5 Best Flooring Companies in Jackson, TN

Popular Types of Flooring

Flooring varies greatly in price and design. Here's what to know about each type.

Hardwood Flooring

The appeal of hardwood floors stands the test of time. With options including cherry, oak, walnut, maple, and more, it can fit any design without sacrificing durability. However, it's one of the most expensive flooring materials and requires significant upkeep. At a minimum, you'll need to use specialty cleaning products regularly and restore its finish every few years. Since it's susceptible to water damage, it's also not suitable for bathrooms, basements, or laundry rooms.

Engineered Wood Flooring

Engineered wood gives you the charm of hardwood without the strict maintenance. They use a plywood substrate with a layer of real hardwood on top – ultimately saving you money. While it's less likely to warp than true hardwood, it can sound hollow to walk on and can't be refinished more than once.

Laminate Flooring

Laminate floors come in wood and tile finishes, but they all have a particle board base. A strong plastic coating gives them defense against scratches and simplifies cleaning. However, it chips easily and is susceptible to moisture damage.

Vinyl Flooring

Vinyl flooring has excellent water and fading resistance and requires minimal upkeep. Popular options include luxury vinyl plank (LVP) and luxury vinyl tile (LVT), with both having equal durability and long-lasting nature depending on the model you buy. The cost of installing vinyl flooring sits comfortably between wood and laminate.

Tile Flooring

Tile flooring is a great choice for bathrooms, kitchens, and other moisture-prone areas. It provides years of life with minimal maintenance needs, and is available in many materials, patterns, and colors. However, it might not work well for bedrooms and living rooms since it's cooler and more slippery to walk on. Pricing fluctuates between styles, with ceramic less expensive than porcelain.

Stone Flooring

Stone floors are among the most waterproof available. You can choose from a variety of bold design options, including sandstone, marble, granite, and travertine. However, like hardwood, it can be expensive and difficult to clean.

Linoleum Flooring

With attentive maintenance, linoleum floors can last for years. It is a cost-effective choice with various alternatives for adaptation. However, it can readily get dented or scratched and has been known to lose its original coloring when exposed to direct sunlight. The sun's rays also lead linoleum to fade over time, and it may not be suitable for moisture-prone spaces.

Carpet

Of all flooring options, carpet is one of the most affordable. It lends a homey feel to a room and muffles noise effectively. Unlike hard floors, carpet gets rid of concerns about scratches or dents, and the extra padding is much safer for young children. However, carpet requires time and effort to keep clean, especially if you have pets. The fibrous material grips stains, dampness, smells, and pollen, making it less suitable for allergy sufferers.

How to Choose a Jackson Flooring Company

Choosing the right installer will impact your new floor's quality. We recommend evaluating different companies using the following criteria.

Reputation and Reviews

The most crucial thing to research about any flooring company is its reputation. You can learn more about previous clients' experiences from review sites like Google, the Better Business Bureau (BBB), Yelp, and Trustpilot. Even the most reliable flooring installers will have both positive and negative reviews. Look for how a provider responds to complaints and interacts with others. If it works toward a satisfactory resolution and acts in good faith, that's an encouraging sign. However, if it's dismissive or has a high negative-to-positive review ratio, it's best to avoid working with it.

Portfolio and References

A good flooring company will be happy to show you portfolios of its previous work. Closely inspect each listed project and ask questions as you have them. It's also customary to ask for references from former customers. Once you have their contact information, contact them to ask about their experiences.

Specialization and Services

No two companies have the same experience or product offerings. You should find one that specializes in the material or type of floor you're interested in. Equally important is a provider's service offerings. At the very least, it should offer cleanup and haul-away for your old flooring materials. However, if you're feeling lost in all the color, style, and material choices, you can also look for contractors with design teams.

Cost

Cost is key to consider, but it should be less important than quality in your decision-making process. We recommend getting at least three different quotes for your flooring job to compare pricing and workmanship. Many companies offer on-site and online estimates to streamline the process.

Warranties and Guarantees

You should look for two different warranties in your company search. A manufacturer's warranty protects you in case of a product defect, while an installer's warranty covers workmanship. Depending on the installer and flooring brand you pick, warranty protection could be limited to a fixed term. In other instances, it continues for the life of the floor. Ask a company about its warranty terms, including extensions that could give you additional coverage.

Estimated Timeline

Time management is essential for a successful flooring job. Before you agree to work with a company, ask for an estimated timeline and inquire about what issues could impact the project. If a company commits to finishing the job by a certain deadline, get that guarantee in writing and state your expectations clearly as the work progresses.