5 Best Flooring Companies in Chattanooga, TN

Popular Types of Flooring

There's a flooring material for every design preference and price point. In this section, we'll break down the most common types.

Hardwood Flooring

Homebuyers across Chattanooga seek out hardwood flooring for its beauty and durability. It's available in several varieties to accommodate different designs, from oak and maple to walnut and cherry. However, it's among the priciest of flooring materials and requires consistent maintenance. At a minimum, you'll need to use specialty cleaning products regularly and refinish the floor every few years. Since it's susceptible to water damage, it's also not suitable for basements, bathrooms, or laundry rooms.

Engineered Wood Flooring

Engineered wood gives you the aesthetic of hardwood without the demand for regular maintenance. They use a plywood foundation with a layer of real hardwood on top – ultimately saving you money. Despite the lower retail cost, it might feel more hollow to walk on, and the slender hardwood layer can only be refinished one time. That said, its lower propensity to warp could still make it a good investment.

Laminate Flooring

Laminate floors come in wood and tile finishes, but they all have a particle board base. A strong plastic coating gives them scratch resistance and simplifies cleaning. However, it chips easily and is susceptible to moisture damage.

Vinyl Flooring

Maintenance with vinyl floors is a breeze. You can purchase them in luxury vinyl plank (LVP) or luxury vinyl tile (LVT) styles, with each option equally resilient. They also come at a cost-effective price point, somewhere between laminate and engineered wood.

Tile Flooring

Tile flooring is a great choice for bathrooms, kitchens, and other moisture-prone areas. It provides years of life with little need for maintenance, and is available in many patterns, colors, and materials. However, it might not work well for living rooms and bedrooms since it's colder and less grippy to walk on. Pricing fluctuates between styles, with ceramic less expensive than porcelain.

Stone Flooring

Granite, marble, travertine, and sandstone aren't just for the outdoors. Inside, they can give you a bold look and unparalleled water resistance. Despite its unique flair, it's not easy to clean, and long-term maintenance could be a bit more expensive.

Linoleum Flooring

With proper maintenance, linoleum floors can endure for years. It is a cost-effective choice with many methods for adaptation. However, it can easily get dented or scratched and has been known to fade when exposed to the sun's rays. The sun's rays also lead linoleum to lose color over time, and it might not work well for moisture-prone spaces.

Carpet

Of all flooring options, carpet is one of the most affordable. It lends a comfortable feel to a room and muffles noise effectively. Unlike hard floors, carpet eliminates concerns about scratches or dents, and the extra padding is much safer for young children. However, carpet requires a good amount of effort to keep clean, especially if you have pets. The fibrous material holds onto stains, dampness, smells, and pollen, making it less suitable for allergy sufferers.

How to Choose a Chattanooga Flooring Company

Choosing a flooring company is just as critical as choosing a design. To ensure you get the most value, consider each of the following criteria.

Reputation and Reviews

The first thing to note is whether a company is known for good service and high-quality work. You can learn more about previous clients' experiences from review sites like Yelp, the Better Business Bureau (BBB), Google, and Trustpilot. Even the best flooring installers will have both positive and negative reviews. Look for how a business handles complaints and interacts with others. If it works toward a satisfactory resolution and acts in good faith, that's a good sign. However, if it's dismissive or has a high negative-to-positive review ratio, it's best to avoid working with it.

Portfolio and References

Most flooring companies keep portfolios of their proudest projects. We recommend requesting a copy so you can inspect the crew's craftsmanship. It's also customary to ask for references from previous customers. Once you have their contact information, contact them to ask about their experiences.

Specialization and Services

Look for a business that specializes in the type of flooring you're interested in. For example, a crew might be experienced with carpet but not stone. A company's service offerings can also make a difference. At the very least, you should choose a provider that will dispose of your old flooring materials. However, companies can also offer refinishing services or design advisory.

Cost

While price shouldn't be the most important factor when choosing a flooring provider, it's still important to find one that respects your budget. We recommend getting quotes from multiple companies to compare prices. You can do this fully online or by requesting free in-home estimates.

Warranties and Guarantees

Flooring services typically come with two warranties. The first one, issued by the manufacturer, covers the product itself. The second backs the installation company's workmanship. Depending on the installer and flooring brand you choose, warranty protection could be limited to a fixed term. Other times, it lasts for the life of the floor. Ask a company about its warranty terms, including extensions that could give you additional coverage.

Estimated Timeline

Time management is critical for a successful flooring job. Before you agree to work with a company, request an estimated timeline and inquire about what hurdles could impact the project. If a company promises to finish the job by a certain deadline, get that guarantee in writing and communicate your expectations clearly as the work progresses.