5 Best Flooring Companies in Memphis, TN

Popular Types of Flooring

There's a flooring material for every design preference and price point. In this section, we'll break down the most common types.

Hardwood Flooring

Homebuyers across Memphis seek out hardwood flooring for its beauty and durability. It's available in several varieties to accommodate different designs, from maple and oak to walnut and cherry. Despite its allure, hardwood comes with a higher price tag. You also need to follow a consistent refinishing schedule every few years, filling in the gaps with specialty cleaners. The more time you invest in maintenance, the longer your floors will last.

Engineered Wood Flooring

Engineered wood gives you the resilience and timeless design of hardwood without the extra maintenance. Typically, it consists of a layer of real hardwood fused with a plywood substrate. Despite the lower retail cost, it might sound more hollow to walk on, and the thin hardwood layer can only be refinished once. That said, its lower propensity to warp could still make it a good investment.

Laminate Flooring

Laminate floors come in tile and wood finishes, but they all have a particle board base. A strong plastic coating gives them scratch resistance and simplifies cleaning. However, it's more susceptible to water damage and chipping.

Vinyl Flooring

Vinyl flooring has excellent water and fading resistance and requires minimal upkeep. Popular options include luxury vinyl tile (LVT) and luxury vinyl plank (LVP), with both having equal durability and longevity depending on the model you buy. Their price point sits comfortably between wood and laminate.

Tile Flooring

Tile flooring is another timeless-looking, robust option. Like vinyl, it requires minimal maintenance and is easy to clean. As such, it's an excellent choice for moisture-prone spaces like kitchens and bathrooms. However, it might not work well for living rooms and bedrooms since it's colder and less grippy to walk on. The cost differs between styles, with ceramic less expensive than porcelain.

Stone Flooring

Granite, sandstone, marble, and travertine aren't just for the outdoors. Inside, they can give you a bold look and unparalleled water resistance. However, like hardwood, it can be expensive and difficult to clean.

Linoleum Flooring

With attentive maintenance, linoleum floors can endure for decades. It is a cost-effective choice with many methods for personalization. However, it can easily get dented or scratched and has been known to lose its original coloring when exposed to direct sunlight. Direct sunlight also leads linoleum to fade over time, and it may not be suitable for damp locations.

Carpet

Of all flooring options, carpet is one of the most affordable. It lends a homey feel to a room and reduces noise effectively. Unlike hard floors, carpet eliminates concerns about scratches or dents, and the extra padding is much safer for young children. However, carpet requires considerable effort to keep clean, especially if you have pets. The fibrous material holds onto stains, dampness, smells, and pollen, making it less suitable for allergy sufferers.

How to Choose a Memphis Flooring Company

Choosing a flooring company is just as critical as choosing a design. To ensure you get the most value, consider each of the following criteria.

Reputation and Reviews

The most crucial thing to research about any flooring company is its reputation. You can learn more about previous clients' experiences from review sites like Yelp, Trustpilot, the Better Business Bureau (BBB), and Google. Even the best flooring installers will have both positive and negative reviews. Look for how a company responds to complaints and interacts with others. If it works toward a satisfactory resolution and acts in good faith, that's a good sign. However, if it's argumentative or has a high negative-to-positive review ratio, it's wise to avoid working with it.

Portfolio and References

A trusted flooring company will be excited to show you portfolios of its previous work. Take a good look at each listed project and ask questions as you have them. It's also customary to ask for references from past customers. Once you have their contact information, contact them to ask about their experiences.

Specialization and Services

Look for an installer that specializes in the type of flooring you're interested in. For example, a crew might be experienced with carpet but not stone. Equally important is a company's service offerings. At the very least, it should offer cleanup and haul-away for your old flooring materials. However, if you're feeling lost in all the material, style, and color choices, you can also look for companies with design teams.

Cost

While cost shouldn't be the most important factor when choosing a flooring installer, it's still important to find one that respects your budget. We recommend getting quotes from at least three companies to compare rates. You can do this fully online or by requesting complimentary on-site estimates.

Warranties and Guarantees

You should look for two different warranties in your company search. A manufacturer's warranty protects you in case of a product defect, while an installer's warranty covers workmanship. Depending on the installer and flooring brand you pick, warranty protection could be limited to a fixed term. Other times, it lasts for the life of the floor. Ask a company about its warranty terms, including extensions that could give you longer coverage.

Estimated Timeline

Time management is essential for a successful flooring job. Before you sign a contract, ask for an estimated timeline and inquire about what delays could impact the project. If a company assures you it'll finish the job by a certain deadline, get that guarantee in writing and communicate your expectations clearly as the work progresses.