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How Homeowners Shop for Roofing: Our 2026 Survey Results

Our comprehensive guide explores the main reasons why homeowners replace their home’s roof, the costs associated with the project, and more. 

Written by
Stephanie Minasian-Koncewicz
Written by
Stephanie Minasian-Koncewicz
Updated 09/09/2026

In 2026, our editorial team surveyed 1,000 homeowners nationwide to better understand their buying preferences, research process, and overall sentiment about replacing their home’s roof. Over two-thirds of homeowners decided to perform a full roof replacement, and the main reason for doing so was due to weather or disaster-related damage. Keep reading for more insights into homeowner buying habits, installation experiences, and material preferences, which can help you choose the best type of roof for your home.

Key Takeaways

  • About 92% of homeowners who performed a full replacement reported being “satisfied” or “very satisfied” with their roof replacement overall, compared to 87% of homeowners who performed a partial replacement.
  • Asphalt shingles were the most popular roofing material homeowners installed (47%), followed by metal (13%), and concrete tiles (10%)
  • Nearly 59% of homeowners who performed a full roofing replacement reported paying $10,000 or more for their project.
  • Nearly three in 10 homeowners brought up cost or budgeting when asked what they wished they had understood before starting their roofing project.

Residential roof replacement is a large, time-consuming, and expensive project, so we wanted to uncover why homeowners would consider taking on this project. According to our survey, the main reason why homeowners replaced their home’s roof was due to damage from weather, an accident, or a disaster (40%). Similarly, 25% of homeowners replaced their roofs due to active leaks.

Few homeowners replaced their roofs for aesthetic reasons, with only 15% doing so because their roof was old or looked worn out. Another 7% said they wanted another roofing material or style.

Most Roof Replacements Happen Under Pressure

We also found that nearly 57% of homeowners described their roof replacement project as urgent or an emergency, underscoring how often roofing decisions are made under pressure rather than through careful long-term planning. Only 7% of homeowners said that their roof replacement was preventative.

Our survey confirms that roof replacement is an overwhelmingly reactive project rather than a preventative one, as it isn’t on homeowners’ minds unless they discover an issue or some type of damage occurs. Most homeowners aren’t replacing their roofs on their own timeline. Rather, damage and deterioration force their decision in most cases.

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Homeowner Insights

Of the homeowners who labeled their roof replacement project as an emergency, 32% paid $20,000 or more for their project, compared to 22% of homeowners who said their project was proactive. This leads us to believe that homeowners who replaced a roof under emergency conditions were more likely to have more expensive projects than those who planned ahead.


How Much Are Homeowners Spending on Roof Replacement?

Roof replacement costs vary drastically depending on the size of your home’s roof, the material you select, and how complex the roof is. According to our survey, roughly 67% of homeowners spent between $5,000 and $20,000 on their roof replacement project. The most common price range that homeowners who performed a partial replacement paid was $5,000 to $10,000 (30%). For full replacements, the most common price range paid was $10,000 to $20,000 (30%).

While full roof replacements generally cost more, homeowners who completed them were more likely to report greater satisfaction than homeowners who replaced only part of the roof. Over 92% of those who performed a full replacement said they were “satisfied” or ‘very satisfied,” compared to 87% of those who opted for a partial replacement.

Hidden Damage Can Push Roof Replacement Costs Higher

According to our survey, hidden or unexpected roof damage was the fourth biggest cost factor homeowners had for their roof replacement project, behind labor (66%), materials (65%), and material upgrades (25%). About 23% of homeowners who had hidden costs paid more than they expected for their roof replacement, while 13% who didn’t have hidden damage paid more than they expected.

These findings show that homeowners with hidden costs were nearly twice as likely to exceed their original estimate. To ensure this doesn’t happen when it comes time for replacement, it’s important to maintain your home’s roof regularly. Below is a list of roof maintenance tips to ensure you’re not caught off guard by expensive damage.

  • Address any roof issues as soon as you notice them—the longer you wait, the more serious they can become.
  • Apply coatings and sealants to your roof to block moisture, harmful ultraviolet (UV) rays, and weathering.
  • Inspect the flashing around your chimney to ensure there are no leaks.
  • Keep your roof and gutters clean and clear of any leaves, branches, or other debris that could cause mold growth or rot.
  • Remove moisture-trapping moss and algae growth.
  • Trim adjacent trees and plants to avoid branches or other detritus from falling and damaging your roof.
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Homeowner Insights

Over 27% of homeowners who said their project exceeded their original roofing estimate would hire a different contractor, compared to 14% of homeowners who had their project match or cost less than their original estimate.


