5 Best Flooring Companies in Richmond, VA

Popular Types of Flooring

Flooring varies greatly in price and design. Here's what to know about each type.

Hardwood Flooring

The appeal of hardwood floors stands the test of time. With shades including oak, cherry, walnut, maple, and more, it can fit any design without sacrificing durability. Despite its allure, hardwood comes with a higher price tag. You also need to stick to a consistent refinishing schedule every few years, filling in the gaps with specialty cleaners. The more time you invest in maintenance, the longer your floors will last.

Engineered Wood Flooring

Engineered wood gives you the beauty of hardwood without the demand for regular maintenance. They use a plywood base with a layer of real hardwood on top – ultimately cutting your costs. Despite the lower retail cost, it might sound more hollow to walk on, and the slender hardwood layer can only be refinished one time. That said, its lower propensity to warp could still make it a good investment.

Laminate Flooring

Laminate is another more affordable flooring option, consisting of a particleboard base, wood or tile finish, and protective plastic coating. It's easy to clean, scratch-resistant, and available in many different styles and colors. However, it chips easily and is susceptible to moisture damage.

Vinyl Flooring

Vinyl flooring has superior moisture and fading resistance and is easy to maintain. Popular options include luxury vinyl tile (LVT) and luxury vinyl plank (LVP), with both having equal durability and longevity depending on the model you buy. Their price point sits comfortably between wood and laminate.

Tile Flooring

Tile flooring is ideal for bathrooms, kitchens, and other moisture-prone areas. It offers years of life with minimal maintenance needs, and is available in many patterns, materials, and colors. However, it requires intensive prep work before installation and can be cool and smooth to walk on. Pricing depends on the material you choose, with porcelain being more expensive than ceramic.

Stone Flooring

Stone floors are among the most waterproof available. You can choose from a variety of bold design options, including sandstone, travertine, marble, and granite. Despite its unique flair, it's not easy to clean, and long-term maintenance could be a bit more expensive.

Linoleum Flooring

Linoleum is made from cork and linseed oil and can endure for many years if maintained properly. It’s a cost-effective option with many design possibilities. However, the softer material is easier to dent or scratch, and it's known to discolor with sunlight exposure. It’s also not suitable for areas with excess moisture like kitchens and bathrooms.

Carpet

Of all flooring options, carpet is one of the most affordable. It lends a homey feel to a room and absorbs noise effectively. Unlike hard floors, carpet removes concerns about scratches or dents, and the extra padding is much safer for young children. However, carpet requires time and effort to keep clean, especially if you have pets. The fibrous material holds onto stains, dampness, smells, and pollen, making it less suitable for allergy sufferers.

How to Choose a Richmond Flooring Company

Choosing a flooring company is just as critical as choosing a design. To ensure you get the most value, consider each of the following criteria.

Reputation and Reviews

The first thing to note is whether a company is known for good service and high-quality work. You can learn more about previous clients' experiences from review sites like the Better Business Bureau (BBB), Trustpilot, Google, and Yelp. Every flooring provider will have a mix of positive and negative feedback online. If a company addresses issues in a constructive and satisfactory way, it's generally a good sign. However, if you find more outright complaints than compliments, it's better to steer clear.

Portfolio and References

Most floor installers keep portfolios of their previous work. We recommend requesting a copy so you can look over the crew's workmanship. Portfolios might also include references from past customers. Ask for their contact information so you can discuss their interactions and thoughts about the company.

Specialization and Services

Look for an installer that specializes in the type of flooring you're interested in. For example, a crew might be experienced with carpet but not hardwood. A company's service offerings can also make a difference. At the very least, you should choose a provider that will dispose of your old flooring materials. However, providers can also offer hardwood refinishing or design advisory.

Cost

While price shouldn't be the most important factor when choosing a flooring installer, it's still important to find one that respects your budget. We recommend getting quotes from multiple companies to compare rates. You can do this fully online or by requesting complimentary on-site estimates.

Warranties and Guarantees

Flooring services typically come with two warranties. The first one, issued by the manufacturer, covers the product itself. The other covers the installation company's workmanship. Depending on the installer and flooring brand you pick, warranty protection could be limited to a fixed term. Other times, it lasts for the life of the floor. Ask an installer about its warranty terms, including extensions that could give you longer coverage.

Estimated Timeline

Time management is critical for a successful flooring job. Before you sign a contract, ask for an estimated timeline and inquire about what delays could impact the project. If a company guarantees it'll finish the job by a certain deadline, get that guarantee in writing and convey your expectations clearly as the work progresses.