How To Choose a Pest Control Company
When choosing a pest control company, there are a number of factors that you can consider to make sure that you're choosing the best one for you. You might take into consideration a company's qualifications and treatment methods as well as its customer reviews and years of experience. And of course, there's the cost of services to consider.
Below, we discuss each of these factors in more detail.
Does the company have a valid license and permits to perform pest control?
All pesticide applicators, as well as those that supervise them, must be licensed via the appropriate Massachusetts regulatory agencies. The United States Environmental Protection Agency (EPA) has established minimum standards of competency, but providing, maintaining, and revoking licensing is handled at the state level.
Is the company a member of any professional organizations?
Pest control companies have the option to obtain certifications from trade organizations like QualityPro. These are not required, but can help you assess the quality of a company's products. For example, the GreenPro Service Certification is given to companies that use comprehensive and effective pest control methods that are safer for people and the environment.
There are certain professional organizations in which pest control companies can hold membership. Companies can obtain membership in the National Pest Management Association (NPMA), or state-level organizations. Membership in the NPMA provides companies with access to resources, education, and a network of other pest control companies. While not required, membership in professional organizations helps demonstrate a company's reputability.
Professional Experience and Specialties
You can gain some insight into a pest company's level of pest management experience by looking into how long it has been in business. Local reviews and the company's own website can also inform you whether a company has the experience needed to deal with the specific species of pests invading your home. You can always reach out to a representative directly to learn this information if you can't find it online.
Reviews and Recommendations
You can look at a company's rating and reviews on the Better Business Bureau (BBB), check out local review sites and social media to find out what other people are saying, or verify its license standing via the Massachusetts licensing board.
Cost of Services and Guarantees
Things like the size of your house, your location, the type of pest being treated, and other factors can all influence the cost of pest control.
You can look into whether a company provides free on-site estimates (to determine if it fits in your budget), as well as what type of guarantees it offers. Often, a company will guarantee that if it does not eliminate your pest problem, it will keep coming back until it does.
Safety and Treatment Methods
Your choice of pest control provider might be influenced by how environmentally friendly a provider's pest control servicesare, as well as how safe its methods are around your family and pets.
Safety
You can ask your pest control technician if they plan to use low toxicity or non-toxic pesticides—if not, ask about what precautionary measures will be in place. Any pesticide that presents above a minimum risk needs to be registered with the EPA. Your pest control company should be able to provide information about all of the pesticides that will be used in your home, in addition to how safe they are around people and pets.
Treatment Methods
You can ask if your pest control expert will begin with more eco-friendly and lower-toxicity options before trying harsher chemicals.
Many companies have begun to use Integrated Pest Management (IPM) to eliminate pests while reducing personal and environmental risks. The steps of IPM are as follows:
- Figure out what pests are causing the problem and determine if immediate action is required.
- Determine the best and safest course of action.
- Manage the pest problem using a combination of physical, biological, mechanical, and cultural controls.
- Employ chemical controls only when absolutely necessary, and always in combination with other controls for effective long-term pest management.
- Evaluate outcomes and provide additional pest control as needed.