How To Choose a Pest Control Company
Hiring the right company for you is the most important step in the pest control process. You may consider a company's qualifications, methods, years of experience, customer reviews, and price of services.
Below, we explore the details of each factor.
Does the company have a valid license and permits to perform pest control?
All pesticide applicators (and those who supervise them) must be certified at the state level. The United States Environmental Protection Agency (EPA) sets minimum standards of competency, but all pesticide applicators working in North Carolina must be licensed via the necessary state regulatory agencies.
Is the company a member of any professional organizations?
An optional certification that may be worth looking for is the GreenPro Service Certification. In order to earn this certification, a pest control company needs to both demonstrate that its practices are more environmentally friendly and maintain certain technician training standards. Companies can also earn other certifications from QualityPro or similar trade organizations to further back up their work.
Pest control companies can also belong to certain professional organizations. Pest control companies can join state-level organizations in addition to national organizations like the National Pest Management Association (NPMA). While not mandatory, membership in these organizations helps prove a company's reputability and gives it access to resources, education, and a network of professionals with whom to compare best practices.
Professional Experience and Specialties
In general, a company will list information like its years of experience and specialities on its website. Local reviews can also inform you as to whether a company has experience dealing with a particular pest in your area. If you're unable to find the information you need online, you can contact a company representative directly to get your questions answered.
Reviews and Recommendations
You can look up a company's Better Business Bureau (BBB) rating, read reviews on local review sites or social media, or check the standing of its license via the North Carolina licensing board.
Cost of Services and Guarantees
Cost is often a deciding factor when picking a pest control company. Cost may be determined by the type of pest being treated, the size of your house, your location, and other factors.
A pest control company may offer a free on-site estimate to help you match services to your budget. You can also look at whether it offers a satisfaction guarantee.
Safety and Treatment Methods
Safety is an important consideration when choosing a pest control company, and you might prefer a provider who employs more natural, eco-friendly treatment methods.
Safety
All pesticides used by your company (except those that pose only a minimum risk) are required to be registered with the EPA. Your pest control expert should be able to supply information on all the pesticides that they plan to use. They should inform you whether these chemicals are low toxicity or non-toxic, and if not, what safety precautions will be taken.
Treatment Methods
Companies looking to reduce their reliance on chemical pesticides often follow practices such as Integrated Pest Management (IPM). Using IPM involves a series of steps:
- Figure out what pests are causing the problem and determine if immediate action is needed.
- Decide on the safest course of action.
- Use a combination of physical, biological, mechanical, and cultural controls to manage the pest problem.
- Employ chemical controls only when absolutely necessary, and always in combination with other methods for effective long-term pest management.
- Observe the results and continue with additional pest control as needed.