5 Best Flooring Companies in Burlington, NC

Popular Types of Flooring

Whether you're looking for something bold and lively or subtle and elegant, there's a floor for you. Discover the most essential details about each type to guide your decision making.

Hardwood Flooring

The appeal of hardwood floors stands the test of time. With options including oak, maple, cherry, walnut, and more, it can fit any design without sacrificing durability. However, it's one of the most expensive flooring materials and requires significant upkeep. At a minimum, you'll need to use specialty cleaning products regularly and restore its finish every few years. Since it's susceptible to water damage, it's also not suitable for basements, bathrooms, or laundry rooms.

Engineered Wood Flooring

Engineered wood gives you the aesthetic of hardwood without the demand for regular maintenance. They use a plywood base with a layer of real hardwood on top – ultimately cutting your costs. Despite the lower retail cost, it might feel more hollow to walk on, and the thin hardwood layer can only be refinished one time. That said, its lower propensity to warp could still make it a sound investment.

Laminate Flooring

Laminate floors come in wood and tile finishes, but they all have a particle board base. A strong plastic coating gives them scratch resistance and simplifies cleaning. However, it's more susceptible to water damage and chipping.

Vinyl Flooring

Maintenance with vinyl floors is a breeze. You can purchase them in luxury vinyl tile (LVT) or luxury vinyl plank (LVP) styles, with each option equally strong. They also come at a reasonable price point, somewhere between laminate and engineered wood.

Tile Flooring

Tile flooring is another classy design that can last for years. Like vinyl, it requires minimal maintenance and is simple to clean. As such, it's perfect for moisture-prone spaces like kitchens and bathrooms. However, it requires intensive prep work before installation and can be cool and sleek to walk on. Pricing relies on the material you choose, with porcelain being more expensive than ceramic.

Stone Flooring

Stone floors are among the most waterproof available. You can choose from a variety of bold design options, including travertine, sandstone, granite, and marble. However, like hardwood, it can be expensive and difficult to clean.

Linoleum Flooring

With attentive maintenance, linoleum floors can last for decades. It is a cost-effective choice with numerous methods for adaptation. However, it can readily become damaged and has been known to fade when exposed to sunlight. The sun's rays also lead linoleum to fade over time, and it might not work well for damp locations.

Carpet

Of all flooring options, carpet is one of the most affordable. It lends a comfortable feel to a room and absorbs noise effectively. Unlike hard floors, carpet gets rid of concerns about scratches or dents, and the extra padding is much safer for young children. However, carpet requires a good amount of effort to keep clean, especially if you have pets. The fibrous material holds onto stains, dampness, smells, and pollen, making it less suitable for allergy sufferers.

How to Choose a Burlington Flooring Company

Choosing a floor covering provider is just as critical as choosing a design. To ensure you get the most value, consider each of the following criteria.

Reputation and Reviews

The most crucial thing to research about any flooring company is its reputation. Check review sites like Google, Trustpilot, Yelp, and the Better Business Bureau (BBB) to see what previous clients have to say. Even the most reliable flooring installers will have both positive and negative reviews. Look for how a company handles complaints and interacts with others. If it strives for a satisfactory resolution and acts in good faith, that's a good sign. However, if it's argumentative or has a high negative-to-positive review ratio, it's advisable to avoid working with it.

Portfolio and References

Most floor installers keep portfolios of their previous work. We recommend requesting a copy so you can look over the crew's handiwork. It's also customary to ask for references from previous customers. Once you have their contact information, reach out to ask about their experiences.

Specialization and Services

No two companies have the same experience or product offerings. You should find one that specializes in the material or type of floor you're interested in. A company's service offerings can also make a difference. At the very least, you should choose a provider that will dispose of your old flooring materials. However, businesses can also offer refinishing services or design advisory.

Cost

While cost shouldn't be the most important factor when choosing a flooring installer, it's still important to find one that honors your budget. We recommend getting quotes from at least three companies to compare prices. You can do this fully online or by requesting free in-home estimates.

Warranties and Guarantees

Flooring services typically come with a pair of warranties. The first one, issued by the manufacturer, covers the product itself. The second covers the installers' workmanship. While a few manufacturers and contractors have lifetime warranties, most are still restricted to a specific time period (often ten years.) If you'd like additional coverage, you might be able to pay extra for an extended warranty.

Estimated Timeline

Time management is key to a successful flooring job. Before you agree to work with a company, request an estimated timeline and inquire about what delays could impact the project. If a company commits to finishing the job by a certain deadline, get that guarantee in writing and communicate your expectations clearly as the work progresses.