5 Best AC Repair Services in Shrewsbury, MA

Common Types of Air Conditioners

There are a few different varieties of air conditioner units on the Shrewsbury market. While HVAC contractors can work with most types, knowing which one you have will ease your company search.

• Portable air conditioners: As the name implies, portable air conditioner systems don't require permanent installation or ductwork. Instead, they remove hot air through an exhaust hose connected to a window or nearby vent. They're a common choice for apartments, condos, or individual rooms.
• Ductless mini-split: Ductless mini-split air conditioners have an exterior unit and multiple interior units, with no ductwork required. They offer flexible installation options, individual room temperature control, and higher energy efficiency.
• Window-mounted ACs: Window air conditioners are a popular choice for Shrewsbury townhomes, condos, and apartments. These budget-friendly, convenient units are designed for cooling single rooms and small spaces, and they fit snugly in a window frame or dedicated wall slot. Many window-mounted air conditioner users deploy their units without professional assistance, though technicians can still help with maintenance and repairs.
• Central AC: These are the most common residential AC systems, offering precise, consistent temperature control. They feature a central unit that cools air from outside, purifies it, and sends it through ducts to different rooms in your home.
• Split ACs: Split AC systems have two main elements: one inside and one outside. They provide silent operation, enhanced efficiency, ductwork options, and more cooling capability versus mini-splits.

How to Choose Your Shrewsbury AC Repair Service

You likely want a swift resolution for your air conditioner's problem. However, before hiring a repair company, it's important to do careful research to ensure it's the best for your home. Here are a few essential steps to follow.

Confirm the Company Is Properly Licensed and Insured

The Massachusetts Office of Public Safety and Inspections issues Refrigeration Technician licenses to crew members and Refrigeration Contractor licenses to business owners. Each crew member must meet specific hour requirements for training and practical experience. They must also carry a high school diploma/GED and Universal CFC certification to apply.

Many states and cities also require companies to carry liability insurance. Even if your community doesn't require it, we still recommend choosing an insured company. This will protect you if an accident happens or something gets damaged.

Read Customer Reviews

Read customer reviews on the Better Business Bureau (BBB) website for each company you're interested in. The BBB accredits contractors that respond to complaints effectively and honor their warranties.

It's common for even the best AC repair companies to have both positive and negative reviews. Read each one carefully, and avoid a business if most reviewers had subpar experiences.

Compare Estimates

Obtain at least three detailed, written estimates from different providers for the best deal. A good estimate should factor in additional fees such as permitting costs. You should also ask about manufacturer warranties, the emergency repair process, and installer guarantees.