5 Best Flooring Companies in Concord, NC

Popular Types of Flooring

Flooring varies greatly in price and design. Here's what to know about each type.

Hardwood Flooring

Homebuyers across Concord seek out hardwood flooring for its beauty and durability. It's available in several varieties to accommodate different designs, from walnut and cherry to maple and oak. However, it's one of the most expensive flooring materials and requires significant upkeep. At a minimum, you'll need to use specialty cleaning products regularly and refinish the floor every few years. Since it's susceptible to water damage, it's also not suitable for bathrooms, basements, or laundry rooms.

Engineered Wood Flooring

Engineered wood gives you the beauty of hardwood without the strict maintenance. They use a plywood foundation with a layer of real hardwood on top – ultimately saving you money. Despite the lower retail cost, it might sound more hollow to walk on, and the thin hardwood layer can only be refinished once. That said, its lower propensity to warp could still make it an intelligent investment.

Laminate Flooring

Laminate is another more affordable flooring option, consisting of a particleboard base, wood or tile finish, and protective plastic coating. It's easy to clean, scratch-resistant, and available in countless different colors and styles. However, it's more susceptible to water damage and chipping.

Vinyl Flooring

Maintenance with vinyl floors is uncomplicated. You can purchase them in luxury vinyl tile (LVT) or luxury vinyl plank (LVP) styles, with each option equally resilient. They also come at a reasonable price point, somewhere between laminate and engineered wood.

Tile Flooring

Tile flooring is perfect for kitchens, bathrooms, and other moisture-prone areas. It offers years of life with minimal maintenance needs, and is available in many materials, patterns, and colors. However, it might not work well for bedrooms and living rooms since it's colder and less grippy to walk on. The cost differs between styles, with porcelain carrying a higher price tag than ceramic.

Stone Flooring

Granite, travertine, marble, and sandstone aren't just for the outdoors. Inside, they can give you a bold look and unparalleled water resistance. However, like hardwood, it can be expensive and difficult to clean.

Linoleum Flooring

Linoleum is made from cork and linseed oil and can last for decades if cared for properly. It’s a cost-effective option with many design possibilities. However, the softer material is easier to damage, and it's known to fade with sun exposure. It’s also not suitable for areas with excess moisture like kitchens and bathrooms.

Carpet

Carpet is the most affordable flooring option. It can make a space feel more comfortable and is great for muffling sound. You don’t have to worry about scratches or dents, and the cushioning makes it a safer choice for young children. However, the fibrous material easily holds onto moisture, odors, and stains, which isn't ideal for allergy sufferers in Concord's perennially-high pollen levels.

How to Choose a Concord Flooring Company

Choosing a flooring company is just as critical as choosing a design. To ensure you get the most value, consider each of the following criteria.

Reputation and Reviews

The most crucial thing to research about any flooring company is its reputation. Check review sites like Trustpilot, Yelp, the Better Business Bureau (BBB), and Google to see what previous clients have to say. Even the most reliable flooring installers will have both positive and negative reviews. Look for how a business deals with complaints and interacts with others. If it strives for a satisfactory resolution and acts in good faith, that's an encouraging sign. However, if it's combative or has a high negative-to-positive review ratio, it's advisable to avoid working with it.

Portfolio and References

A reputable flooring company will be excited to show you portfolios of its previous work. Closely inspect each listed project and ask questions as you have them. Portfolios might also include references from past customers. Don't hesitate to request their contact information so you can discuss their experiences and thoughts about the company.

Specialization and Services

No two companies have the same experience or product offerings. You should find one that specializes in the material or type of floor you're interested in. A contractor's service offerings can also make a difference. At the very least, you should choose a provider that will haul away your old flooring materials. However, businesses can also offer hardwood refinishing or design assistance.

Cost

Cost is key to consider, but it should be less important than quality in your selection process. We recommend getting at least three different quotes for your flooring job to compare pricing and workmanship. Many companies offer on-site and online estimates to streamline the process.

Warranties and Guarantees

Flooring services typically come with a pair of warranties. The first one, issued by the manufacturer, covers the product itself. The second covers the installation company's workmanship. While some manufacturers and contractors have lifetime warranties, most are still tied to a specific time period (often ten years.) If you'd like additional coverage, you might be able to pay extra for an extended warranty.

Estimated Timeline

You don't want your flooring project to last longer than expected. Get an estimated timeline up-front and ask about potential delays. Express your expectations clearly and secure any guarantees in writing.