How To Choose a Pest Control Company
When hiring a pest control company, you want to find the right one for you. In addition to a company's qualifications and treatment methods, you may also look into how long it has been in business and what the reviews look like. Finally, you'll likely want to look at the cost of services.
Below, we explore the details of each of these factors.
Does the company have a valid license and permits to perform pest control?
While the United States Environmental Protection Agency (EPA) sets the minimum competency standards for pesticide application, licensing is handled at the state level. All pesticide applicators (and their supervisors) in California must be licensed by all the necessary state regulatory agencies.
Is the company a member of any professional organizations?
Pest control companies can earn the GreenPro Service Certification, which requires that a company show that its practices are environmentally friendly and that its employee training is up to date. Trade organizations such as QualityPro offer other certifications. While not required, these can help show that a company is reputable.
Pest control companies can also belong to various professional organizations. Companies can belong to the National Pest Management Association (NPMA), or state-level organizations. NPMA membership gives companies access to resources, education, and a network of other pest professionals. While not required, membership in professional organizations helps demonstrate a company's reputability.
Professional Experience and Specialties
The amount of time that a company has been in business can shed some light on its experience dealing with pests in your area. Customer reviews or the company's own website can also enlighten you about whether it has the skills and experience needed to deal with your particular pests. If the answers to your questions aren't available online, contacting the company directly is an easy way to learn about its areas of expertise.
Reviews and Recommendations
You can look at a company's rating and reviews on the Better Business Bureau (BBB), read local review sites and social media to see what homeowners near you think, or verify its license standing via the California licensing board.
Cost of Services and Guarantees
Things like the type of pest being treated, the size of your house, your location, and other factors can all influence the price of pest control.
You can learn whether a company offers free on-site estimates (to determine if it fits in your budget), as well as what kind of guarantees it provides. Often, a company will provide a guarantee that if it does not eliminate your pest problem, it will keep coming back until it does.
Safety and Treatment Methods
Safety is an important consideration when deciding on a pest control provider, and you might prefer a provider who employs more natural, environmentally friendly methods.
Safety
You will want to understand the precautions around pesticides used around your house, for the sake of you, your family, and your pets. Your pest control provider should be capable of providing information about any pesticides they will be using, whether they are low toxicity or non-toxic, and (if not) what safety measures they have in place. All pesticides (except minimum-risk ones) should be registered with the EPA.
Treatment Methods
Many companies have begun using more natural treatment methods before, or in place of, harsh chemical pesticides. Some utilize a program called Integrated Pest Management (IPM). The steps of IPM are as follows:
- Identify the source of the pest problem and determine if immediate action is required.
- Determine the best and safest course of action.
- Manage the pest problem using a combination of biological, cultural, physical, and mechanical controls.
- Use chemical controls only when required, and always along with other controls for effective long-term pest management.
- Assess the outcome and implement additional pest control as needed.