How To Choose a Pest Control Company
Hiring the right company for you is the most important step in the pest control process. In addition to a company's qualifications and treatment methods, you may also consider how long it has been in business and what the reviews are like. Finally, you'll likely want to consider the cost of services.
Below, we explore the details of each of these factors.
Does the company have a valid license and permits to perform pest control?
Per the United States Environmental Protection Agency (EPA), all pesticide applicators and those that supervise them need to be licensed at the state level. The EPA has established minimum standards of competency, and the Ohio regulatory agencies handle the granting, maintaining, and revoking of licenses.
Is the company a member of any professional organizations?
Pest control companies have the option to obtain certifications from trade organizations like QualityPro. While not required, they can help you assess the quality of a company's products. For example, the GreenPro Service Certification recognizes comprehensive and effective pest control treatment that is safer for people and the environment.
Pest control companies can also belong to professional organizations. While not mandatory, membership in organizations such as the National Pest Management Association (NPMA) or state-level organizations help to prove a company's reputability. In the NPMA and other organizations, pest control companies have access to education, resources, and a network of professionals with whom to compare best practices.
Professional Experience and Specialties
For the most part, a company displays information like specialities and years of experience on its website. Online reviews can also tell you whether a company has experience dealing with a specific pest. If you're unable to locate the information you need online, you can reach out to the company directly to get your questions answered.
Reviews and Recommendations
You can look up a company's reviews and rating on the Better Business Bureau (BBB), check out local review sites and social media to see what others in your area have to say, or verify its license standing through the Ohio licensing board.
Cost of Services and Guarantees
Things like your location, the size of your house, the type of pest being treated, and other factors can all affect the cost of pest control.
You can learn whether a company offers free on-site estimates (to determine if it fits in your budget) and what sort of guarantees it offers. Often, a company will provide a guarantee that if it does not solve your pest problem, it will keep coming back until it does.
Safety and Treatment Methods
Your preferences regarding safety for yourself, your children, your pets, and the environment might influence which provider and treatment methods you choose.
Safety
Your pest control provider should be able to explain the safety precautions of any pesticides that they're going to use. They should be able to answer questions about whether the pesticides are low toxicity or non-toxic; if they are not, they should explain what safety precautions they plan to use to protect your family, your pets, and you. Any pesticides that pose more than a minimum risk must be registered with the EPA.
Treatment Methods
It is now common for companies to start with more eco-friendly treatment methods before using pesticides, following a technique called Integrated Pest Management (IPM). When using IPM, the following steps are taken:
- Identify problem pests and determine if immediate action is required.
- Determine the best and safest course of action.
- Use a combination of biological, cultural, mechanical, and physical controls to manage the pest problem.
- Use chemical controls only when absolutely necessary, and always along with other controls for effective long-term pest management.
- Evaluate outcomes and provide additional pest control as needed.