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5 Best AC Repair Services in Durham, NC

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Written By Max Peterson|Last Updated: April 18, 2024

Find yourself in need of an AC repair in Durham? An air conditioner (AC) problem can become a nightmarish situation in the summer, especially in a community as scorching as Durham. Begin your AC repair company search with these respected Durham providers, and learn more about replacing your AC and future-proofing your home with this useful guide.

Top AC Repair Companies in Durham, NC

Happy Home Services Logo

Happy Home Services

5/5
Based on 1,630 customer reviews.

Services Offered

Ac RepairDuct CleaningFurnace RepairFurnace InstallationEmergency ServicesFiltrationAc InstallationDuctlessMaintenance

Highlights

  • Free quote
  • Informative resources
  • Reliable customer support
5112 Neal Rd, Durham, NC 919-263-5752 happyhomeheatingandcooling.com
CWJ Heating & Air Conditioning Logo

CWJ Heating & Air Conditioning

5/5
Based on 334 customer reviews.

Services Offered

Indoor Air QualityAc InstallationEmergency ServicesFurnace InstallationBoiler InstallationAc RepairMaintenance

Highlights

  • Informative resources
  • Clear pricing policy
  • Free quote
4901 Hillsborough Rd, Durham, NC 919-296-4999 cwjheatac.net
All American Heating & Air Conditioning Logo

All American Heating & Air Conditioning

5/5
Based on 464 customer reviews.

Services Offered

Furnace InstallationEmergency ServicesInspectionAc RepairMaintenanceAc Installation

Highlights

  • Reliable customer support
  • Free quote
  • Clear pricing policy
7216 Acc Blvd Suite 100, Raleigh, NC 919-782-6242 allamerican-nc.com
Heroes Heating and Cooling Logo

Heroes Heating and Cooling

4.8/5
Based on 297 customer reviews.

Services Offered

InspectionAc InstallationAc RepairFurnace InstallationEmergency ServicesIndoor Air QualityMaintenance

Highlights

  • Free quote
  • Prompt service delivery
  • Clear pricing policy
6213 Angus Dr Unit A, Raleigh, NC 919-295-3497 heroesheatingandcooling.com

More Local Hvac Companies

Klimatology HVAC

User Reviews: 4.7/5 

186 Kitty Hawk Dr
Morrisville, NC 27560

6 & Fix HVAC & Refrigeration

User Reviews: 4.7/5 

9006 Glenwood Ave
Raleigh, NC 27617

Air Innovations Heating and Cooling, LLC.

User Reviews: 4.6/5 

450 Valleymede Dr
Durham, NC 27713

Lee Air Conditioning

User Reviews: 4.5/5 

5109 Neal Rd
Durham, NC 27705

All Weather Heating & Cooling

User Reviews: 4.5/5 

1412 Old Oxford Rd #500
Durham, NC 27704

R & C Services

User Reviews: 4.5/5 

1821 Hillandale Rd Suite 1B-142
Durham, NC 27705

Piedmont Metro Heating & Air

User Reviews: 4.5/5 

8305 Fayetteville Rd
Durham, NC 27713

Bryant-Durham Services

User Reviews: 4.4/5 

5102 Neal Rd
Durham, NC 27705

Residential Heating & Air Conditioning

User Reviews: 4.7/5 

12630 Victoria Woods Dr
Raleigh, NC 27613

To share feedback or ask a question about this article, send a note to our Reviews Team at reviewsteam@thisoldhousereviews.com.

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Facts about Durham
Average Max Temp Percentile:79.6%
August Average Max Temp:87.1°F
Climate Zone:Mixed-Humid
Average Energy Cost:$0.11/kWh
Median Year Houses Built:1990
Average Heat Waves per Year:0.66

Expert Tips By

This Old House empowers homeowners with the knowledge and tools they need to tackle various projects and navigate the complexities of homeownership.

Common Types of Air Conditioners

HVAC technicians have the expertise to service most air conditioner types, but knowing more about what you have can be beneficial. Below, we'll outline each of the common AC models.

