How To Choose a Pest Control Company
The most important step in the pest control process is hiring the right company for you. You might take into consideration a company's qualifications and treatment methods in addition to its years of experience and customer reviews. And of course, there's the cost of services to consider.
Below, we dive into detail on each of these factors.
Does the company have a valid license and permits to perform pest control?
The United States Environmental Protection Agency (EPA) has set minimum standards of competency for pesticide applicators, but licensing is taken care of at the state level. All pesticide applicators and supervisors in Massachusetts need to be licensed through the proper state regulatory agencies.
Is the company a member of any professional organizations?
Pest control companies can also obtain optional certifications such as the GreenPro Service Certification. This certification is given once a company has shown its methods to be more environmentally friendly and demonstrated that it also holds itself up to certain other standards, such as up-to-date employee training. A company can also earn other certifications from QualityPro or similar trade organizations to further support its practices and methods.
Pest control companies can also become members of professional organizations. Companies can belong to the National Pest Management Association (NPMA), or state-level organizations. NPMA membership gives companies access to education, resources, and a network of other pest professionals. While not mandatory, membership in professional organizations helps demonstrate a company's reputability.
Professional Experience and Specialties
Looking at how long a company has been in business can help determine how much experience it has handling various pests. You can also look at its website or peruse customer reviews to decide whether it has the right kind of experience handling the species of pests you are looking to get rid of. If this information can't be found online, calling the company directly is a good way to learn more.
Reviews and Recommendations
You can check a company's Better Business Bureau (BBB) rating, explore reviews on social media or local review sites, or check the standing of its license via the Massachusetts licensing board.
Cost of Services and Guarantees
Things like the size of your house, the type of pest being treated, your location, and other factors can all influence the price of pest control.
You can find out whether a company provides free on-site estimates (to determine if it fits in your budget) and what kind of guarantees it offers. Often, a company will provide a guarantee that if it does not solve your pest problem, it will continue treatment until it does.
Safety and Treatment Methods
Keeping yourself, your family and your pets safe is an important concern when selecting a pest control provider. You might also prefer a provider that offers eco-friendly solutions.
Safety
Your pest control provider should be able to explain the safety precautions of any pesticides they plan to use. They should be able to explain whether the pesticides are low toxicity or non-toxic; if they are not, they should explain what safety precautions will be used to protect your family, your pets, and you. Pesticides that pose above a minimum risk should be registered with the EPA.
Treatment Methods
Many companies are using options for more environmentally friendly treatment methods before employing harsh pesticides.
One popular way of making pest control safer and greener is Integrated Pest Management (IPM). The steps of IPM are as follows:
- Identify the source of the pest problem and assess whether immediate action is needed.
- Determine the best and safest course of action.
- Manage the pest problem using a combination of mechanical, cultural, biological, and physical controls.
- Employ chemical controls only if needed, and always along with other controls for effective long-term pest management.
- Evaluate outcomes and continue with additional pest control as needed.