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5 Best Flooring Companies in Charlotte, NC

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Written By Max Peterson|Last Updated: February 05, 2024

Installing new flooring is a substantial job, and it's easy to get lost in all the many design and material options. A local contractor in Charlotte can help you choose the right floor and install it to last. See which flooring companies in the Charlotte, NC area offer the best selection, pricing, and service.

Best for Eco-Friendly Options
4.5
  • International product catalog
  • In-home consultations
  • Highly positive reputation among customers
Most Convenient
4.5
  • Complementary in-home consultations
  • Wide variety of product choices
  • Products for every budget/style/need
Best for Hardwood
4.5
  • Hundreds of locations across U.S. and Canada
  • DIY-friendly
  • Affordable prices and special financing options

5 Best Flooring Companies in Charlotte

CLT Floors (in Matthews) Logo

CLT Floors (in Matthews)

4.7/5
Based on 39 customer reviews.

Services Offered

Hardwood FlooringFloor Cleaning

Highlights

  • Informative resources
  • Free quote
  • Clear pricing policy
1604 Stevens Ridge Rd, Matthews, NC 704-931-3493 cltfloors.com
The Hardwood Giant Logo

The Hardwood Giant

4.6/5
Based on 73 customer reviews.

Services Offered

RepairTilesStairsVinylHardwood FlooringCarpets

Highlights

  • Accessible customer support team
  • Free quote
  • Clear pricing policy
6000 Fairview Rd Suite 1200, Charlotte, NC 704-251-7279 hardwoodgiant.com
JGS General Services inc Logo

JGS General Services

4.7/5
Based on 23 customer reviews.

Services Offered

StairsHardwood FlooringRepairVinylLaminate Flooring

Highlights

  • Free quote
  • Clear pricing policy
  • Informative resources
10338 Topeka Dr, Mint Hill, NC 704-408-5299 jgsfloors.com
Carpet to Go Flooring Charlotte Logo

Carpet to Go Flooring Charlotte

4.5/5
Based on 99 customer reviews.

Services Offered

CarpetsHardwood FlooringConcreteStairsTilesLaminate FlooringVinyl

Highlights

  • Free quote
  • Clear pricing policy
  • Accessible customer support team
7135 E W.t. Harris Blvd, Charlotte, NC 704-295-0888 carpet2go.com

More Local Flooring Companies

RiteRug Flooring In-Home Shopping, Property Management, Home Builder & Commercial Divisions

User Reviews: 4.5/5 

2213 Distribution Center Dr
Charlotte, NC 28269

Hughes Floor Covering

User Reviews: 4.5/5 

4312 Monroe Rd
Charlotte, NC 28205

Atlanta Flooring Design

User Reviews: 4.3/5 

6901 Northpark Blvd #2
Charlotte, NC 28216

BR Hardwood Floors

User Reviews: 4.7/5 

10909 Wild Dove Ln
Charlotte, NC 28277

Charlotte Flooring

User Reviews: 3.9/5 

123 Freeland Ln
Charlotte, NC 28217

Liberty Flooring Solutions

User Reviews: 4.7/5 

2505 Old Monroe Rd
Matthews, NC 28105

On Point Flooring

User Reviews: 4.7/5 

7160 Weddington Rd Suite 124
Concord, NC 28027

Superior Hardwood Floors

User Reviews: 4.7/5 

933 Johnna Ln
Fort Mill, SC 29707

Carolina Quality Flooring & Cabinets

User Reviews: 4.5/5 

3358 Smith Farm Rd
Matthews, NC 28104

To share feedback or ask a question about this article, send a note to our Reviews Team at reviewsteam@thisoldhousereviews.com.

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Facts about Charlotte
Average Max Temp:69°F
Average Min Temp:52°F
Average Monthly Precipitation:3.53"
Median Home Size:2072 sqft
Homeownership Rate:56%
Most Popular Flooring Type:Hardwood

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Popular Types of Flooring

Whether you're looking for something bold and lively or elegant and subtle, there's a floor for you. Discover the most essential details about each type to guide your decision making.

Hardwood Flooring

Homebuyers across Charlotte seek out hardwood flooring for its beauty and durability. It's available in several varieties to accommodate different designs, from walnut and cherry to maple and oak. However, it's among the priciest of flooring materials and requires consistent maintenance. At a minimum, you'll need to use specialty cleaning products regularly and refinish the floor every few years. Since it's susceptible to water damage, it's also not suitable for bathrooms, basements, or laundry rooms.

Engineered Wood Flooring

Engineered wood gives you the durability and look of hardwood without the extra maintenance. Typically, it consists of a layer of real hardwood fused with a plywood substrate. Despite the lower retail cost, it might feel more hollow to walk on, and the thin hardwood layer can only be refinished a single time. That said, its lower propensity to warp could still make it a good investment.

