How To Choose a Pest Control Company
The most important step in the pest control process is hiring the right company for you. The qualifications of and treatment methods used by a company are important to consider, as well as its years of experience and reputation in customer reviews. Of course, you also want to consider cost.
Below, we dive into detail on each of these factors.
Does the company have a valid license and permits to perform pest control?
All pesticide applicators (and those who supervise them) must be certified at the state level. The United States Environmental Protection Agency (EPA) has established minimum standards of competency, but all pesticide applicators working in New York should be licensed via the necessary state regulatory agencies.
Is the company a member of any professional organizations?
A pest control company can optionally apply for additional certifications from trade organizations like QualityPro in order to support its standards and methods. One particular certification is the GreenPro Service Certification, which is granted when a company can demonstrate that its methods are more eco-friendly. Companies that receive this certification also need to maintain certain employee training standards.
There are various professional organizations that a pest control company can be a member of. When a company becomes a member of an organization like the National Pest Management Association(NPMA) (or a state-level organization), it gets access to education, resources, and a network of other pest experts with whom to compare methods. This can give you additional peace of mind that a company follows industry best practices.
Professional Experience and Specialties
For the most part, a company will list information like years of experience and specialities on its website. Online reviews can also help you determine if a company has experience dealing with a particular pest in your area. If you're unable to locate the information you need online, you can reach out to the company directly to get your questions answered.
Reviews and Recommendations
Resources that can help you verify a company's reputation include local review sites, social media, and the Better Business Bureau (BBB). Additionally, you can check the status of a company's license through the New York licensing board.
Cost of Services and Guarantees
Cost is an important consideration when picking a pest control company. Cost may be determined by the type of pest being treated, your location, the size of your house, and other factors.
A pest control company may offer a free on-site estimate to help you match services to your budget. You can also see if it offers a satisfaction guarantee.
Safety and Treatment Methods
Your preferences regarding safety for yourself, your children, your pets, and the environment might influence the provider and the treatment methods you choose.
Safety
You will want to understand the precautions around pesticides used in your home, for the sake of your family, your pets, and yourself. Your pest control provider should be capable of providing information about the pesticides they plan on using, whether they are low toxicity or non-toxic, and (if not) what safety measures they plan to take. All pesticides (except minimum-risk ones) should be registered with the EPA.
Treatment Methods
Many companies will start with more environmentally friendly options before using pesticides, following a framework called Integrated Pest Management (IPM). When using IPM, the following steps are taken:
- Figure out what pests are causing the problem and determine whether immediate action is required.
- Decide on the safest course of action.
- Use a combination of biological, cultural, physical, and mechanical controls to manage the pest problem.
- Employ chemical controls only when required, and always along with other solutions for effective long-term pest management.
- Assess the outcome and provide additional pest control as needed.