5 Best Flooring Companies in Chapel Hill, NC

Popular Types of Flooring

Flooring varies greatly in price and design. Here's what to know about each type.

Hardwood Flooring

The appeal of hardwood floors stands the test of time. With options including maple, walnut, oak, cherry, and more, it can fit any design without sacrificing durability. However, it's among the priciest of flooring materials and requires consistent maintenance. At a minimum, you'll need to use specialty cleaning products regularly and restore its finish every few years. Since it's susceptible to water damage, it's also not suitable for basements, laundry rooms, or bathrooms.

Engineered Wood Flooring

Engineered wood gives you the aesthetic of hardwood without the strict maintenance. They use a plywood substrate with a layer of real hardwood on top – ultimately saving you money. While it's more resistant to warping versus true hardwood, it sounds more hollow to walk on and can't be refinished more than once.

Laminate Flooring

Laminate floors come in wood and tile finishes, but they all have a particle board base. A strong plastic coating gives them scratch resistance and simplifies cleaning. However, it's more susceptible to water damage and chipping.

Vinyl Flooring

Vinyl flooring has superior moisture and fading resistance and requires minimal upkeep. Popular options include luxury vinyl tile (LVT) and luxury vinyl plank (LVP), with both having equal strength and longevity depending on the model you buy. Their price point sits comfortably between wood and laminate.

Tile Flooring

Tile flooring is another timeless-looking, robust option. Like vinyl, it requires minimal maintenance and is simple to clean. As such, it's an excellent choice for moisture-prone spaces like bathrooms and kitchens. However, it might not work well for living rooms and bedrooms since it's cooler and less grippy to walk on. Pricing varies between styles, with porcelain carrying a higher price tag than ceramic.

Stone Flooring

Granite, sandstone, travertine, and marble aren't just for the outdoors. Inside, they can give you a bold look and unparalleled water resistance. Despite its unique flair, it's not easy to clean, and long-term maintenance could be a bit more expensive.

Linoleum Flooring

Linoleum is made from cork and linseed oil and can endure for decades if maintained properly. It’s an economical option with many design possibilities. However, the softer material is easier to damage, and it's known to fade with sunlight exposure. It’s also not suitable for moisture-prone spaces like kitchens and bathrooms.

Carpet

Carpet is the most affordable flooring option. It can make a space feel more cozy and is great for muffling sound. You don’t have to worry about scratches or dents, and the cushioning makes it a safer choice for babies and toddlers. However, the fibrous material easily retains odors, moisture, and stains, which isn't ideal for allergy sufferers in Chapel Hill's perennially-high pollen levels.

How to Choose a Chapel Hill Flooring Company

Choosing a flooring company is just as critical as choosing a design. To ensure you get the most value, consider each of the following criteria.

Reputation and Reviews

The most crucial thing to research about any flooring company is its reputation. You can learn more about previous clients' experiences from review sites like Trustpilot, Google, Yelp, and the Better Business Bureau (BBB). Every flooring provider will have a mix of positive and negative feedback online. If a company resolves complaints in a constructive and satisfactory way, it's generally a good sign. However, if you find more outright complaints than compliments, it's better to steer clear.

Portfolio and References

Most floor installers keep portfolios of their proudest projects. We recommend requesting a copy so you can study the crew's craftsmanship. Portfolios might also include references from past customers. Don't hesitate to request their contact information so you can discuss their interactions and thoughts about the company.

Specialization and Services

No two companies have the same experience or product offerings. You should find one that specializes in the material or type of floor you're interested in. Equally important is an installer's service offerings. At the very least, it should offer cleanup and haul-away for your old flooring materials. However, if you're feeling lost in all the color, material, and style choices, you can also look for installers with design teams.

Cost

Cost is important to consider, but it should be less important than quality in your selection process. We recommend getting multiple different quotes for your flooring job to compare pricing and workmanship. Many companies offer on-site and online estimates to simplify the process.

Warranties and Guarantees

You should look for two different warranties in your company search. A manufacturer's warranty protects you in case of a product defect, while an installer's warranty covers workmanship. While some manufacturers and contractors have lifetime warranties, most are still restricted to a specific time period (often ten years.) If you'd like additional coverage, you might be able to pay extra for an extended warranty.

Estimated Timeline

You don't want your flooring project to last longer than necessary. Get an estimated timeline up-front and ask about potential delays. Communicate your expectations clearly and secure any guarantees in writing.