5 Best Flooring Companies in Salem, OR

Popular Types of Flooring

Flooring varies greatly in price and design. Here's what to know about each type.

Hardwood Flooring

Homebuyers across Salem seek out hardwood flooring for its beauty and durability. It's available in several varieties to accommodate different designs, from oak and maple to walnut and cherry. However, it's among the priciest of flooring materials and requires significant upkeep. At a minimum, you'll need to use specialty cleaning products regularly and restore its finish every few years. Since it's susceptible to water damage, it's also not suitable for bathrooms, laundry rooms, or basements.

Engineered Wood Flooring

Engineered wood gives you the timeless look and resilience of hardwood without the extra maintenance. Typically, it uses a layer of real hardwood attached to a plywood substrate. While it's less likely to warp than true hardwood, it sounds more hollow to walk on and can't be refinished more than once.

Laminate Flooring

Laminate floors come in tile and wood finishes, but they all have a particle board base. A strong plastic coating gives them defense against scratches and simplifies cleaning. However, it chips easily and is susceptible to moisture damage.

Vinyl Flooring

Vinyl flooring has excellent water and fading resistance and is easy to maintain. Popular options include luxury vinyl tile (LVT) and luxury vinyl plank (LVP), with both having equal strength and longevity depending on the model you buy. Their price point sits comfortably between wood and laminate.

Tile Flooring

Tile flooring is a great choice for kitchens, bathrooms, and other moisture-prone areas. It provides years of life with low upkeep requirements, and is available in many colors, materials, and patterns. However, it requires intensive prep work before installation and can be cool and slippery to walk on. Pricing depends on the material you choose, with porcelain being more expensive than ceramic.

Stone Flooring

Granite, travertine, sandstone, and marble aren't just for the outdoors. Inside, they can give you a bold look and unparalleled water resistance. Despite its unique flair, it's not easy to clean, and long-term maintenance could be a bit more expensive.

Linoleum Flooring

Linoleum is made from linseed oil and cork and can last for many years if cared for properly. It’s an economical option with many design possibilities. However, the softer material is easier to dent or scratch, and it's known to discolor with sunlight exposure. It’s also not suitable for areas with excess moisture like kitchens and bathrooms.

Carpet

Carpet is the most affordable flooring option. It can make a space feel more homey and is great for muffling sound. You don’t have to be concerned with scratches or dents, and the cushioning makes it a safer choice for babies and toddlers. However, the fibrous material easily holds onto moisture, stains, and odors, which isn't ideal for pet owners or people with allergies.

How to Choose a Salem Flooring Company

Choosing the appropriate installer will impact your new floor's longevity. We recommend screening different companies using the following criteria.

Reputation and Reviews

The first thing to note is whether a company is known for good service and high-quality work. Check review sites like Trustpilot, Yelp, the Better Business Bureau (BBB), and Google to see what previous clients have to say. Even the best flooring installers will have both positive and negative reviews. Look for how a company handles complaints and interacts with others. If it strives for a satisfactory resolution and acts in good faith, that's an encouraging sign. However, if it's combative or has a high negative-to-positive review ratio, it's best to avoid working with it.

Portfolio and References

Most flooring contractors keep portfolios of their past projects. We recommend requesting a copy so you can inspect the crew's craftsmanship. It's also good practice to ask for references from past customers. Once you have their contact information, contact them to ask about their experiences.

Specialization and Services

Look for a business that specializes in the type of flooring you're interested in. For example, a crew might be experienced with carpet but not stone. Equally important is a provider's service offerings. At the very least, it should offer cleanup and haul-away for your old flooring materials. However, if you're feeling lost in all the color, material, and style choices, you can also look for contractors with design teams.

Cost

Cost is vital to consider, but it should be less important than quality in your selection process. We recommend getting at least three different quotes for your flooring job to compare pricing and workmanship. Many companies offer on-site and online estimates to streamline the process.

Warranties and Guarantees

Flooring services typically come with a pair of warranties. The first one, issued by the manufacturer, covers the materials. The other backs the installers' workmanship. Depending on the installer and flooring brand you choose, warranty coverage could be limited to a fixed term. Other times, it continues for the life of the floor. Ask a company about its warranty terms, including extensions that could give you longer coverage.

Estimated Timeline

Time management is key to a successful flooring job. Before you sign a contract, ask for an estimated timeline and inquire about what hurdles could impact the project. If a company guarantees it'll finish the job by a certain deadline, get that guarantee in writing and convey your expectations clearly as the work progresses.