Lewis Pest Control is a family-owned company that serves Alabama, parts of Mississippi, and the Florida Panhandle. The company focuses on prevention and exclusion using environmentally friendly control techniques. Read this Lewis Pest Control review to determine if this company is a good option for your home. Then, compare it to other top-rated pest control companies like Terminix and Orkin.
Key Takeaways
- Lewis Pest Control, also known as “Lewis Critter Gitter,” earned 1.5 out of 5 stars and is a family-owned company with over 57 years of experience that uses Integrated Pest Management techniques focusing on environmentally friendly methods with minimized pesticide use to protect families and pets.
- The company operates in only three states—Alabama, parts of Mississippi, and the Florida Panhandle—with termite protection plans starting at $199 using the Sentricon System, though it does not offer bed bug elimination services or comprehensive satisfaction guarantees.
- Lewis Pest Control holds an A+ rating with the Better Business Bureau but is not accredited and has no reviews or complaints on the platform, while reviews on other sites are mixed with customers praising friendly service but some complaining about termite bond coverage issues and recent price increases.
Lewis Pest Control Pros and Cons
We put together a list of pros and cons for Lewis Pest Control to help you decide if the company is a good fit for your home.
Pros
- Uses Integrated Pest Management (IPM) to reduce the use of toxic products and stay mindful of the environment
- Has over 57 years of pest management experience
- Provides an online customer dashboard to add convenience for easy bill payments
Cons
- Doesn’t offer services for bed bug elimination
- Services are only available in three states
Pro Tip
- Be cautious with termite bait systems like the Sentricon System used by Lewis. As University of Kentucky entomologist Michael Potter has noted, termites can’t actually sense bait from a distance—”‘Bait’ is a bit of a misnomer,” he says. Homeowners should ask their provider to clearly explain what the termite protection plan covers in terms of damage repair, not just product replacement, before signing a contract.
Compare Other Pest Companies
| Company | Star Rating | BBB Rating |
|---|---|---|
A+ | ||
A+ | ||
B+ | ||
A+ | ||
A+ |
Lewis Pest Control Plans and Services
Lewis Pest Control, also known as “Lewis Critter Gitter,” provides pest management services for homes and businesses. Technicians with Lewis use Integrated Pest Management techniques, which means your services will start with a free home inspection where your technician will identify the pests in your home and determine the best route for treatment.
Pest specialists from Lewis focus on a minimized use of pesticides, staying mindful of the environment and the treatment’s impact on kids and pets. Its services are designed with a proactive mindset, meaning they work to eliminate existing pests and prevent future infestations.
Lewis Critter Gitter focuses its services on the exterior of the home to protect you and your family against the following pests and more:
Lewis also provides specialized pest control services for termites and wildlife. Termite protection plans start at $199 and include treatment methods like the Sentricon System.
Locations
Lewis Critter Gitter is a locally owned business that serves Alabama, as well as some parts of Mississippi and Florida.
You can find a service provider for Lewis Pest Control in the following cities:
- Demopolis, Alabama
- Toxey, Alabama
- Jackson, Alabama
- Brewton, Alabama
- Elberta, Alabama
- Thomasville, Alabama
- Mobile, Alabama
- Opp, Alabama
- Pensacola, Florida
- Biloxi, Mississippi
Lewis Pest Control Reviews
Lewis Pest Control is not accredited on the Better Business Bureau (BBB) but has an A+ rating. However, the company doesn’t have any customer reviews or complaints on the platform. On other online review sites, Lewis Pest Control has average ratings, with a mix of satisfied and unsatisfied customers.
Here are a few Lewis Pest Control reviews:
“[I] sent in a request for contact on a Tuesday, [my technician] called me 30 minutes later to set up an appointment…[he] explained to me everything he was doing, why he was doing it, and how it worked. Was honestly the sweetest man I’ve ever met in my life…[I] will for sure be using them again if needed.” —Kristin T. via Google Reviews
“Beware of this company. They will sell you a worthless termite bond, then not stand behind it…When you get termites, ‘it’s not their fault,’ and they don’t cover any damage. On a positive note, the only bug I see is on its back, dead. I have no problem with the pest control side, except for their recent price hike.” —Tony W. via Facebook
Pro Tip
- Tony W.’s complaint about Lewis’s termite bond highlights a common industry issue. As This Old House has reported, many termite protection guarantees only cover the cost of the product itself—not the cost of repairing any termite damage. Before signing any termite bond, homeowners should carefully review what’s actually covered, whether the bond addresses active infestations or prevention only, and what the company’s obligations are if termites are found.
Lewis Pest Control vs. Competitors
Compared to competitors, Lewis Pest Control is available in only three U.S. states, doesn’t cover bed bugs, and doesn’t provide any satisfaction or money-back guarantees. The company received a lower-than-average rating in our review for these reasons. See how the company stacks up against our top-rated providers below:
| Provider | Lewis Pest Control | Terminix | Orkin |
|---|---|---|---|
| Our overall score (out of 5) | 1.5 | 4.7 | 4.6 |
| States available | 3 | 47 | 47 |
| BBB rating | A+ | A+ | A+ |
| Online chat | No | Yes | Yes |
Our Conclusion
Because Lewis Pest Control is only available in three states and doesn’t offer comprehensive pest control services, it’s not our top recommendation for pest control.
We recommend Terminix, Orkin, and Rentokil as the best pest control companies in the industry. Each company has a reputation for excellent customer service and expert solutions for pest management and is available in over 45 states.
FAQs About Lewis Pest Control
What is Integrated Pest Management?
Integrated pest management (IPM) focuses on preventative measures to keep pests from getting in. This method of pest management reduces the number of pesticides used and uses products only when necessary.
How much do pest control services cost?
Lewis Pest Control termite control services start at $199. To provide you with more accurate pest control costs, a technician will perform a free inspection in your home before applying the treatment. He or she will develop a targeted approach based on the type of pest you’re dealing with, the severity of the infestation, and the size of your home.
Can I make a treatment payment online?
Yes, Lewis Pest Control has an online customer dashboard, where homeowners can create an account and manage their payments.
Our Rating Methodology
We back up our pest control recommendations with a detailed rating methodology that we use to objectively score each provider. We review pest control plans, navigate the provider website, speak with customer service representatives by phone and online chat (if available), request quotes, and analyze customer reviews for each provider. We then score the provider against our review standards for plans and services, reputation and customer responses, customer service offerings, workmanship guarantees, financing, and availability to arrive at a final score on a 5-point rating scale.