How To Choose a Pest Control Company
The most important step in the pest control process is hiring the right company for you. Things you might consider include qualifications and licensing, treatment methods, years of experience, customer reviews, and cost.
Below, we dive into detail on each of these factors.
Does the company have a valid license and permits to perform pest control?
All pesticide applicators, as well as those that supervise them, need to be licensed via the appropriate Tennessee regulatory agencies. The United States Environmental Protection Agency (EPA) has established minimum standards of competency, but issuing, maintaining, and revoking licensing is handled at the state level.
Is the company a member of any professional organizations?
Pest control companies also have the option to obtain additional certifications like the GreenPro Service Certification. This certification is awarded once a company has shown that its treatment methods are more eco-friendly and demonstrated that it also holds itself up to certain other standards, such as up-to-date training for employees. A company can also earn other certifications from trade organizations like QualityPro to further back up its practices and methods.
Pest control companies can also hold membership in various professional organizations. Membership in organizations such as the National Pest Management Association (NPMA) or state-level organizations is not required, but helps verify a company's reputability. When a pest control company joins the NPMA, it gains access to resources, education, and a network of pest professionals with whom to discuss methods and practices.
Professional Experience and Specialties
Generally, a company displays information like years of experience and specialities on its website. Local reviews can also tell you whether a company has experience dealing with a specific pest. If you're unable to find the information you need online, you can contact a company representative directly to get your questions answered.
Reviews and Recommendations
You can look at a company's reviews and rating on the Better Business Bureau (BBB), read local review sites and social media to see what other people are saying, or verify its license standing via the Tennessee licensing board.
Cost of Services and Guarantees
Pest control costs can vary based on things like the size of your house, your location, the type of pest being treated, and other factors.
When thinking about the cost of services, you should first look into whether a company includes free on-site estimates as part of its process. This can help determine whether the company fits into your budget. Also take into account what guarantees a company offers: If the problem is not resolved, or returns, does the company promise to offer additional treatment until the issue is resolved satisfactorily?
Safety and Treatment Methods
Safety is an important consideration when selecting a pest control professional, and you might prefer a provider who employs more natural, eco-friendly pest control solutions.
Safety
All pesticides used by your company (except those that are classified as minimum-risk) should be registered with the EPA. Your pest control technician should provide you with information on all the pesticides that they are using. They should inform you whether these chemicals are low toxicity or non-toxic, and if not, what safety precautions will be in place.
Treatment Methods
Many pest control companies are now exploring cleaner and greener pest management that can be implemented before (or instead of) chemical pesticides. Many are following the practice of Integrated Pest Management (IPM), which goes as follows:
- Figure out what pests are causing the problem and assess whether immediate action is required.
- Decide on the safest course of action.
- Manage the pest problem using a combination of biological, cultural, physical, and mechanical controls.
- Employ chemical controls only when absolutely necessary, and always along with other controls for effective long-term pest management.
- Evaluate outcomes and continue with additional pest control as needed.