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Shine Solar Review: Services and Installation

Shine Solar provides module installation to customers in Arkansas, Oklahoma, and Kansas who want to save money on their electric bill. In this review, the This Old House Reviews Team looks into Shine Solar services and helps you determine if Shine Solar is right for your home.

Solar panels on home. iStock

Shine Solar is a trusted solar installer and offers a variety of guarantees, including lifetime monitoring, minimum production, professional workmanship, and a panel buy-back guarantee. Read our review on Shine Solar services, installation, and customer service to determine if they’re the best solar provider for your home.

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Is Shine Solar Worth It?

Shine Solar offers some of the most comprehensive protection in the solar industry. The company’s solar guarantees coupled with their attention to detail during the installation process make them a solid option for customers who are looking for a solar installer.

Compare the pros and cons of Shine Solar below.

Pros and Cons of Shine Solar

Pros Cons
Pros Cons
Offers customers lifetime monitoring Only available in three states
Protects solar installation with a 12-year professional workmanship guarantee Doesn’t provide online financing information
Partners with GivePower to provide solar energy that powers drinking water for those in need

Shine Solar Solar Power Services

Shine Solar follows a five-step installation process during its residential solar panel construction. Each step takes the burden of preparing for a solar energy system off of the homeowner and into the hands of Shine Solar.

Residential Installation

  1. Survey—After completing a solar savings report, Shine Solar will discuss the solar options available to you. To ensure that their energy proposal is viable, the company will complete an in-home survey to determine if your roof and energy consumption are compatible with solar energy.
  2. Permitting—Shine Solar will pull the necessary permits based on your local requirements, making sure everything is squared away before installation.
  3. Installation —During the installation process, which takes around two days, Shine Solar installs your solar panels and connects them to your current electrical system.
  4. Inspection—Before you can harness energy with your solar panels, Shine Solar will schedule a required inspection to ensure the installation follows local code requirements.
  5. Interconnection—During interconnection, a representative from your utility company will connect your system to the electrical grid, completing the installation process.

Shine Solar Warranties and Accreditation

Shine Solar offers its customers comprehensive protection under five solar guarantees.

Production Guarantee

If a customer’s solar panels don’t produce the minimum amount of power calculated in their Shine Solar quote during the first 25 years of solar ownership, the company will add additional panels at no cost until the estimated power output is reached. The system inverter is also included in the production guarantee for up to 12 years.

Roof Replacement Guarantee

If you need to replace your roof within five years of solar installation, Shine Solar will remove and reinstall your system to accommodate your new roof free of charge.

Professional Workmanship Guarantee

The professional workmanship guarantee protects you from paying for any maintenance issues your system encounters during its first 12 years. Covered repairs include damages caused by issues like roof leaks, sloppy workmanship, and exposed wiring or components.

Lifetime Monitoring Guarantee

Each customer receives free solar monitoring for the life of their system through the company’s mobile app. Within the app, customers can view day-by-day performance and production analytics.

Panel Buy-Back Guarantee

If you decide to upgrade your Shine Solar system, the company will buy your existing panels for 50% of their original cost. This discount is applied to the purchase of a new solar array from Shine Solar.

Accreditations

Shine Solar is accredited by the Better Business Bureau (BBB) and holds an A+ rating from the company. Here’s a sample of the company’s BBB customer reviews:

Shine Solar gives speedy and reliable service. Every week, I got updates on the progress of the panels. Even before getting too far into the process, they collected a lot of different data to see if it would even be worth it for me. They didn’t want me to get something that I wouldn’t benefit from. They even gave me free LED lights and new insulation for the house with the panels.” — Dalton H.

Shine has been great to work with. They have been open and clear and polite throughout the entire process and have always worked hard to provide excellent service. We are very pleased with the services provided and wouldn’t hesitate to recommend them.” — Eugene A.

Our Conclusion

If you’re looking for a reliable solar panel installer, Shine Solar may be a good option for you and your home. Although the company doesn’t provide online financing information, Shine Solar does back its installation with comprehensive guarantees and allows customers to monitor their system remotely.

Before committing to Shine Solar, we recommend getting a few quotes from a variety of solar energy companies. Use this tool to compare local solar pricing.

Compare Shine Solar to Other Solar Providers

Provider Shine Solar Sunrun Vivint Solar
Provider Shine Solar Sunrun Vivint Solar
Solar services Solar panel and battery back-up installation Solar panel and battery back-up sales and installation Solar panel and battery installation
Service areas Arkansas, Kansas, Oklahoma Arizona, California, Colorado, Connecticut, Florida, Hawaii, Illinois, Maryland, Massachusetts, Nevada, New Hampshire, New Jersey, New Mexico, New York, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, Texas, Utah, Vermont, Washington D.C., Wisconsin Arizona, California, Colorado, Connecticut, Delaware, Florida, Hawaii, Illinois, Maryland, Massachusetts, Nevada, New Hampshire, New Jersey, New Mexico, New York, Pennsylvania, Rhode Island, South Carolina, Texas, Utah, Vermont, Virginia, Washington D.C.
Panels offered N/A N/A N/A
Warranty length 25-year production, 12-year professional workmanship, 5-year roof replacement warranty 10–25 years 10-year workmanship, 20-year power (lease and power purchase agreement plan only), 25-year linear performance warranty
Payment options N/A Buy, finance, lease, power purchase agreement Buy, finance, lease, power purchase agreement

Shine Solar Overview

  • Company name: Shine Solar, LLC
  • Company type: Private
  • CEO: Nicholas Gorden
  • Years in business: 4
  • Address: 3505 West Hudson Road, Rogers, AR 72756
  • Phone: 844-807-4463
  • Website: https://www.shinesolar.com/

Frequently Asked Questions About Shine Solar

How long does solar panel installation take?

After the necessary analysis and paperwork is complete, Shine Solar can typically install your solar panel system within a day. This includes installation of the panels, inverters, and necessary electrical wiring.

Will the weight of the solar panels affect my roof?

Solar panels won’t damage the structure of your roof. The panels are installed on racks that run perpendicular to your roof’s rafters, evenly distributing the weight.

Do I need a solar battery?

While Shine Solar is able to install solar batteries, they don’t recommend them to their customers because of how much they cost and the alternative benefits of net metering.

To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.