How To Choose a Pest Control Company
When hiring a pest control company, there are a number of factors that you can consider to make sure you choose the right one for you. Important decision-making factors can include the company's qualifications, its treatment methods, experience and reviews, and of course the cost of services.
Below, we explore the details of each of these factors.
Does the company have a valid license and permits to perform pest control?
The United States Environmental Protection Agency (EPA) has set minimum standards of competency for pesticide applicators, but licensure is regulated at the state level. All pesticide applicators and supervisors in Massachusetts need to be licensed through the proper state regulatory agencies.
Is the company a member of any professional organizations?
Obtaining additional optional certifications can help prove that a pest control company is reputable. One of these is the GreenPro Service Certification. To earn this certification, a company must show that its methods are more eco-friendly and that its employee training is up to date. Other certifications can be earned through trade organizations like QualityPro.
Pest control companies can also belong to various professional organizations. Pest control companies can obtain membership in both state-level organizations and national organizations such as the National Pest Management Association (NPMA). While not mandatory, membership in these organizations helps prove a company's reputability and gives it access to education, resources, and a network of professionals with whom to compare best practices.
Professional Experience and Specialties
A pest control company's website can tell you how many years it has been in business and what type of pests it specializes in exterminating. Local reviews can also offer some insight into a company's experience dealing with a certain type of pest. If you can't find this information online, you can try calling the company directly.
Reviews and Recommendations
You can browse reviews and recommendations on local review sites or social media, view a company's Better Business Bureau (BBB) rating, or check its licensure status through the Massachusetts licensing board.
Cost of Services and Guarantees
Things like your location, the size of your house, the type of pest being treated, and other factors can all influence the price of pest control.
You can look into whether a company offers free on-site estimates (to determine if it fits in your budget) and what kind of guarantees it provides. Often, a company will guarantee that if it does not solve your pest problem, it will keep coming back until it does.
Safety and Treatment Methods
When it comes to choosing a pest control provider, you want to choose a company that will keep you, your family, and your pets safe. You may also prefer an eco-friendly provider.
Safety
Your pest control expert should be able to explain the safety precautions of any and all pesticides that they're going to use. They should be able to answer questions about whether the pesticides are low toxicity or non-toxic, and if not what safety precautions they plan to use to protect you, your family, and your pets. All pesticides that pose more than a minimum risk need to be registered with the EPA.
Treatment Methods
Many companies have started making the switch to using more natural and eco-friendly treatment methods before (or instead of) harsh chemical pesticides. Some employ a program called Integrated Pest Management (IPM). The steps of IPM are as follows:
- Figure out what pests are causing the problem and determine if immediate action is needed.
- Determine the best and safest course of action.
- Use a combination of mechanical, physical, biological, and cultural controls to manage the pest problem.
- Employ chemical controls only when required, and always with other solutions for effective long-term pest management.
- Evaluate outcomes and continue with additional pest control as needed.