How To Choose a Pest Control Company
When picking a pest control company, you want to be sure to find the best one to meet your needs. Some things you may consider include qualifications and licensing, treatment methods, years of experience, customer reviews, and cost.
Below, we discuss each of these factors in more detail.
Does the company have a valid license and permits to perform pest control?
While the United States Environmental Protection Agency (EPA) has established minimum standards of competency for pesticide applicators, licensure is handled at the state level. All pesticide applicators (and their supervisors) in North Carolina need to be licensed by all the necessary state regulatory agencies.
Is the company a member of any professional organizations?
Obtaining additional optional certifications can help demonstrate that a pest control company is reputable. One example is the GreenPro Service Certification. To obtain this certification, a company must prove that its methods are more eco-friendly and that its employee training is up to date. Additional certifications can be obtained through QualityPro and similar trade organizations.
Pest control professionals can also belong to professional organizations. When a company joins an organization such as the National Pest Management Association(NPMA) (or a state-level organization), it receives access to education, resources, and a network of other pest control experts with whom to compare methods. This can give you extra peace of mind that a company is following industry best practices.
Professional Experience and Specialties
You can gain some insight into a pest control company's level of experience by seeing how many years it has been in operation. Local reviews and the company's own website can also tell you whether a certain company has the experience needed to deal with the specific species of pests that are afflicting your home. You can always reach out to a representative directly to learn this information if it is not available online.
Reviews and Recommendations
You can check a company's rating on the Better Business Bureau (BBB), explore reviews on social media or local review sites, or check the standing of its license via the North Carolina licensing board.
Cost of Services and Guarantees
Cost is probably high on your list of priorities when hiring a pest control company. Cost can be influenced by your location, the type of pest being treated, the size of your house, and other factors.
Often, companies will offer free on-site estimates before starting work, to help you decide whether it fits into your budget. You can also ask whether a provider offers a satisfaction guarantee, meaning that it will continue to treat your pest problem until it is solved.
Safety and Treatment Methods
Your preferences regarding safety for yourself, your children, your pets, and the environment can influence which provider and treatment methods you choose.
Safety
You should ask your pest control expert if they plan to use low toxicity or non-toxic pesticides, and if not, what precautionary measures they will have in place. All pesticides that are not considered minimum-risk chemicals must be registered with the EPA. Your pest technician will be able to supply you with information about all of the pesticides they are going to use.
Treatment Methods
Many companies will begin with more environmentally friendly options before using harsh pesticides, using a technique called Integrated Pest Management (IPM). When using IPM, the following steps are taken:
- Figure out what pests are causing the problem and assess whether immediate action is required.
- Decide on the safest course of action.
- Manage the pest problem using a combination of mechanical, physical, biological, and cultural controls.
- Employ chemical controls only if needed, and always with other solutions for effective long-term pest management.
- Evaluate outcomes and implement additional pest control as needed.