Laminate Flooring

Laminate is another more affordable flooring option, consisting of a particleboard base, wood or tile finish, and protective plastic coating. It's scratch-resistant, easy to clean, and available in many different styles and colors. However, it's more susceptible to water damage and chipping.

Vinyl Flooring

Maintenance with vinyl floors is as simple as it gets. You can purchase them in luxury vinyl tile (LVT) or luxury vinyl plank (LVP) styles, with each option equally durable. They also come at a reasonable price point, somewhere between laminate and engineered wood.

Tile Flooring

Tile flooring is perfect for kitchens, bathrooms, and other moisture-prone areas. It offers years of life with low upkeep requirements, and is available in many materials, patterns, and colors. However, it requires intensive prep work before installation and can be cold and sleek to walk on. Pricing relies on the material you pick, with porcelain being more expensive than ceramic.

Stone Flooring

Stone floors are among the most waterproof available. You can choose from a variety of bold design options, including travertine, granite, marble, and sandstone. Despite its unique flair, it's not easy to clean, and long-term maintenance could be a bit more expensive.

Linoleum Flooring

With proper maintenance, linoleum floors can last for years. It is a cost-effective choice with numerous possibilities for adaptation. However, it can easily get dented or scratched and has been known to lose its original coloring when exposed to the sun's rays. The sun's rays also lead linoleum to fade over time, and it might not work well for damp locations.

Carpet

Of all flooring options, carpet is one of the most affordable. It lends a homey feel to a room and muffles noise effectively. Unlike hard floors, carpet removes concerns about scratches or dents, and the extra padding is much safer for young children. However, carpet requires considerable effort to keep clean, especially if you have pets. The fibrous material holds onto stains, dampness, smells, and pollen, making it less suitable for allergy sufferers.

How to Choose a Charlotte Flooring Company

Choosing the appropriate installer significantly affects your new floor's longevity. We recommend evaluating different companies using the following criteria.

Reputation and Reviews

The first thing to note is whether a company is known for good service and high-quality work. You can learn more about previous clients' experiences from review sites like Yelp, the Better Business Bureau (BBB), Trustpilot, and Google. Even the most reliable flooring installers will have both positive and negative reviews. Look for how a company deals with complaints and interacts with others. If it works toward a satisfactory resolution and acts in good faith, that's an encouraging sign. However, if it's combative or has a high negative-to-positive review ratio, it's best to avoid working with it.

Portfolio and References

A good flooring company will be excited to show you portfolios of its previous work. Closely inspect each listed project and ask questions as you have them. Portfolios might also include references from past customers. Request their contact information so you can discuss their interactions and thoughts about the company.

Specialization and Services

No two companies have the same experience or product offerings. You should find one that specializes in the material or type of floor you're interested in. A contractor's service offerings can also make a difference. At the very least, you should choose a provider that offers to haul away your old flooring materials. However, businesses can also offer hardwood refinishing or design assistance.

Cost

While cost shouldn't be the most important factor when choosing a flooring installer, it's still important to find one that honors your budget. We recommend getting quotes from at least three companies to compare rates. You can do this fully online or by requesting complimentary on-site estimates.

Warranties and Guarantees

Flooring services typically come with a pair of warranties. The first one, issued by the manufacturer, covers the product itself. The second covers the installation crew's workmanship. Depending on the installer and flooring brand you pick, warranty protection could be limited to a fixed term. In other instances, it continues for the life of the floor. Ask an installer about its warranty terms, including extensions that could give you a few more years of coverage.

Estimated Timeline

You don't want your flooring project to last longer than necessary. Request an estimated timeline up-front and ask about potential delays. Express your expectations clearly and secure any guarantees in writing.

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Frequently Asked Questions About Flooring in Charlotte

What are the best flooring installation prices?

Charlotte companies typically charge between 60 cents and $4 per square foot for a floor replacement. Your costs will vary based on the type of floor you choose and what other work is involved, such as structural preparations, removing old flooring, cleaning up, and grouting.

See our guides to how much each flooring type typically costs:

What's the most popular flooring material in Charlotte?

According to local data, the majority of Charlotte homes use more than one flooring material. However, hardwood is ultimately the most popular choice.

Do Charlotte flooring companies need to be licensed?

Before a company can install floors in North Carolina, it must apply for an Interior Construction license from the North Carolina Licensing Board for General Contractors. The state maintains a comprehensive application process for new business owners, including three exams and a background check. Applicants must also provide financial statements to show they are responsible with money.

If I'm replacing a kitchen floor, what material should I buy?

For kitchen floors, you'll want to purchase a material resistant to moisture. A few good options include tile and vinyl.

What eco-friendly flooring options are available in Charlotte?

Some Charlotte flooring companies offer eco-friendly coverings made from recycled, reclaimed and sustainably harvested materials. However, sustainability doesn't end with the products themselves. You should also ask how company practices reduce waste, such as through recycling old coverings.

To share feedback or ask a question about this article, send a note to our Reviews Team at reviewsteam@thisoldhousereviews.com.

Other Flooring Resources

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