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National Exterminating Review: Plans and Services

Your home should be your safe haven—which means it needs to be free of pests. If you notice critters like roaches, mice, or termites scurrying around your floor, it’s time to call in the pros. Keep reading to learn if National Exterminating is right for you.

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Certified pest management specialists can help homeowners eliminate pests and build a strong defense to keep them from coming back. Not to mention, they can tailor treatments customized to your home and specific pest control problem.

To help you find the best pest control provider, the This Old House Reviews team compared the best pest control companies in the industry. We learned about their reputation for quality service, as well as availability and overall customer satisfaction. Our top recommendation for pest control services is Terminix, a company with more than 90 years of experience. To get a free quote from Terminix, call 866-569-4035 or fill out this form.

Pros & Cons of National Exterminating

Pros Cons
Pros Cons
Offers a wide range of termite services Has a reputation for poor customer service, with many complaints about unprofessional team members
Provides preventative services like crawlspace encapsulation, which can increase your home’s value Only available in Virginia
The website includes a gallery where you can view actual work done by the company’s pest control technicians

National Exterminating Plans and Services

National Exterminating is a locally owned pest control company that serves homeowners and businesses in Virginia using Integrated Pest Management (IPM) techniques. With IPM, your technician will start off by performing a thorough home inspection. This inspection helps your technician develop a customized treatment plan for your individual pest control needs.

The National website states that its team of specialists can protect your home against the following pests and more:

National Exterminating also offers general pest control and termite treatments that are said to be low-impact and environmentally friendly. When you choose a termite treatment plan, your specialist will apply treatment to various structures around your property. This program may also include the use of the Trelona Active Now Termite System to monitor your infestation. Termite services will be followed up by an annual inspection, and you have the option of signing up for residential termite warranties.

Homeowners may choose between a one-time service or a long-term pest management plan with quarterly treatments.

Note: The National Exterminating team can also provide inspections for people who are selling or buying a home, as well as crawl space encapsulation services.


National Exterminating is located in Virginia and serves the following areas:

  • Newport News
  • Hampton
  • James City County
  • Toano
  • Williamsburg
  • Yorktown
  • Norfolk
  • Virginia Beach
  • Portsmouth
  • Suffolk
  • Isle of Wight

National Exterminating Reviews

National Exterminating is accredited by the Better Business Bureau (BBB), where it has an A+ rating, three customer reviews, and five complaints. Here’s a sampling of National Exterminating reviews from previous customers:

SD Spencer said:

“I am very impressed with the quality and customer service I’ve received from National Extermination. Not only did they take care of all of insect issues, they were willing and able to resolve an issue with my account quickly and courteously. I recommend their services to anybody in need of quality pest control.”

Steven S. said:

“National has been out to my house three times...and I still have a tremendous amount of ants. Every time they come out, they do the same thing and every time more ants come out in force...I had another exterminating company come out...and they said the nest is in the wall and National said they do not know where the ants are coming from.”

National Exterminating vs. the Competition

Provider National Exterminating Terminix Orkin
Provider National Exterminating Terminix Orkin
Our Overall Score out of 100 63 98.5 94
States Available 1 47 47
BBB Rating* A+ C+ A+
Online Chat Yes Yes No

*N/A signals inconsistent accreditations and ratings

The This Old House Reviews Team gave National Exterminating a 63/100. The company targets common pests like termites and bed bugs, but it’s only available in one state and doesn’t offer around-the-clock customer service.

Our Verdict

Although National Exterminating specializes in termite treatment and preventative services, its website lacks detailed information about its general pest control services. Additionally, the company services only one state and has an inconsistent level of customer service.

Our top recommendations for pest management are Terminix, Orkin, and Rentokil. These three providers are available in over 45 states and are each staffed with a team of certified professionals who apply effective and fast treatments to rid your home or business of pests.

To get a free quote from Terminix, call 866-569-4035 or fill out this form. For a free quote from Orkin, call 877-868-1416 or fill out this form. To get a free quote from Rentokil, call 844-334-1157.

Company Info

  • Company Name: National Exterminating Co., Inc.
  • Company type: Private
  • CEO: Randy Abbitt
  • Year founded: 1975
  • Headquarters: 12484 Warwick Boulevard Unit A, Newport News, VA 23606
  • State availability: 1
  • BBB rating: A+

Our Rating Methodology

The This Old House Reviews Team values accuracy, transparency, and trust. We created a thorough, objective rating system and scored each pest control company based on our methodology.

We spent hours researching companies by speaking with representatives and technicians directly over the phone, via email, and through chat to get the most up-to-date and useful information about plans, costs, and more.

Finally, we created a ranking system to determine the best pest control companies, using key criteria like number and type of plans, state availability, customer service, and more. You can find more detailed information on it here.

Frequently Asked Questions About National Exterminating

What does a pest control company do?

A professional pest management company works with homeowners and business owners to eliminate various pests from their properties. Treatments may include a variety of techniques like chemical pesticides and natural preventative measures.

Does National Exterminating get rid of wildlife?

National Exterminating doesn’t mention wildlife removal services on its website, but its team does remove rodents like mice and rats. To find out if National Exterminating can remove nuisance wildlife like raccoons or bats from your property, call the customer service line for a quote.

How much do pest control services cost?

National Exterminating doesn’t include starting prices on its website because the cost of pest management services are highly variable and based on the type of pest you’re dealing with, the degree of the infestation, and the size and location of your home. Your pest specialist can give you the most accurate quote when performing a free home inspection.

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