How To Choose a Pest Control Company
The most important step is hiring the right pest control company for the job. Along with a company's qualifications and treatment methods, you might also consider how long it has been in business and what the reviews are like. Last but not least, you'll likely want to look at the cost of services.
Below, we explore the details of each of these factors.
Does the company have a valid license and permits to perform pest control?
All pesticide applicators (and those who supervise them) need to be certified at the state level. The United States Environmental Protection Agency (EPA) has established minimum standards of competency, but all pesticide applicators working in the state of Massachusetts must be licensed via the necessary state regulatory agencies.
Is the company a member of any professional organizations?
An optional certification that could be worth looking for is the GreenPro Service Certification. In order to obtain this certification, a pest control company must both show that its practices are more eco-friendly and uphold certain training standards for its technicians. Companies can also earn other certifications from QualityPro or similar trade organizations to further back up their work.
Pest control companies can also belong to certain professional organizations. A pest control company can join state-level organizations in addition to national organizations like the National Pest Management Association (NPMA). While not mandatory, membership in these organizations helps prove a company's reputability and gives it access to education, resources, and a network of other professionals with whom to compare best practices.
Professional Experience and Specialties
A pest control company's website can tell you how long it has been in operation and what kind of pests it specializes in eliminating. Local reviews can also provide some insight into a company's experience dealing with a certain type of pest. If you can't find this information online, you can try contacting the company directly.
Reviews and Recommendations
You can look up a company's reviews and rating on the Better Business Bureau (BBB), read local review sites and social media to find out what other people are saying, or verify its license standing through the Massachusetts licensing board.
Cost of Services and Guarantees
The cost of pest control can vary based on things like the type of pest being treated, the size of your house, your location, and other factors.
When considering the cost of services, you should verify whether a company provides free on-site estimates as part of its process. This can inform you whether the company fits into your budget. Also take into account what guarantees a company offers: If the problem is not resolved, or returns, does the company promise to offer additional treatment until the problem is resolved satisfactorily?
Safety and Treatment Methods
Keeping yourself, your family and your pets safe is an important concern when selecting a pest control provider. You may also prefer a provider that uses eco-friendly treatment methods.
Safety
You should ask your pest control provider if they plan to use low toxicity or non-toxic pesticides, and if not, what precautionary measures they plan to take. Any pesticides that are not minimum-risk chemicals should be registered with the EPA. Your pest technician will be able to provide information about all chemicals that they are going to use.
Treatment Methods
Many companies are now exploring greener and cleaner pest management that can be implemented before (or in place of) chemical pesticides. Many follow the practice of Integrated Pest Management (IPM), which goes as follows:
- Identify the source of the pest problem and assess whether immediate action is needed.
- Determine the best and safest course of action.
- Use a combination of physical, cultural, biological, and mechanical controls to manage the pest problem.
- Use chemical controls only if needed, and always along with other techniques for effective long-term pest management.
- Evaluate outcomes and continue with additional pest control as needed.