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Catseye Pest Control Review (2021)

When you notice signs of a pest infestation, contact a professional pest control company right away. If bugs like termites or cockroaches are left untreated, they can cause damage and even impact the health of your family and pets. Read our Catseye Pest Control review to learn more about services and pricing.

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Catseye Pest Control offers premium pest control services that remove current infestations from your home and prevent pests from coming back. Offering pest control, rodent control, and wildlife control, Catseye is a one-stop-shop for comprehensive pest control solutions.

In this Catseye Pest Control review, the This Old House Reviews Team discusses services, benefits, and customer reviews, and compares Catseye to some of the top pest management companies in the industry, including Terminix, Orkin, and Aptive. For a free quote from Terminix, call 866-569-4035 or fill out this form.

Pros & Cons of Catseye Pest Control

Compare the advantages and disadvantages of Catseye to determine if this company is right for you.

Pros & Cons

Pros Cons
Pros Cons
Targets pests, rodents, and wildlife Doesn’t include starting prices online
Offers exclusion services that are natural and chemical-free Only provides service to four states around the Northeast United States
Has over 30 years of pest control experience

Catseye Pest Control Plans and Services

Catseye provides residential and commercial pest control services in areas around the Northeastern United States. Its team of certified technicians uses Integrated Pest Management (IPM) to remain mindful of the impact on the environment.

IPM methods start with a free pest inspection to identify the type of pest in your home and determine the cause of your infestation. This evaluation is followed by a pest plan presentation that features targeted solutions for your home.

Here are the following pests that Catseye Pest Control can eliminate:

  • Ants
  • Bed bugs
  • Bees
  • Wasps
  • Hornets
  • Cockroaches
  • Fleas
  • Flies
  • Garden insects
  • Pantry pests
  • Scorpions
  • Spiders
  • Termites

Catseye offers seven main pest control plans that target pests like termites, bed bugs, and ticks. Here’s a breakdown of these plans:

  • Platinum Year-Round Home Protection—This all-in-one pest management program protects you against animals and insects with a 100% service guarantee.
  • Cat-Guard Exclusion System—This program protects against mice, rodents, and other wildlife. It’s an all-natural approach that includes trapping and removing animals, followed by preventative measures to keep them out of your home. Here are some of the wildlife species Catseye can remove from your home:
  • Squirrels
  • Raccoons
  • Skunks
  • Voles
  • Bats
  • Birds
  • Pigeons
  • Armadillos
  • Snakes
  • Chipmunks
  • Groundhogs
  • Iguanas
  • Moles
  • Termite Control—Treatment includes the Termidor System, termite baits, and other techniques within Integrated Pest Management.
  • Bed Bug Control—Services start with an in-home inspection and a customized plan for pest elimination, with treatment possibly including the Cryonite method—a technique that uses the extreme cooling properties of liquid carbon dioxide to kill pests.
  • Cockroach Control—This program is designed to eliminate cockroaches in the home and may include pesticides and preventative measures around the house.
  • Carpenter Ant Eradication Program—After identifying where the carpenter ant colony is located, a technician will apply two treatments over time to eliminate the infestation.
  • Tick Control—These specialized services get rid of ticks in and around the home.

Locations

Catseye provides pest control services to four states, mostly in the northeastern part of the country. Check out the chart below to see the states and cities that Catseye serves.

Locations

State Cities
State Cities
Massachusetts Boston, Worcester, Cape Cod, Nantucket, Martha’s Vineyard, Newton, Cambridge, Framingham, Waltham, Somerville, Lowell, Hopkinton
Connecticut Hartford, Stamford, Bridgeport, Cromwell, Bristol, Danbury, Fairfield, Farmington, Greenwich, Litchfield, Newtown, Norfolk, Simsbury, Woodbury, Norwalk
New Hampshire Nashua
Rhode Island Providence

If you don’t see your neighborhood listed above, Casteye encourages you to call the customer service number for a quote, as they may be able to send a service provider to your address from a nearby branch.

