How To Book a Move
When you are ready to get started with services from Mayflower, request a quote for your upcoming move.
1. Start Your Online Booking Process
You can start the process online by providing some information about yourself and your upcoming move. Enter the zip code of your current home and new home, how many rooms you are moving, and whether you are looking for additional services like packing or car shipping. Then, you’ll be able to schedule a move survey with the company.
2. Schedule a Move Survey
During this appointment, you’ll partner with a dedicated Move Coordinator who will provide you with an estimate. Mayflower makes this process easy because you can now have a virtual survey to learn about your moving needs without having to meet in-person.
You’ll video chat on a mobile device, walking your Coordinator through your home to discuss your packing and loading needs. He or she will then provide you with resources to help plan your move and reserve your move date.
3. Book Your Move
When your move is booked, you can access shipment tracking on the website. Simply type in your last name and order number to get a status update on Moving Day.
A company’s reputation for customer service is a crucial factor when deciding if it deserves your business. That’s why we take a look at each moving company’s ratings on online review platforms.
On the Better Business Bureau, Mayflower has an A+ rating*. It is not accredited, but that isn’t uncommon since companies must pay for accreditation.
Some negative Mayflower moving reviews mention damaged valuable items, while others state that the team did not handle antiques with care. Other customers left positive comments that complimented the team’s great service, friendliness, and ability to make the moving process smooth.
Check out some more Mayflower reviews from previous customers:
Lydia P. via BBB said:
“I was assured my items would be moved with care. That did not happen, one crate fell apart at every move… The other two crates came and most of my antique furniture was scratched and ruined. The third crate reappeared months later in total destruction and missing 2/3 its contents…They only insure each crate for $10,000.00.”
John W. via Google said:
“We used this company recently when we relocated from Miami Beach to Plantation Acres. The move included packing and several weeks in storage. The workers were very professional and easy to work with. We will surely use them again.”
*BBB data accurate as of March 2023
Is Mayflower Best for You?
Our review of Mayflower’s moving services concluded that the company is worth considering, especially if you’re moving cross-country or internationally. The company is widely available, covering 46 states, and is ideal for movers who need a lot of professional help, like specialty packing, auto transport, and home tech setup.
Also, the company has online resources and tools like the virtual survey to ensure you get an accurate quote.
However, many Mayflower moving reviews on third-party review sites mentioned damaged property during a move, so that may be a drawback of its level of customer service.
We recommend getting a quote from one of our top rated moving companies.