5 Best Flooring Companies in Cambridge, MA

Popular Types of Flooring

There's a flooring material for every design preference and price point. In this section, we'll break down the most common types.

Hardwood Flooring

Homebuyers across Cambridge seek out hardwood flooring for its beauty and durability. It's available in several varieties to accommodate different designs, from cherry and walnut to oak and maple. Despite its allure, hardwood comes with a higher price tag. You also need to stick to a consistent refinishing schedule every few years, filling in the gaps with specialty wood cleaners. The more time you invest in maintenance, the longer your floors will last.

Engineered Wood Flooring

Engineered wood gives you the beauty of hardwood without the extra maintenance. They use a plywood foundation with a layer of real hardwood on top – ultimately cutting your costs. Despite the lower retail cost, it might sound more hollow to walk on, and the thin hardwood layer can only be refinished one time. That said, its lower propensity to warp could still make it an intelligent investment.

Laminate Flooring

Laminate is another more affordable flooring option, consisting of a particleboard base, wood or tile finish, and protective plastic coating. It's easy to clean, scratch-resistant, and available in countless different styles and colors. However, it chips easily and is susceptible to moisture damage.

Vinyl Flooring

Vinyl flooring has superior moisture and fading resistance and is easy to maintain. Popular options include luxury vinyl tile (LVT) and luxury vinyl plank (LVP), with both having equal durability and longevity depending on the model you buy. Their price point sits comfortably between wood and laminate.

Tile Flooring

Tile flooring is another timeless-looking, robust option. Like vinyl, it requires minimal maintenance and is easy to clean. As such, it's an ideal choice for areas prone to moisture like kitchens and bathrooms. However, it might not work well for living rooms and bedrooms since it's cooler and less grippy to walk on. Pricing varies between styles, with ceramic less expensive than porcelain.

Stone Flooring

Granite, marble, travertine, and sandstone aren't just for the outdoors. Inside, they can give you a bold look and unparalleled water resistance. Despite its unique flair, it's not easy to clean, and long-term maintenance could be a bit more expensive.

Linoleum Flooring

With attentive maintenance, linoleum floors can persist for years. It is an affordable choice with many alternatives for customization. However, it can easily become damaged and has been known to lose its original coloring when exposed to direct sunlight. Direct sunlight also leads linoleum to lose color over time, and it might not work well for moisture-prone spaces.

Carpet

Carpet is the most affordable flooring option. It can make a space feel more cozy and is great for muffling sound. You don’t have to fret about scratches or dents, and the cushioning makes it a safer choice for kids. However, the fibrous material easily holds onto moisture, odors, and stains, which isn't ideal for pet owners or allergy sufferers.

How to Choose a Cambridge Flooring Company

Choosing the right installer significantly affects your new floor's quality. We recommend assessing different companies using the following criteria.

Reputation and Reviews

The most crucial thing to research about any flooring company is its reputation. Check review sites like the Better Business Bureau (BBB), Yelp, Google, and Trustpilot to see what previous clients have to say. Even the best flooring installers will have both positive and negative reviews. Look for how a company deals with complaints and interacts with others. If it works toward a satisfactory resolution and acts in good faith, that's an encouraging sign. However, if it's argumentative or has a high negative-to-positive review ratio, it's best to avoid working with it.

Portfolio and References

Most flooring contractors keep portfolios of their past projects. We recommend requesting a copy so you can look over the crew's craftsmanship. It's also customary to ask for references from former customers. Once you have their contact information, get in touch and ask about their experiences.

Specialization and Services

No two companies have the same experience or product offerings. You should find one that specializes in the material or type of floor you're interested in. An installer's service offerings can also make a difference. At the very least, you should choose a provider that offers to dispose of your old flooring materials. However, providers can also offer refinishing services or design advisory.

Cost

While price shouldn't be the most important factor when choosing a flooring company, it's still important to find one that matches your budget. We recommend getting quotes from multiple companies to compare labor costs. You can do this fully online or by requesting free in-home estimates.

Warranties and Guarantees

You should look for two different warranties in your company search. A manufacturer's warranty protects you in case of a product defect, while an installer's warranty covers workmanship. Depending on the installer and flooring brand you pick, warranty protection could be limited to a fixed term. Other times, it continues for the life of the floor. Ask an installer about its warranty terms, including extensions that could give you longer coverage.

Estimated Timeline

Time management is critical for a successful flooring job. Before you agree to work with a company, ask for an estimated timeline and inquire about what issues could impact the project. If a company promises to finish the job by a certain deadline, get that guarantee in writing and convey your expectations clearly as the work progresses.