How Satisfied Are Homeowners After Replacing Their Roof?

The vast majority of homeowners in our survey reported being either “satisfied” or “very satisfied” overall with their roof replacement project. Since replacing their roofs, roughly 53% of homeowners said they had improved peace of mind and a better home appearance. We also asked homeowners about their satisfaction ratings for their roofing contractor’s customer service and quality of work. Overall, most homeowners were either “satisfied” or “very satisfied” with their contractor’s customer service and workmanship quality, which explains why their overall satisfaction was so high.

Interestingly, we found that while most homeowners were happy with how their roofing project unfolded, roughly six out of 10 homeowners said they would’ve still changed at least one aspect of their project. For example, 24% would’ve gotten more estimates, and another 22% would’ve asked more questions. As mentioned in the sections above, homeowners tend to perform roof replacement projects because they are forced to. This makes proactive planning before a roofing problem arises especially important to ensure you get the most value.


How Do Regional Roof Replacement Trends Compare?

Due to the United States’ size, we used our survey to see if there are differences in how homeowners shop for a roof based on where they live. We found that roof replacement costs, motivations, and experiences varied across the country, with some regions showing noticeably different patterns.

Homeowners in the West reported the highest concentration of expensive projects and cost overruns, while homeowners in the Midwest reported the lowest share of projects above $20,000. Replacement motivations also shifted by region, particularly in the West, where active leaks played a larger role than weather or disaster damage.

Northeast

Nearly 29% of homeowners in the Northeast spent more than $20,000 on their roof replacement, the second-highest share among the four regions. Roughly 13% of Northeastern homeowners paid more than their original estimate, which gave the Northeast the third-lowest cost-overrun rate in our regional analysis. Weather and disaster damage drove about 40% of replacements, making severe weather a leading reason Northeastern homeowners replaced their roofs.

Midwest

Midwestern homeowners reported the lowest concentration of high-cost projects, with about 19% spending more than $20,000. The majority of homeowners living in this region paid between $5,000 and $20,000 for their roof replacement (60%). Our analysis also found that Midwestern homeowners had one of the smoothest project outcomes overall, with roughly 39% saying they wouldn’t change how they approached their roof replacement.

South

Homeowners in the South had a middle-of-the-pack roof replacement experience in terms of cost, with 51% spending $5,000 to $20,000 on this project. Interestingly, Southern homeowners reported the lowest urgency for their project, with roughly 38% of homeowners saying so compared to the national average of 40%. Southern homeowners also had the highest share of “very satisfied” sentiments for all aspects of their roof replacement, with customer service, workmanship quality, and overall satisfaction being above 50%.

West

Western homeowners reported the highest costs in our regional analysis, with roughly 34% spending more than $20,000 on their roof replacement. About 18% exceeded their original estimate, the highest rate among all four regions. Western homeowners also showed a different motivation pattern for replacing their roofs. Only 26% cited weather or disaster damage, while roughly 37% cited active leaks, considerably more than homeowners in the other regions.


Survey Insights: Is Roof Replacement Worth It?

Our survey suggests that most homeowners consider roof replacement worthwhile despite the high cost and disruption that can come with the project. More than 90% of respondents said they felt satisfied or very satisfied overall, while about 53% reported improved curb appeal and greater peace of mind, and 42% noticed fewer leaks or moisture problems after replacing their roof. Only 9% of homeowners said they had not noticed any changes yet, which shows that most homeowners saw at least one tangible benefit from the project.

That said, homeowners can improve their experience by planning for cost uncertainty, researching contractors carefully, and preparing for potential delays or hidden damage. Roughly six in 10 respondents said they would change at least one part of the process if they replaced their roof again, and cost, estimates, material choices, and contractor selection ranked among the most common lessons homeowners shared. For most homeowners in our survey, roof replacement delivered a positive outcome, but careful preparation often separated a smooth project from a stressful one.


Our Survey Methodology

We conducted a comprehensive survey of 1,000 U.S. homeowners nationwide in February 2026 to explore the reasons why they replaced their home’s roofing, how much they paid, their level of satisfaction with their replacement, and other important information. We ran our survey through Pollfish.

We made sure to include voices from across the country, with participants representing every U.S. region and a diverse mix of homeowner profiles. The age of respondents ranged from 18 to 99 years old. Men accounted for 51% of the respondents, and women accounted for 49%. While 61% of respondents work full-time, our survey also captured perspectives from retirees, homemakers, part-time workers, and those between jobs.

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