5 Best Flooring Companies in Suffolk, VA

Popular Types of Flooring

There's a flooring material for every design preference and price point. In this section, we'll break down the most common types.

Hardwood Flooring

Homebuyers across Suffolk seek out hardwood flooring for its beauty and durability. It's available in several varieties to accommodate different designs, from cherry and walnut to maple and oak. However, it's one of the most expensive flooring materials and requires significant upkeep. At a minimum, you'll need to use specialty cleaning products regularly and refinish the floor every few years. Since it's susceptible to water damage, it's also not suitable for basements, laundry rooms, or bathrooms.

Engineered Wood Flooring

Engineered wood gives you the durability and look of hardwood without the extra maintenance. Typically, it uses a layer of real hardwood bonded over a plywood substrate. Despite the lower retail cost, it might feel more hollow to walk on, and the slender hardwood layer can only be refinished a single time. That said, its lower propensity to warp could still make it a worthy investment.

Laminate Flooring

Laminate floors come in wood and tile finishes, but they all have a particle board base. A strong plastic coating gives them scratch resistance and simplifies cleaning. However, it's more susceptible to water damage and chipping.

Vinyl Flooring

Vinyl flooring has superior moisture and fading resistance and requires minimal upkeep. Popular options include luxury vinyl tile (LVT) and luxury vinyl plank (LVP), with both having equal strength and long-lasting nature depending on the model you buy. Their price point sits comfortably between wood and laminate.

Tile Flooring

Tile flooring is another timeless-looking, robust option. Like vinyl, it requires minimal maintenance and is easy to clean. As such, it's an excellent choice for areas prone to moisture like kitchens and bathrooms. However, it requires intensive prep work before installation and can be cool and sleek to walk on. Pricing relies on the material you choose, with porcelain being more expensive than ceramic.

Stone Flooring

Granite, travertine, marble, and sandstone aren't just for the outdoors. Inside, they can give you a bold look and unparalleled water resistance. Despite its unique flair, it's not easy to clean, and long-term maintenance could be a bit more expensive.

Linoleum Flooring

With attentive maintenance, linoleum floors can last for years. It is a budget-friendly choice with various alternatives for customization. However, it can readily become damaged and has been known to lose its original coloring when exposed to direct sunlight. Direct sunlight also leads linoleum to lose color over time, and it might not work well for damp locations.

Carpet

Carpet is the most affordable flooring option. It can make a space feel more homey and is great for reducing sound. You don’t have to be concerned with scratches or dents, and the cushioning makes it a safer choice for babies and toddlers. However, the fibrous material easily holds onto moisture, odors, and stains, which isn't ideal for allergy sufferers in Suffolk's perennially-high pollen levels.

How to Choose a Suffolk Flooring Company

Choosing a flooring company is just as critical as choosing a design. To ensure you get the most value, consider each of the following criteria.

Reputation and Reviews

The first thing to note is whether a company is known for good service and high-quality work. Check review sites like the Better Business Bureau (BBB), Trustpilot, Google, and Yelp to see what previous clients have to say. Even the best flooring installers will have both positive and negative reviews. Look for how a provider responds to complaints and interacts with others. If it works toward a satisfactory resolution and acts in good faith, that's an encouraging sign. However, if it's dismissive or has a high negative-to-positive review ratio, it's wise to avoid working with it.

Portfolio and References

A trusted flooring company will be excited to show you portfolios of its previous work. Examine each listed project and ask questions as you have them. It's also good practice to ask for references from former customers. Once you have their contact information, reach out to ask about their experiences.

Specialization and Services

No two companies have the same experience or product offerings. You should find one that specializes in the material or type of floor you're interested in. An installer's service offerings can also make a difference. At the very least, you should choose a provider that will dispose of your old flooring materials. However, businesses can also offer refinishing services or design consultations.

Cost

Cost is key to consider, but it should be less important than quality in your selection process. We recommend getting three to five different quotes for your flooring job to compare pricing and workmanship. Many companies offer on-site and online estimates to simplify the process.

Warranties and Guarantees

Flooring services typically come with a pair of warranties. The first one, issued by the manufacturer, covers the product itself. The second backs the installers' workmanship. Depending on the installer and flooring brand you pick, warranty protection could be limited to a fixed term. Other times, it lasts for the life of the floor. Ask an installer about its warranty terms, including extensions that could give you a few more years of coverage.

Estimated Timeline

You don't want your flooring project to last longer than necessary. Request an estimated timeline up-front and ask about potential delays. Communicate your expectations clearly and get any guarantees in writing.