qualified plumber
Photograph: David R. Barnes
The leak from a pipe fitting that costs less than a dollar can easily cause thousands of dollars in water damage, disrupt your household for weeks, and throw your remodel way off schedule. So hiring a licensed, insured master plumber (or a well-trained apprentice working under his license) is a no-brainer. But not all plumbers handle all types of work. Their duties break out into two categories: Plumbers who handle basic repairs (often in emergency situations), and plumbers who specialize in remodeling projects and additions.

The Family Plumber

For everyday drips and clogs, you can save the cost of a plumber by doing the work yourself. On this site, you'll find a guide to ending toilet and faucet leaks. Beyond this kind of repair, you have to know when to call in a pro. Plumbing isn't difficult, but it requires a lot of knowledge. Code requirements are just a small part; you also need parts knowledge and experience with the materials. For instance, knowing how hard you can crank on PVC before it cracks takes time to master. Not having a feel for this can turn a $10 repair into a flood of problems.

Be prepared for a more urgent situation by establishing a relationship with a plumber before you actually need him. If possible, hire him to do nonemergency repairs or fixture installations during normal hours. It's easier to get a plumber's attention if you're a regular customer and not a panicked stranger calling at 8 p.m. on a Saturday night asking him to fix a gushing waste pipe in your basement.

When making a selection, ask for proof of a license. Most states require plumbers to be licensed, and they typically provide a number you can call to verify that the license is current and that there are no active complaints against it. Any plumber you consider should also hold a current workers' compensation policy and a minimum of $500,000 liability insurance.

The best way to find a good plumber is to ask friends and neighbors, remodeling contractors, and real estate agents. Nothing holds up a home sale faster than plumbing problems, so realtors often have a list of reliable, fast-response plumbers. Once you find a plumber you're satisfied with, keep his numbers (office, home, and cell phones, and beeper) handy for emergencies.

What You'll Pay

The bill for emergency plumbing is almost always a shock. Are plumbers just taking advantage? Occasionally, but the short duration of the work contributes to the high rates. Though the plumber might spend only an hour at your home, you pay for his time (driving to and from the job, picking up parts) and more.

For a plumber specializing in drain-clearing services, expect to pay at least $70 per hour for drain lines and $125 per hour for sewer lines. Most problems can be fixed in an hour. For weekend or night calls, add more to the hourly rate.

For basic plumbing services, such as leak repair or installing new traps, you'll pay $45 to $65 per hour in addition to parts, which the plumber will mark up from his wholesale price. For weekend or night calls, you'll pay as much as $100 just for the call and $75 an hour after that. At these rates, you don't want to spend much time chatting, but do ask what the repair/parts options are and get advice on how to prevent the problem from recurring.
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