If you need a reliable pest control provider on the East Coast, Hoffman’s Exterminating is worth considering. We reviewed the company’s services, pricing, and availability to compare it with leading pest control companies such as Terminix, Orkin, and Rentokil. Keep reading to learn more about how it stacks up to its competitors.
Pros and Cons of Hoffman’s Exterminating
Pros
- Protects against a large list of common pests, including termites, cockroaches, and rodents
- Transparent about starting prices for its pest programs
- Offers a 100% money-back guarantee
Cons
- Limited information about specialized pest control programs on its website
- Doesn’t explain the inspection process or how it develops a treatment plan online
Hoffman’s Exterminating Plans and Services
Hoffman’s Exterminating provides pest control services to homes and businesses along the East Coast. Its team of certified technicians works with homeowners to build up a defense against the following pests:
- Ants
- Bees
- Beetles
- Boxelder bugs
- Centipedes
- Chipmunks
- Clover mites
- Cockroaches
- Crickets
- Earwigs
- Fleas
- Mice
- Millipedes
- Moths
- Pillbugs
- Rats
- Silverfish
- Squirrels
- Termites
- Ticks
- Wasps
The company’s most popular pest management program is the 365 Pest Program. It focuses on general pest prevention with four inspections per year. Hoffman’s general pest protection program includes exterior treatments that homeowners don’t have to be home for and monthly payment options.
The termite protection plan is another one of Hoffman’s main pest control services. Hoffman’s Exterminating technicians use the Sentricon System to monitor and eliminate termites around the home.
In addition to pest control, Hoffman’s Exterminating provides weed control, gutter protection, and drain treatment.
Learn more about how pest control is priced in our in-depth article.
Hoffman’s Exterminating Locations
Hoffman’s Exterminating is a family-owned company located in Mantua, New Jersey. It offers a range of pest control services along the East Coast, including in New Jersey, Pennsylvania, Maryland, and Delaware.
Here’s Hoffman’s full service area:
| State | Service Counties |
|---|---|
|
New Jersey |
Camden, Atlantic, Cape May, Burlington, Salem, and Ocean |
|
Pennsylvania |
Greater Philadelphia, Bucks, Chester, Delaware, and Montgomery |
|
Delaware |
Entire state |
|
Maryland |
Northern Maryland (no specific service areas listed) |
Hoffman’s Exterminating Reviews
The Hoffman’s Exterminating profile is currently being updated on the Better Business Bureau (BBB), so there’s no listed reviews or information about the company’s customer service rating.
On other third-party review sites, homeowners who were dissatisfied with Hoffman’s mentioned poor customer service and complained about technicians who were careless and unprofessional during inspections. Positive reviews complimented Hoffman’s courteous technicians who took the time to answer questions, and other reviews mentioned that the team was punctual, showing up to appointments on time and responding quickly to service requests.
Here’s a sampling of Hoffman’s Exterminating reviews:
“We’ve used Hoffman’s at our community for years. They always send the same tech…She knows our property inside and out and is always so friendly and highly knowledgeable about how to resolve any issue. We haven’t had any pest problems come up that [our technician] can’t fix.” —Jennifer M. via Google Reviews
“I really want to like Hoffman’s. I used them for years and about a year ago they were supposed to do my interior treatment. So, I took the day off from work because it was the only time they could get to me, and they never showed up or called. So, I fired them.” —Chris A. via Google Reviews
Comparing Hoffman’s Exterminating to Other Top Providers
We gave Hoffman’s Exterminating 3.2 out of 5 stars. The company has a variety of pest plans that target common household pests and is backed with a 100% money-back guarantee. However, it only services four U.S. states and doesn’t provide 24/7 customer service. Compare Hoffman’s Exterminating to our top-rated pest control companies to see which option works best for your needs.
Provider | Hoffman’s Exterminating | Terminix | Orkin |
|---|---|---|---|
|
Our overall score (out of 5) |
63 |
4.7 |
4.6 |
|
States available |
4 |
47 |
47 |
|
BBB rating |
Not currently available |
A+ |
A+ |
|
Online chat |
No |
Yes |
No |
|
Website |
Terminix.com |
Orkin.com |
Our Conclusion
Hoffman’s Exterminating covers a variety of pests, but the company is missing crucial information on its website about which pests are included in each plan and how services are performed. Additionally, the locations page doesn’t list the specific cities served.
If you’re looking for a pest control company with the best value, we recommend our top providers: Terminix, Rentokil, and Orkin. Each of these companies is available around the country and has a reputation for high-quality service. All three providers have certified technicians that work to develop a customized treatment plan for your specific pest infestation.
Pro Tip
- f you’re dealing with bed bugs before your exterminator arrives, This Old House Magazine recommends using a flashlight and a credit card to pry into mattress seams, then vacuuming with a crevice attachment. Bag and seal the vacuum bag, and dispose of it far from the home. For smaller items like books and shoes, bag them and store at 0°F for four days. Bedding and clothes can go in a dryer set at 115°F to 120°F (medium to high) for at least 30 minutes to kill bugs and eggs.
Company Info
- Company name: Hoffman’s Exterminating Co., Inc.
- Company type: Partnership
- CEO: Bill Hoffman
- Year founded: 1990
- Headquarters: 532 Bridgeton Pike, Mantua, NJ 08051
- State Availability: 4
FAQs About Hoffman’s Exterminating
Does Hoffman’s offer a service guarantee?
Yes, Hoffman’s offers its customers a 100% satisfaction guarantee with its pest protection programs. This includes a money-back guarantee if you’re unsatisfied with your treatment. Additionally, Hoffman’s provides free service calls in between scheduled appointments when you sign up for the 365+ Pest Protection program.
Can the Hoffman’s team get rid of bed bugs?
Of the pests listed in Hoffman’s general pest control plan, bed bugs are not included. However, the company claims to offer specialized treatments for bed bugs, mosquitoes, and animal control.
How much are pest control services?
The general pest control plan starts at $35 per month with a $155 initial fee. The exact price you’ll be given will depend on a variety of factors like the type of pest you’re dealing with, how severe the infestation is, and the size of your home or yard. For the most accurate quote, request a free home inspection.
Does Hoffman’s have an online customer portal?
Yes, customers can access an online dashboard to manage their pest control accounts and make payments.
Our Rating Methodology
We back up our pest control recommendations with a detailed rating methodology that we use to objectively score each provider. We review pest control plans, navigate the provider website, speak with customer service representatives by phone and online chat (if available), request quotes, and analyze customer reviews for each provider. We then score the provider against our review standards for plans and services, reputation and customer responses, customer service offerings, workmanship guarantees, financing, and availability to arrive at a final score on a 5-point rating scale.
