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5 Best AC Repair Services in Durham, NC

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Written By Max Peterson|Last Updated: February 05, 2024

Find yourself in need of an AC repair in Durham? An air conditioner (AC) failure can become a nightmarish situation in the summer, especially in a community as sweltering as Durham. Whether it's simple repairs or a full replacement you need, This Old House recommends starting your AC repair company search with these highly-rated Durham providers.

Top AC Repair Companies in Durham, NC

Happy Home Services Logo

Happy Home Services

Based on 1,630 customer reviews.

Services Offered

Ac RepairDuct CleaningFurnace RepairFurnace InstallationEmergency ServicesFiltrationAc InstallationDuctlessMaintenance


  • Free quote
  • Informative resources
  • Reliable customer support
5112 Neal Rd, Durham, NC 919-263-5752 happyhomeheatingandcooling.com
CWJ Heating & Air Conditioning Logo

CWJ Heating & Air Conditioning

Based on 334 customer reviews.

Services Offered

Indoor Air QualityAc InstallationEmergency ServicesFurnace InstallationBoiler InstallationAc RepairMaintenance


  • Informative resources
  • Clear pricing policy
  • Free quote
4901 Hillsborough Rd, Durham, NC 919-296-4999 cwjheatac.net
All American Heating & Air Conditioning Logo

All American Heating & Air Conditioning

Based on 464 customer reviews.

Services Offered

Furnace InstallationEmergency ServicesInspectionAc RepairMaintenanceAc Installation


  • Reliable customer support
  • Free quote
  • Clear pricing policy
7216 Acc Blvd Suite 100, Raleigh, NC 919-782-6242 allamerican-nc.com
Heroes Heating and Cooling Logo

Heroes Heating and Cooling

Based on 297 customer reviews.

Services Offered

InspectionAc InstallationAc RepairFurnace InstallationEmergency ServicesIndoor Air QualityMaintenance


  • Free quote
  • Prompt service delivery
  • Clear pricing policy
6213 Angus Dr Unit A, Raleigh, NC 919-295-3497 heroesheatingandcooling.com

More Local Hvac Companies

Klimatology HVAC

User Reviews: 4.7/5 

186 Kitty Hawk Dr
Morrisville, NC 27560

6 & Fix HVAC & Refrigeration

User Reviews: 4.7/5 

9006 Glenwood Ave
Raleigh, NC 27617

Air Innovations Heating and Cooling, LLC.

User Reviews: 4.6/5 

450 Valleymede Dr
Durham, NC 27713

Lee Air Conditioning

User Reviews: 4.5/5 

5109 Neal Rd
Durham, NC 27705

R & C Services

User Reviews: 4.5/5 

1821 Hillandale Rd Suite 1B-142
Durham, NC 27705

All Weather Heating & Cooling

User Reviews: 4.5/5 

1412 Old Oxford Rd #500
Durham, NC 27704

Bryant-Durham Services

User Reviews: 4.4/5 

5102 Neal Rd
Durham, NC 27705

Piedmont Metro Heating & Air

User Reviews: 4.4/5 

8305 Fayetteville Rd
Durham, NC 27713

Residential Heating & Air Conditioning

User Reviews: 4.7/5 

12630 Victoria Woods Dr
Raleigh, NC 27613

To share feedback or ask a question about this article, send a note to our Reviews Team at reviewsteam@thisoldhousereviews.com.

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Facts about Durham
Average Max Temp Percentile:79.6%
August Average Max Temp:87.1°F
Climate Zone:Mixed-Humid
Average Energy Cost:$0.11/kWh
Median Year Houses Built:1990
Average Heat Waves per Year:0.66

Expert Tips By

This Old House empowers homeowners with the knowledge and tools they need to tackle various projects and navigate the complexities of homeownership.

Common Types of Air Conditioners

There are a few different types of air conditioners on the Durham market. While HVAC contractors can work with most types, knowing which one you have will simplify your company search.

