5 Best Flooring Companies in Springfield, MA

Popular Types of Flooring

Flooring varies greatly in price and design. Here's what to know about each type.

Hardwood Flooring

Homebuyers across Springfield seek out hardwood flooring for its beauty and durability. It's available in several varieties to accommodate different designs, from cherry and walnut to oak and maple. However, it's among the priciest of flooring materials and requires significant upkeep. At a minimum, you'll need to use specialty cleaning products regularly and refinish the floor every few years. Since it's susceptible to water damage, it's also not suitable for bathrooms, laundry rooms, or basements.

Engineered Wood Flooring

Engineered wood gives you the charm of hardwood without the demand for regular maintenance. They use a plywood substrate with a layer of real hardwood on top – ultimately saving you money. While it's more resistant to warping versus true hardwood, it sounds more hollow to walk on and can't be refinished more than once.

Laminate Flooring

Laminate floors come in wood and tile finishes, but they all have a particle board base. A strong plastic coating gives them defense against scratches and simplifies cleaning. However, it chips easily and is susceptible to moisture damage.

Vinyl Flooring

Vinyl flooring has excellent water and fading resistance and is easy to maintain. Popular options include luxury vinyl plank (LVP) and luxury vinyl tile (LVT), with both having equal durability and longevity depending on the model you buy. Their price point sits comfortably between wood and laminate.

Tile Flooring

Tile flooring is another classy design that can last for years. Like vinyl, it requires minimal maintenance and is easy to clean. As such, it's perfect for areas prone to moisture like bathrooms and kitchens. However, it requires intensive prep work before installation and can be cool and smooth to walk on. Pricing depends on the material you choose, with porcelain being more expensive than ceramic.

Stone Flooring

Granite, sandstone, travertine, and marble aren't just for the outdoors. Inside, they can give you a bold look and unparalleled water resistance. Despite its unique flair, it's not easy to clean, and long-term maintenance could be a bit more expensive.

Linoleum Flooring

With attentive maintenance, linoleum floors can endure for years. It is an affordable choice with various possibilities for personalization. However, it can readily get dented or scratched and has been known to lose its original coloring when exposed to sunlight. Direct sunlight also leads linoleum to fade over time, and it might not work well for damp locations.

Carpet

Of all flooring options, carpet is one of the most affordable. It lends a comfortable feel to a room and muffles noise effectively. Unlike hard floors, carpet gets rid of concerns about scratches or dents, and the extra padding is much safer for young children. However, carpet requires time and effort to keep clean, especially if you have pets. The fibrous material retains stains, dampness, smells, and allergens.

How to Choose a Springfield Flooring Company

Choosing a flooring company is just as influential as choosing a design. To ensure you get the most value, consider each of the following criteria.

Reputation and Reviews

The first thing to note is whether a company is known for good service and high-quality work. You can learn more about previous clients' experiences from review sites like Trustpilot, the Better Business Bureau (BBB), Google, and Yelp. Every flooring contractor will have a mix of positive and negative feedback online. If a company handles negative feedback in an amicable and satisfactory way, it's generally a good sign. However, if you find more negative reviews than positive ones, it's better to steer clear.

Portfolio and References

A good flooring company will be eager to show you portfolios of its previous work. Take a good look at each listed project and ask questions as you have them. Portfolios might also include references from past customers. Request their contact information so you can discuss their experiences and thoughts about the company.

Specialization and Services

No two companies have the same experience or product offerings. You should find one that specializes in the material or type of floor you're interested in. Equally important is a provider's service offerings. At the very least, it should offer cleanup and haul-away for your old flooring materials. However, if you're feeling lost in all the color, material, and style choices, you can also look for companies with design teams.

Cost

Cost is vital to consider, but it should be less important than quality in your decision-making process. We recommend getting at least three different quotes for your flooring job to compare pricing and workmanship. Many companies offer on-site and online estimates to ease the process.

Warranties and Guarantees

Flooring services typically come with a pair of warranties. The first one, issued by the manufacturer, covers the materials. The other covers the installation crew's workmanship. Depending on the installer and flooring brand you choose, warranty protection could be limited to a fixed term. In other instances, it lasts for the life of the floor. Ask an installer about its warranty terms, including extensions that could give you additional coverage.

Estimated Timeline

You don't want your flooring project to last longer than necessary. Get an estimated timeline up-front and ask about potential delays. Express your expectations clearly and secure any guarantees in writing.