology.” HomeCraft claims that this pattern improves filtration and water flow. While we don’t know how much the diamond pattern helps the guard’s performance, it provides a unique look that adds to the system’s overall sleek appearance.
What Does HomeCraft’s Warranty Cover?
We read both of HomeCraft’s warranties. Its gutter guards have a lifetime transferable warranty that states if the guard leaks or isn’t installed correctly or if you’re not satisfied with its performance, HomeCraft will solve the problem at no cost. Its website offers no other details, such as coverage limits or conditions.
Its gutter warranty protects your system for 25 years after the installation date. It covers all parts and aspects of the installation. Like the gutter guard warranty, this policy is sparsely covered on HomeCraft’s website. We noted there’s only one paragraph covering the warranty on the gutter installation page.
What Are Customers Saying About HomeCraft?
Across independent review sites, HomeCraft’s customer responses range from mixed to positive. Its Better Business Bureau page has more than 90 reviews with a score just below 2.5 out of 5 stars. Positive reviews mention the politeness and professionalism of the customer service staff and the product’s affordability. Critical responses highlight spam phone calls and poor post-installment communication.
HomeCraft has a much stronger overall response on Trustpilot. It has just under 250 responses, 94% of which are 4 to 5 stars. Reviewers praise HomeCraft’s sales representatives, technicians, and customer service staff. This review we read from Linda mentions the representative worked with her on financing. Complaints cite spotty communication, along with the occasional mention of overflow problems. This review from Todd expressed disappointment with multiple reschedules and callbacks.
How Easy Is HomeCraft To Clean?
We believe that HomeCraft’s products are easy to clean. Its micro-mesh screen, tightly set frame, built-in pitch, and raised-diamond design help debris slide off. Micro-mesh gutter guards are among the best for self-cleaning and easy maintenance.
How Are HomeCraft Gutter Guards Installed?
Here’s a step-by-step breakdown of HomeCraft’s installation process:
- Reaching out: To get a quote from HomeCraft, contact a customer service representative through an online form, its website, or its phone number.
- Initial consultation: A sales representative from HomeCraft will come to your home and conduct a free inspection of your gutters and roof system. They’ll generate a free quote, discuss your gutter system needs, and work with you to determine the right products and services for your home. They’ll also apply any applicable discounts and negotiate costs. If you agree to the final price, they’ll set up an installation appointment.
- Customization: During your consultation, the sales representative will present all their customization options, allowing you to tailor your installation to fit your home’s needs and aesthetic.
- Professional installation: On the installation date, a crew of trained HomeCraft technicians will arrive at your property. They’ll clean and repair your gutter system as needed. If they have to replace gutter sections, they’ll remove the old gutters, install new ones, and dispose of the debris. Then, they’ll install the hidden hangers and gutter guard system. This process may take several hours or up to one full workday, depending on the projection specifications and your total linear feet of guttering.
- Final inspection: After the crew completes the installation, they will conduct a final inspection to ensure the system is functioning properly. They will explain how the installation went and then answer any questions you may have before departing.
FAQ About HomeCraft Gutter Guards
Do I need to clean HomeCraft gutter guards?
Yes, you need to clean HomeCraft gutter guards. No gutter guards completely remove the need for regular cleaning and maintenance. We recommend cleaning your gutter guards once a year or so.
Are all micro-mesh gutter guards created equal?
Can HomeCraft gutter protection be installed on existing gutters?
Yes, HomeCraft gutter protection can be installed on existing gutters.
Can HomeCraft gutter protection handle heavy rain and snowfall?
HomeCraft gutter protection can handle some heavy rain and snowfall. Micro-mesh gutter covers can handle heavy rainfall, but steep roof valleys may cause overflows and require splash guards. Ice dams forming on micro-mesh gutter guards are a common problem in areas that receive heavy snowfall. Installing products such as heat tape on your gutter system can help counteract this problem.
What is the downside of HomeCraft?
The downside of HomeCraft is its communication issues, according to customer reviews. Another common complaint indicated that it spams customers with soliciting phone calls.
Our Rating Methodology
We back up our gutter guard recommendations with a detailed rating methodology to objectively score each gutter guard product and provider. We conduct research by reviewing product specifications and provider website information, speaking with customer representatives, and analyzing customer reviews. We then score each provider against our review standards for gutter guard design, customer support, the quote process, services, and reviews to arrive at a final score on a 5-point rating scale.
To share feedback or ask a question about this article, send a note to our Reviews Team at firstname.lastname@example.org.