  • Central AC: These are the most common home air conditioners, offering consistent, precise temperature control. They feature a central unit that cools and purifies outside air and sends it through ducts to different rooms in your home.
  • Window ACs: Window air conditioners are a popular choice for Durham townhomes, condos, and apartments. These budget-friendly, convenient units are designed for cooling small spaces and single rooms, and they fit snugly in a window frame or dedicated wall slot. Many window-mounted AC users deploy their units without professional assistance, though technicians can still help with maintenance and repairs.
  • Portable air conditioners: As the name hints, portable ACs don't require permanent installation or ductwork. Instead, they remove hot air through an exhaust hose connected to a window or nearby vent. They're popular for condos, apartments, or individual rooms.
  • Ductless mini-split: Ductless mini-splits have an exterior unit and one or more indoor units, with no ductwork required. They offer higher energy efficiency, flexible installation options, and individual room temperature control.
  • Split ACs: Split ACs have two main elements: one inside and one outside. They offer quiet operation, greater energy efficiency, ductwork options, and more cooling capability versus mini-splits.

How to Choose Your Durham AC Repair Service

You likely want a quick solution for your air conditioner's problem. However, before hiring a repair company, it's important to do careful research to ensure it's the best for your home. Here are a few essential steps to follow.

Confirm the Company Is Properly Licensed and Insured

The North Carolina State Board of Examiners of Plumbing, Heating and Fire Sprinkler Contractors licenses, regulates, and hears complaints about AC repair companies. To apply, business owners must pass a comprehensive exam, financial audit, and background check. Crew members under the owner don't need a license.

You should also verify a company has sufficient liability coverage, even if your state doesn't require it. Choosing an insured company will protect you if mishaps arise during work.

Read Customer Reviews

Read customer reviews on the Better Business Bureau (BBB) website for each company you're interested in. The BBB accredits contractors that respond to complaints professionally and honor their warranties.

It's common for even the best AC repair providers to have both positive and negative reviews. Read each one carefully, and avoid a business if most reviewers had subpar experiences.

Compare Estimates

Obtain at least three detailed, written estimates from different providers for the best value. A good estimate should consider additional fees such as permitting costs. You should also ask about manufacturer warranties, the emergency repair process, and installer guarantees.

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Frequently Asked Questions About AC Repair in Durham

What's the cost of an AC repair job in Durham?

Your AC repair costs will hinge on the type of unit you have and the malfunctioning part. A basic repair job like sorting out a thermostat might cost $150–$250, whereas a more intricate fix like swapping out the compressor will be more expensive.

See the average costs for common AC repairs below.

Common RepairAverage Cost
Clogged air filter$61–$164
Electrical circuits$200–$250
Drainage problems$100–$150
Refrigerant leak$400–$1500
Frozen condenser coils$1,227–$3,681
Fan or air blower issues$150–$200
Compressor replacement$600–$1,554

How often should Durham homeowners have their AC systems serviced?

Homeowners should have their AC systems serviced a minimum of once a year to ensure optimal performance. This usually involves cleaning the outdoor unit of brush and debris. Regular servicing can help to maintain the system's efficiency and prolong its lifespan.

Why is my AC running but not cooling?

If your air conditioner is running but not cooling, a technician will usually check the condenser coil first. Normally, the outdoor unit fans draw air into the coil so the system can extract heat energy from your home. Clearing the blockage might be all that's necessary to get your AC cooling again.

Should my HVAC company have a private accreditation?

Private accreditations aren't always necessary, but firms that seek them are typically more trustworthy. The two largest HVAC trade bodies that issue certifications are the American Society of Heating, Refrigerating, and Air Conditioning Engineers (ASHRAE) and Air Conditioning Contractors of America (ACCA).

My HVAC problem is urgent. How quickly could a company respond?

The response time can vary by company, but HVAC companies strive to handle emergency repair requests as quickly as possible. A number of companies offer same-day or next-day service for these issues. While a specific timeframe might be listed in your contract, contacting the contractor directly is best so you can get the most accurate information.

To share feedback or ask a question about this article, send a note to our Reviews Team at reviewsteam@thisoldhousereviews.com.