Catseye Pest Control Reviews

Catseye USA, the parent company of Catseye Pest Control, is accredited with the Better Business Bureau (BBB), but it has an A+ rating.

Here are a few Catseye reviews from the BBB:

Elisa L. said:

Excellent service! Great daily reports, information. Will saved our life and our home from a raccoon who just wanted to [stay] and live with us! We can sleep again. Knowledgeable, informative, and professional, he helped us each step of the way. [I] would highly recommend to anyone.

Alidd10 said:

“I requested [bat exclusion] in September…the bats were not out of my property until June. The amount of incompetence and disorganization that resulted in this situation is too stunning to recount here. Catseye then had the gall to call me to say my warranty had expired because it had been a year since the initial visit (as opposed to when the service was complete many many months later).”

Compare Pest Control Companies

Provider Catseye Pest Control Terminix Orkin
Provider Catseye Pest Control Terminix Orkin
Our Overall Score out of 100 65 92 94
States Available 4 47 47
BBB Rating* A+ C+ A+
Online Chat No** Yes No
Website Catseyepest.com Terminix.com Orkin.com

*N/A signals inconsistent accreditations and ratings

**Catseye Pest Control does offer a texting feature on the website that allows customers to text with a representative

The This Old House Reviews Team gave Catseye Pest Control a 65/100 for their comprehensive pest control plans, environmentally friendly services, and 100% satisfaction guarantee. The company lost points for only being available in four states and not having 24/7 customer service.

Our Conclusion

Casteye Pest Control is a trusted pest control provider in the Northeastern United States. The company offers comprehensive pest services, specializing in wildlife management. However, because the company isn’t transparent with pricing on its website and isn’t available in most states, Catseye may not be the best option for most homeowners.

For the most comprehensive and widely available pest management solutions, we recommend Terminix, Orkin, and Aptive. These companies are all known for their excellent customer service and knowledgeable certified technicians who provide pest control services to more than 45 states across the country.

To get a free quote from Terminix, call 866-569-4035 or fill out this form. For a free quote from Orkin, call 877-868-1416 or fill out this simple form.

Company Information

  • Company name: Catseye Pest Control
  • Company type: Private
  • CEO: John Gagne
  • Year founded: 1987
  • Headquarters: 7A Century Hill Dr, Latham, NY 12110
  • State availability: 4
  • BBB rating: A+

Our Rating Methodology

The This Old House Reviews Team values accuracy, transparency, and trust. We created a thorough, objective rating system and scored each pest control company based on our methodology.

We spent hours researching companies by speaking with representatives and technicians directly over the phone, via email, and through chat to get the most up-to-date and useful information about plans, costs, and more.

Finally, we created a ranking system to determine the best pest control companies, using key criteria like number and type of plans, state availability, customer service, and more. You can find more detailed information on it here.

Frequently Asked Questions About Catseye Pest Control

How does Catseye eliminate a termite infestation?

To eliminate termites, Catseye starts with a home inspection. This helps determine the type of termites you’re dealing with (subterranean, drywood, or dampwood termites). After the inspection, a technician will recommend a customized treatment plan depending on your situation. Treatment methods may include Termidor, termite monitoring systems, termite baiting systems, and preventative measures around the house.

Does Catseye Pest Control provide eco-friendly pest control services?

Catseye’s team uses principles of Integrated Pest Management, which are mindful of the amount of pesticides used in a client’s home. With this targeted approach to pest control, your technician will use a reduced amount of product that’s necessary for the job at hand. The only other all-natural pest program Catseye offers is its wildlife removal services.

How often will my home be treated for pests?

Most companies offer homeowners a few options for visit frequency. Homeowners can choose a one-time service for specific, immediate pest problems, or they can commit to long-term services that are monthly, bi-monthly, or quarterly. When you sign up for Catseye’s general pest control plan, you’ll receive bi-monthly service visits.

To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.