How To Choose a Pest Control Company
The first step is hiring the right pest control professional for the job. Factors you might consider include licensing and qualifications, treatment methods, years of experience, customer reviews, and cost.
Below, we dive into detail on each of these factors.
Does the company have a valid license and permits to perform pest control?
All pesticide applicators, as well as those that supervise them, must be licensed via the appropriate California regulatory agencies. The United States Environmental Protection Agency (EPA) sets minimum standards of competency, while issuing, maintaining, and revoking licensing is handled at the state level.
Is the company a member of any professional organizations?
A pest control company can optionally apply for certifications from trade organizations like QualityPro to support its standards and methods. One particular certification is the GreenPro Service Certification, which is given to any company that can demonstrate that its methods are more environmentally friendly. Companies that receive this certification also need to maintain certain training standards for employees.
Pest control companies can also become members of professional organizations. Holding membership in organizations such as the National Pest Management Association (NPMA) or state-level organizations is not mandatory, but helps show that a company is reputable. Membership in the NPMA gives companies access to education, resources, and a network of other professionals with whom to discuss practices and methods.
Professional Experience and Specialties
You can get some insight into a pest control company's level of experience by looking at how long it has been in operation. The company's website and local reviews can also inform you whether a certain company has experience dealing with the specific species of pests that are afflicting your home. You can reach out to a representative directly to learn this information if it is not available online.
Reviews and Recommendations
You can look for reviews and recommendations on social media or local review sites, verify a company's rating on the Better Business Bureau (BBB), or check the status of its license through the California licensing board.
Cost of Services and Guarantees
For many people, cost is one of the most important factors when hiring for pest control services. Cost can be affected by factors like your location, the size of your house, and the type of pest being treated.
You can think about whether a certain company offers free on-site estimates (to determine if it fits in your budget), and what kind of guarantees it provides. Often, a company will guarantee that if its treatment doesn't resolve your pest problem, it will continue to come back until it does.
Safety and Treatment Methods
It's important to consider safety when choosing a pest control company. You might also prefer a provider who employs more natural, environmentally friendly methods.
Safety
You will want to understand the precautions around pesticides used in your home, for the sake of your family, your pets, and yourself. Your pest control provider should be capable of providing information about the pesticides they plan on using, whether they are low toxicity or non-toxic, and (if not) what safety measures they plan to take. All pesticides (except minimum-risk ones) must be registered with the EPA.
Treatment Methods
Nowadays, many companies are exploring more eco-friendly pest management that can be implemented before (or instead of) chemical pesticides. Many are following the practice of Integrated Pest Management (IPM), which goes as follows:
- Identify problem pests and determine if immediate action is required.
- Determine the best and safest course of action.
- Use a combination of biological, cultural, mechanical, and physical controls to manage the pest problem.
- Employ chemical controls only when absolutely necessary, and always along with other methods for effective long-term pest management.
- Assess the outcome and implement additional pest control as needed.