  • Central AC: These are the most common residential AC systems, offering consistent, precise temperature control. They feature a central unit that cools and purifies outside air and sends it through ducts to various rooms in your home.
  • Window ACs: Window air conditioners are a popular choice for Durham apartments, condos, and townhomes. These compact, affordable units are designed for cooling single rooms and small spaces, and they fit snugly in a window frame or dedicated wall slot. Many window-mounted AC users deploy their units without professional assistance, though technicians can still help with maintenance and repairs.
  • Portable air conditioners: As the name suggests, portable ACs don't require permanent installation or ductwork. Instead, they remove hot air through an exhaust hose connected to a window or nearby vent. They're popular for condos, apartments, or individual rooms.
  • Ductless mini-split: Ductless mini-split air conditioner systems have an exterior unit and one or more indoor units, with no ductwork required. They offer individual room temperature control, flexible installation options, and higher energy efficiency.
  • Split ACs: Split AC systems have two main elements: one indoors and one outdoors. They provide quiet operation, enhanced efficiency, ductwork options, and more cooling capability versus mini-splits.

How to Choose Your Durham AC Repair Service

While you might want to resolve your AC issue quickly, you should do your research before hiring a repair service. Take the following steps to ensure you find the top-rated company for your home.

Confirm the Company Is Properly Licensed and Insured

The North Carolina State Board of Examiners of Plumbing, Heating and Fire Sprinkler Contractors licenses, regulates, and hears complaints about AC repair companies. To apply, business owners must pass a comprehensive exam, financial audit, and background check. Crew members under the owner don't need a license.

You should also confirm a company has sufficient liability insurance coverage, even if your state doesn't require it. Choosing an insured company will protect you if accidents happen during work.

Read Customer Reviews

Check customer reviews on the Better Business Bureau (BBB) website for each company you're interested in. The BBB accredits contractors that respond to complaints effectively and honor their warranties.

It's normal for even the best AC repair providers to have both positive and negative reviews. Read each one carefully, and avoid a provider if most reviewers had subpar experiences.

Compare Estimates

Obtain at least three detailed, written estimates from different providers for the best price. A good estimate should consider additional fees such as permitting costs. You should also ask about installer guarantees, manufacturer warranties, and the emergency repair process.

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Frequently Asked Questions About AC Repair in Durham

What's the cost of an AC repair job in Durham?

Your AC repair costs will hinge on your system's make and model and the malfunctioning part. A basic repair job like sorting out a thermostat might cost $150–$250, whereas a more intricate fix like replacing the compressor will be more expensive.

See the average costs for common AC repairs below.

Common RepairAverage Cost
Clogged air filter$61–$164
Electrical circuits$200–$250
Drainage problems$100–$150
Thermostat$82–$204
Refrigerant leak$400–$1500
Frozen condenser coils$1,227–$3,681
Fan or air blower issues$150–$200
Compressor replacement$600–$1,554

Does my air conditioner need routine maintenance? If so, how often?

Homeowners should have their AC systems serviced at least once a year to ensure optimal performance. This usually involves cleaning the outdoor unit of brush and debris. Regular servicing can help to maintain the system's efficiency and prolong its lifespan.

Why is my AC running but not cooling?

If your air conditioner is running but not cooling, a contractor will usually check the condenser coil first. Normally, the outdoor unit fans draw air into the coil so the system can extract heat energy from your home. Removing the obstruction might be all that's necessary to get your AC working again.

Should my HVAC company have a private accreditation?

Private accreditations aren't always necessary, but companies that seek them are typically more trustworthy. The two largest HVAC trade bodies that issue certifications are the American Society of Heating, Refrigerating, and Air Conditioning Engineers (ASHRAE) and Air Conditioning Contractors of America (ACCA).

How quickly can an HVAC company in Durham respond to emergency repair requests?

The response time can vary by company, but HVAC companies strive to handle emergency repair requests as quickly as possible. Many companies offer same-day or next-day service for these issues. While a specific timeframe might be listed in your contract, contacting the company directly is best so you can get the most accurate information.

To share feedback or ask a question about this article, send a note to our Reviews Team at reviewsteam@thisoldhousereviews.com.

Sources

FEMA