5 Best Flooring Companies in Charleston, SC

Popular Types of Flooring

There's a flooring material for every design preference and price point. In this section, we'll break down the most common types.

Hardwood Flooring

The appeal of hardwood floors stands the test of time. With options including cherry, walnut, oak, maple, and more, it can fit any design without sacrificing durability. However, it's one of the most expensive flooring materials and requires consistent maintenance. At a minimum, you'll need to use specialty cleaning products regularly and restore its finish every few years. Since it's susceptible to water damage, it's also not suitable for bathrooms, basements, or laundry rooms.

Engineered Wood Flooring

Engineered wood offers you the durability and look of hardwood without the extra maintenance. Typically, it consists of a layer of real hardwood fused with a plywood substrate. Despite the lower retail cost, it might sound more hollow to walk on, and the slender hardwood layer can only be refinished one time. That said, its lower propensity to warp could still make it an intelligent investment.

Laminate Flooring

Laminate floors come in tile and wood finishes, but they all have a particle board base. A strong plastic coating gives them defense against scratches and simplifies cleaning. However, it's more susceptible to water damage and chipping.

Vinyl Flooring

Vinyl flooring has excellent water and fading resistance and requires minimal upkeep. Popular options include luxury vinyl plank (LVP) and luxury vinyl tile (LVT), with both having equal durability and longevity depending on the model you buy. Their price point sits comfortably between wood and laminate.

Tile Flooring

Tile flooring is a great choice for bathrooms, kitchens, and other moisture-prone areas. It offers years of life with minimal maintenance needs, and is available in many colors, patterns, and materials. However, it requires intensive prep work before installation and can be cold and smooth to walk on. Pricing depends on the material you choose, with porcelain being more expensive than ceramic.

Stone Flooring

Stone floors are among the most waterproof available. You can choose from a variety of bold design options, including granite, travertine, marble, and sandstone. Despite its unique flair, it's not easy to clean, and long-term maintenance could be a bit more expensive.

Linoleum Flooring

Linoleum is made from linseed oil and cork and can endure for decades if maintained properly. It’s a cost-effective option with many design possibilities. However, the softer material is easier to dent or scratch, and it's known to fade with sunlight exposure. It’s also not suitable for areas with excess moisture like kitchens and bathrooms.

Carpet

Carpet is the most affordable flooring option. It can make a space feel more cozy and is great for absorbing sound. You don’t have to be concerned with scratches or dents, and the cushioning makes it a safer choice for babies and toddlers. However, the fibrous material easily holds onto moisture, stains, and odors, which isn't ideal for allergy sufferers in Charleston's perennially-high pollen levels.

How to Choose a Charleston Flooring Company

Choosing a floor covering provider is just as influential as choosing a design. To ensure you get the most value, consider each of the following criteria.

Reputation and Reviews

The first thing to note is whether a company is known for good service and high-quality work. Check review sites like Google, the Better Business Bureau (BBB), Trustpilot, and Yelp to see what previous clients have to say. Even the best flooring installers will have both positive and negative reviews. Look for how an installer responds to complaints and interacts with others. If it works toward a satisfactory resolution and acts in good faith, that's a good sign. However, if it's combative or has a high negative-to-positive review ratio, it's best to avoid working with it.

Portfolio and References

Most floor installers keep portfolios of their previous work. We recommend requesting a copy so you can inspect the crew's craftsmanship. Portfolios might also include references from past customers. Ask for their contact information so you can discuss their interactions and thoughts about the company.

Specialization and Services

No two companies have the same experience or product offerings. You should find one that specializes in the material or type of floor you're interested in. Equally important is a provider's service offerings. At the very least, it should offer cleanup and haul-away for your old flooring materials. However, if you're feeling lost in all the color, style, and material choices, you can also look for contractors with design teams.

Cost

Cost is key to consider, but it should be less important than quality in your selection process. We recommend getting at least three different quotes for your flooring job to compare pricing and workmanship. Many companies offer on-site and online estimates to ease the process.

Warranties and Guarantees

Flooring services typically come with a pair of warranties. The first one, issued by the manufacturer, covers the floor itself. The second covers the installers' workmanship. While a few manufacturers and contractors have lifetime warranties, most are still tied to a specific time period (often ten years.) If you'd like additional coverage, you might be able to pay extra for an extended warranty.

Estimated Timeline

You don't want your flooring work to last longer than expected. Get an estimated timeline up-front and ask about potential delays. Express your expectations clearly and get any guarantees in writing.