5 Best Flooring Companies in Newport News, VA

Popular Types of Flooring

There's a flooring material for every design preference and price point. In this section, we'll break down the most common types.

Hardwood Flooring

The appeal of hardwood floors stands the test of time. With shades including walnut, oak, maple, cherry, and more, it can fit any design without sacrificing durability. However, it's one of the most expensive flooring materials and requires significant upkeep. At a minimum, you'll need to use specialty cleaning products regularly and refinish the floor every few years. Since it's susceptible to water damage, it's also not suitable for bathrooms, basements, or laundry rooms.

Engineered Wood Flooring

Engineered wood gives you the charm of hardwood without the extra maintenance. They use a plywood base with a layer of real hardwood on top – ultimately saving you money. Despite the lower retail cost, it might sound more hollow to walk on, and the thin hardwood layer can only be refinished one time. That said, its lower propensity to warp could still make it an intelligent investment.

Laminate Flooring

Laminate is another more affordable flooring option, consisting of a particleboard base, wood or tile finish, and protective plastic coating. It's scratch-resistant, easy to clean, and available in many different colors and styles. However, it chips easily and is susceptible to moisture damage.

Vinyl Flooring

Maintenance with vinyl floors is uncomplicated. You can purchase them in luxury vinyl tile (LVT) or luxury vinyl plank (LVP) styles, with each option equally long-lasting. They also come at a budget-friendly price point, somewhere between laminate and engineered wood.

Tile Flooring

Tile flooring is another timeless-looking, robust option. Like vinyl, it requires minimal maintenance and is easy to clean. As such, it's an excellent choice for areas prone to moisture like kitchens and bathrooms. However, it requires intensive prep work before installation and can be cold and sleek to walk on. Pricing relies on the material you select, with porcelain being more expensive than ceramic.

Stone Flooring

Granite, sandstone, travertine, and marble aren't just for the outdoors. Inside, they can give you a bold look and unparalleled water resistance. However, like hardwood, it can be expensive and difficult to clean.

Linoleum Flooring

Linoleum is made from linseed oil and cork and can endure for decades if cared for properly. It’s an economical option with many design possibilities. However, the softer material is easier to damage, and it's known to discolor with sunlight exposure. It’s also not suitable for areas with excess moisture like kitchens and bathrooms.

Carpet

Of all flooring options, carpet is one of the most affordable. It lends a comfortable feel to a room and muffles noise effectively. Unlike hard floors, carpet gets rid of concerns about scratches or dents, and the extra padding is much safer for young children. However, carpet requires considerable effort to keep clean, especially if you have pets. The fibrous material grips stains, dampness, smells, and pollen, making it less suitable for allergy sufferers.

How to Choose a Newport News Flooring Company

Choosing a floor installer is just as influential as choosing a design. To ensure you get the most value, consider each of the following criteria.

Reputation and Reviews

The first thing to note is whether a company is known for good service and high-quality work. You can learn more about previous clients' experiences from review sites like Yelp, Google, Trustpilot, and the Better Business Bureau (BBB). Every flooring contractor will have a mix of praise and criticism online. If a company resolves complaints in an amicable and satisfactory way, it's generally a good sign. However, if you find more negative reviews than positive ones, it's better to steer clear.

Portfolio and References

A good flooring company will be happy to show you portfolios of its previous work. Carefully scrutinize each listed project and ask questions as you have them. Portfolios might also include references from past customers. Request their contact information so you can discuss their experiences and thoughts about the company.

Specialization and Services

Look for a company that specializes in the type of flooring you're interested in. For example, a crew might be experienced with carpet but not stone. A company's service offerings can also make a difference. At the very least, you should choose a provider that offers to haul away your old flooring materials. However, businesses can also offer refinishing services or design consultations.

Cost

While cost shouldn't be the most important factor when choosing a flooring company, it's still important to find one that respects your budget. We recommend getting quotes from at least three companies to compare rates. You can do this fully online or by requesting free in-home estimates.

Warranties and Guarantees

Flooring services typically come with two warranties. The first one, issued by the manufacturer, covers the materials. The second covers the installers' workmanship. While some manufacturers and contractors have lifetime warranties, most are still restricted to a specific time period (often ten years.) If you'd like additional coverage, you might be able to pay extra for an extended warranty.

Estimated Timeline

You don't want your flooring project to last longer than necessary. Request an estimated timeline up-front and ask about potential delays. Communicate your expectations clearly and secure any guarantees in writing.