How To Choose a Pest Control Company
There are a number of factors you can weigh when choosing the right pest control treatment planfor you. In addition to a company's qualifications and treatment methods, you might also look into how long it has been in business and what the reviews look like. Finally, you'll likely want to consider the cost of services.
Below, we explore the details of each of these factors.
Does the company have a valid license and permits to perform pest control?
While the United States Environmental Protection Agency (EPA) has established minimum competency standards for pesticide application, licensure is taken care of at the state level. All pesticide applicators (and their supervisors) in North Carolina need to be licensed by all the necessary state regulatory agencies.
Is the company a member of any professional organizations?
Pest control companies can obtain optional certifications from trade organizations like QualityPro. While not required, they can help you assess the quality of a company's products. For example, the GreenPro Service Certification recognizes comprehensive and effective pest control methods that are safer for people and the environment.
A pest control company can also be a member of certain professional organizations. Holding membership in organizations like the National Pest Management Association (NPMA) or state-level organizations is not mandatory, but helps confirm that a company follows industry best practices. The NPMA gives companies access to education, resources, and a network of professionals with whom to discuss methods and practices.
Professional Experience and Specialties
Typically, a company displays information like years of experience and specialities on its website. Online reviews can also tell you whether a company has experience dealing with a particular pest in your area. If you're unable to locate the information you need online, you can speak with a company representative directly to get the answers to your questions.
Reviews and Recommendations
You can look at a company's reviews and rating on the Better Business Bureau (BBB), explore local review sites and social media to see what other people are saying, or verify its license standing through the North Carolina licensing board.
Cost of Services and Guarantees
Things like the type of pest being treated, your location, the size of your house, and other factors can all affect the cost of pest control.
You can learn whether a company offers free on-site estimates (to determine if it fits in your budget), as well as what type of guarantees it has. Often, a company will provide a guarantee that if it does not eliminate your pest problem, it will keep coming back until it does.
Safety and Treatment Methods
Safety is an important consideration when selecting a pest control professional. You might also prefer a provider who employs more natural, environmentally friendly treatment methods.
Safety
Make sure to ask your pest control technician if they plan to use low toxicity or non-toxic pesticides, and if not, what sort of precautionary measures they will have in place. Any pesticides that are not minimum-risk chemicals must be registered with the EPA. Your pest technician should be able to supply you with information about all of the pesticides they plan on using.
Treatment Methods
It is now common for companies to start with more environmentally friendly solutions before using harsh pesticides, using a framework called Integrated Pest Management (IPM). When using IPM, the following steps are taken:
- Identify the source of the pest problem and determine if immediate action is required.
- Decide on the safest course of action.
- Manage the pest problem using a combination of physical, biological, mechanical, and cultural controls.
- Employ chemical controls only if needed, and always with other methods for effective long-term pest management.
- Assess the outcome and continue with additional pest control as needed.