5 Best Flooring Companies in Marlborough, MA

Popular Types of Flooring

Whether you're looking for something subtle and elegant or lively and bold, there's a floor for you. Discover the most essential details about each type to guide your decision making.

Hardwood Flooring

Homebuyers across Marlborough seek out hardwood flooring for its beauty and durability. It's available in several varieties to accommodate different designs, from maple and oak to cherry and walnut. Despite its charm, hardwood comes with a higher price tag. You also need to follow a consistent refinishing schedule every few years, filling in the gaps with specialty wood cleaners. The more time you invest in maintenance, the longer your floors will last.

Engineered Wood Flooring

Engineered wood offers you the durability and look of hardwood without the extra maintenance. Typically, it consists of a layer of real hardwood attached to a plywood substrate. Despite the lower retail cost, it might feel more hollow to walk on, and the slender hardwood layer can only be refinished a single time. That said, its lower propensity to warp could still make it an intelligent investment.

Laminate Flooring

Laminate floors come in wood and tile finishes, but they all have a particle board base. A strong plastic coating gives them resilience against scratches and simplifies cleaning. However, it chips easily and is susceptible to moisture damage.

Vinyl Flooring

Vinyl flooring has excellent water and fading resistance and requires minimal upkeep. Popular options include luxury vinyl tile (LVT) and luxury vinyl plank (LVP), with both having equal strength and longevity depending on the model you buy. Their price point sits comfortably between wood and laminate.

Tile Flooring

Tile flooring is another classy design that can endure for years. Like vinyl, it requires minimal maintenance and is easy to clean. As such, it's an excellent choice for moisture-prone spaces like bathrooms and kitchens. However, it might not work well for living rooms and bedrooms since it's colder and more slippery to walk on. Pricing varies between styles, with ceramic less expensive than porcelain.

Stone Flooring

Stone floors are among the most waterproof available. You can choose from a variety of bold design options, including travertine, marble, granite, and sandstone. Despite its unique flair, it's not easy to clean, and long-term maintenance could be a bit more expensive.

Linoleum Flooring

Linoleum is made from cork and linseed oil and can endure for many years if maintained properly. It’s an economical option with many design possibilities. However, the softer material is easier to dent or scratch, and it's known to discolor with sunlight exposure. It’s also not suitable for areas with excess moisture like kitchens and bathrooms.

Carpet

Of all flooring options, carpet is one of the most affordable. It lends a comfortable feel to a room and absorbs noise effectively. Unlike hard floors, carpet eliminates concerns about scratches or dents, and the extra padding is much safer for young children. However, carpet requires a good amount of effort to keep clean, especially if you have pets. The fibrous material grips stains, dampness, smells, and allergens.

How to Choose a Marlborough Flooring Company

Choosing the right installer will impact your new floor's longevity. We recommend evaluating different companies using the following criteria.

Reputation and Reviews

The first thing to note is whether a company is known for good service and high-quality work. Check review sites like Google, the Better Business Bureau (BBB), Yelp, and Trustpilot to see what previous clients have to say. Even the best flooring installers will have both positive and negative reviews. Look for how a provider responds to complaints and interacts with others. If it works toward a satisfactory resolution and acts in good faith, that's an encouraging sign. However, if it's combative or has a high negative-to-positive review ratio, it's advisable to avoid working with it.

Portfolio and References

A good flooring company will be happy to show you portfolios of its previous work. Closely inspect each listed project and ask questions as you have them. Portfolios might also include references from past customers. Don't hesitate to request their contact information so you can discuss their experiences and thoughts about the company.

Specialization and Services

Look for a company that specializes in the type of flooring you're interested in. For example, a crew might be experienced with carpet but not tile. Equally important is an installer's service offerings. At the very least, it should offer cleanup and haul-away for your old flooring materials. However, if you're feeling lost in all the style, color, and material choices, you can also look for contractors with design teams.

Cost

While cost shouldn't be the most important factor when choosing a flooring provider, it's still important to find one that honors your budget. We recommend getting quotes from at least three companies to compare labor costs. You can do this fully online or by requesting complimentary on-site estimates.

Warranties and Guarantees

Flooring services typically come with a pair of warranties. The first one, issued by the manufacturer, covers the product itself. The second covers the installation crew's workmanship. Depending on the installer and flooring brand you select, warranty coverage could be limited to a fixed term. Other times, it continues for the life of the floor. Ask an installer about its warranty terms, including extensions that could give you additional coverage.

Estimated Timeline

You don't want your flooring work to last longer than expected. Request an estimated timeline up-front and ask about potential delays. Express your expectations clearly and secure any guarantees in writing.