5 Best Flooring Companies in Winston-Salem, NC

Popular Types of Flooring

Flooring varies greatly in price and design. Here's what to know about each type.

Hardwood Flooring

Homebuyers across Winston-Salem seek out hardwood flooring for its beauty and durability. It's available in several varieties to accommodate different designs, from maple and oak to cherry and walnut. However, it's one of the most expensive flooring materials and requires consistent maintenance. At a minimum, you'll need to use specialty cleaning products regularly and restore its finish every few years. Since it's susceptible to water damage, it's also not suitable for bathrooms, laundry rooms, or basements.

Engineered Wood Flooring

Engineered wood provides you the timeless look and resilience of hardwood without the extra maintenance. Typically, it consists of a layer of real hardwood bonded over a plywood substrate. Despite the lower retail cost, it might sound more hollow to walk on, and the thin hardwood layer can only be refinished a single time. That said, its lower propensity to warp could still make it an intelligent investment.

Laminate Flooring

Laminate is another more affordable flooring option, consisting of a particleboard base, wood or tile finish, and protective plastic coating. It's easy to clean, scratch-resistant, and available in countless different styles and colors. However, it chips easily and is susceptible to moisture damage.

Vinyl Flooring

Maintenance with vinyl floors is as simple as it gets. You can purchase them in luxury vinyl plank (LVP) or luxury vinyl tile (LVT) styles, with each option equally strong. They also come at a reasonable price point, somewhere between laminate and engineered wood.

Tile Flooring

Tile flooring is another classy design that can last for years. Like vinyl, it requires minimal maintenance and is easy to clean. As such, it's an ideal choice for moisture-prone spaces like kitchens and bathrooms. However, it might not work well for bedrooms and living rooms since it's colder and more slippery to walk on. Pricing varies between styles, with porcelain carrying a higher price tag than ceramic.

Stone Flooring

Stone floors are among the most waterproof available. You can choose from a variety of bold design options, including granite, travertine, sandstone, and marble. Despite its unique flair, it's not easy to clean, and long-term maintenance could be a bit more expensive.

Linoleum Flooring

Linoleum is made from linseed oil and cork and can last for many years if maintained properly. It’s an economical option with many design possibilities. However, the softer material is easier to damage, and it's known to discolor with sun exposure. It’s also not suitable for areas with excess moisture like kitchens and bathrooms.

Carpet

Carpet is the most affordable flooring option. It can make a space feel more cozy and is great for absorbing sound. You don’t have to worry about scratches or dents, and the cushioning makes it a safer choice for babies and toddlers. However, the fibrous material easily holds onto odors, moisture, and stains, which isn't ideal for allergy sufferers in Winston-Salem's perennially-high pollen levels.

How to Choose a Winston-Salem Flooring Company

Choosing the appropriate installer significantly affects your new floor's longevity. We recommend screening different companies using the following criteria.

Reputation and Reviews

The first thing to note is whether a company is known for good service and high-quality work. You can learn more about previous clients' experiences from review sites like the Better Business Bureau (BBB), Trustpilot, Yelp, and Google. Even the most reliable flooring installers will have both positive and negative reviews. Look for how a provider handles complaints and interacts with others. If it strives for a satisfactory resolution and acts in good faith, that's an encouraging sign. However, if it's dismissive or has a high negative-to-positive review ratio, it's advisable to avoid working with it.

Portfolio and References

Most floor installers keep portfolios of their proudest projects. We recommend requesting a copy so you can look over the crew's craftsmanship. Portfolios might also include references from past customers. Don't hesitate to request their contact information so you can discuss their interactions and thoughts about the company.

Specialization and Services

Look for an installer that specializes in the type of flooring you're interested in. For example, a crew might be experienced with carpet but not hardwood. A contractor's service offerings can also make a difference. At the very least, you should choose a provider that offers to dispose of your old flooring materials. However, providers can also offer refinishing services or design assistance.

Cost

Cost is important to consider, but it should be less important than quality in your selection process. We recommend getting three to five different quotes for your flooring job to compare pricing and workmanship. Many companies offer on-site and online estimates to simplify the process.

Warranties and Guarantees

You should look for two different warranties in your company search. A manufacturer's warranty protects you in case of a product defect, while an installer's warranty covers workmanship. Depending on the installer and flooring brand you pick, warranty protection could be limited to a fixed term. In other instances, it continues for the life of the floor. Ask a company about its warranty terms, including extensions that could give you longer coverage.

Estimated Timeline

You don't want your flooring project to last longer than expected. Request an estimated timeline up-front and ask about potential delays. Express your expectations clearly and get any guarantees in writing.