5 Best Flooring Companies in Raleigh, NC

Popular Types of Flooring

Whether you're looking for something lively and bold or elegant and subtle, there's a floor for you. Discover the most essential details about each type to guide your decision making.

Hardwood Flooring

The appeal of hardwood floors stands the test of time. With options including walnut, cherry, oak, maple, and more, it can fit any design without sacrificing durability. Despite its allure, hardwood comes with a higher price tag. You also need to stick to a consistent refinishing schedule every few years, filling in the gaps with specialty wood cleaners. The more time you invest in maintenance, the longer your floors will last.

Engineered Wood Flooring

Engineered wood gives you the charm of hardwood without the strict maintenance. They use a plywood base with a layer of real hardwood on top – ultimately cutting your costs. While it's less likely to warp than true hardwood, it can sound hollow to walk on and can't be refinished more than once.

Laminate Flooring

Laminate floors come in wood and tile finishes, but they all have a particle board base. A strong plastic coating gives them resilience against scratches and simplifies cleaning. However, it's more susceptible to water damage and chipping.

Vinyl Flooring

Vinyl flooring has excellent water and fading resistance and requires minimal upkeep. Popular options include luxury vinyl plank (LVP) and luxury vinyl tile (LVT), with both having equal durability and longevity depending on the model you buy. Their price point sits comfortably between wood and laminate.

Tile Flooring

Tile flooring is another classy design that can last for years. Like vinyl, it requires minimal maintenance and is easy to clean. As such, it's an excellent choice for areas prone to moisture like bathrooms and kitchens. However, it might not work well for bedrooms and living rooms since it's cooler and more slippery to walk on. Pricing fluctuates between styles, with porcelain carrying a higher price tag than ceramic.

Stone Flooring

Granite, sandstone, travertine, and marble aren't just for the outdoors. Inside, they can give you a bold look and unparalleled water resistance. However, like hardwood, it can be expensive and difficult to clean.

Linoleum Flooring

Linoleum is made from cork and linseed oil and can last for many years if maintained properly. It’s an economical option with many design possibilities. However, the softer material is easier to dent or scratch, and it's known to fade with sun exposure. It’s also not suitable for moisture-prone spaces like kitchens and bathrooms.

Carpet

Carpet is the most affordable flooring option. It can make a space feel more comfortable and is great for absorbing sound. You don’t have to be concerned with scratches or dents, and the cushioning makes it a safer choice for kids. However, the fibrous material easily holds onto moisture, odors, and stains, which isn't ideal for allergy sufferers in Raleigh's perennially-high pollen levels.

How to Choose a Raleigh Flooring Company

Choosing a floor covering provider is just as critical as choosing a design. To ensure you get the most value, consider each of the following criteria.

Reputation and Reviews

The first thing to note is whether a company is known for good service and high-quality work. Check review sites like Trustpilot, the Better Business Bureau (BBB), Yelp, and Google to see what previous clients have to say. Every flooring installer will have a mix of compliments and criticism online. If a company addresses issues in a constructive and satisfactory way, it's generally a good sign. However, if you find more outright complaints than compliments, it's better to steer clear.

Portfolio and References

A reputable flooring company will be happy to show you portfolios of its previous work. Closely inspect each listed project and ask questions as you have them. Portfolios might also include references from past customers. Ask for their contact information so you can discuss their experiences and thoughts about the company.

Specialization and Services

No two companies have the same experience or product offerings. You should find one that specializes in the material or type of floor you're interested in. An installer's service offerings can also make a difference. At the very least, you should choose a provider that will haul away your old flooring materials. However, companies can also offer hardwood refinishing or design assistance.

Cost

While cost shouldn't be the most important factor when choosing a flooring installer, it's still important to find one that matches your budget. We recommend getting quotes from at least three companies to compare rates. You can do this fully online or by requesting free in-home estimates.

Warranties and Guarantees

Flooring services typically come with two warranties. The first one, issued by the manufacturer, covers the materials. The second covers the installation company's workmanship. While some manufacturers and contractors have lifetime warranties, most are still tied to a specific time period (often ten years.) If you'd like additional coverage, you might be able to pay extra for an extended warranty.

Estimated Timeline

Time management is key to a successful flooring job. Before you sign a contract, request an estimated timeline and inquire about what delays could impact the project. If a company guarantees it'll finish the job by a certain deadline, get that guarantee in writing and communicate your expectations clearly as the work progresses.