How To Choose a Pest Control Company
When hiring a pest control company, you want to find the best one for you. In addition to a company's qualifications and treatment methods, you might also look into how long it has been in business and what the reviews look like. Finally, you'll likely want to consider the cost of services.
Below, we explore the details of each of these factors.
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Does the company have a valid license and permits to perform pest control?
All pesticide applicators (and those who supervise them) must be certified at the state level. The United States Environmental Protection Agency (EPA) has established minimum standards of competency, but all pesticide applicators working in the state of Illinois must be licensed via the necessary state regulatory agencies.
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Is the company a member of any professional organizations?
Pest control companies also have the option to obtain additional certifications like the GreenPro Service Certification. This certification is given once a company has shown that its treatment methods are more environmentally friendly and demonstrated that it also maintains certain other standards, such as up-to-date employee training. A company can also earn other certifications from trade organizations like QualityPro to further support its methods and practices.
There are various professional organizations that a pest control company can be a member of. While not mandatory, membership in organizations such as the National Pest Management Association (NPMA) or state-level organizations help to prove a company's reputability. After joining an organization like the NPMA, a company receives access to education, resources, and a network of professionals with whom to compare best practices.
Professional Experience and Specialties
In general, a company displays information like its specialities and years of experience on its website. Online reviews can also help you determine if a company has experience dealing with a particular pest in your area. If you're unable to locate the information you need online, you can speak with a company representative directly to get your questions answered.
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Reviews and Recommendations
You can view a company's rating and reviews on the Better Business Bureau (BBB), check out local review sites and social media to hear what homeowners near you think, or verify its license standing through the Illinois licensing board.
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Cost of Services and Guarantees
The cost of pest control can vary based on things like the type of pest being treated, your location, the size of your house, and other factors.
When thinking about the cost of services, you should verify whether a company offers free on-site estimates as part of its process. This can inform you whether the company fits into your budget. Also look into a company's guarantees: If the problem is not fixed, or if it returns, does the company provide additional treatment until the issue is resolved satisfactorily?
Safety and Treatment Methods
When it comes to choosing a pest control provider, you want to choose one that will keep you, your family, and your pets safe. You'll likely also prefer a provider that is environmentally-conscious.
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Safety
You want to ensure that you understand the precautions around pesticides used around your house, for the sake of you, your family, and your pets. Your pest control provider should supply information about the pesticides they plan on using, whether they are low toxicity or non-toxic, and (if not) what safety measures will be used. All pesticides (except minimum-risk ones) must be registered with the EPA.
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Treatment Methods
Many companies will start with more environmentally friendly options before using harsh pesticides, following a framework called Integrated Pest Management (IPM). When using IPM, the following steps are taken:
- Identify problem pests and assess whether immediate action is needed.
- Determine the best and safest course of action.
- Use a combination of mechanical, physical, biological, and cultural controls to manage the pest problem.
- Employ chemical controls only when absolutely necessary, and always along with other techniques for effective long-term pest management.
- Observe the results and continue with additional pest control as needed.