How To Choose a Pest Control Company
When picking a pest control company, you want to make sure that you find the right one for you. In addition to a company's qualifications and treatment methods, you may also look into how long it has been in business and what the reviews look like. Finally, you'll likely want to look at the cost of services.
Below, we discuss each of these factors in more detail.
Does the company have a valid license and permits to perform pest control?
The United States Environmental Protection Agency (EPA) has set minimum competency standards for pesticide applicators, but licensing is taken care of at the state level. All pesticide applicators and supervisors in Massachusetts must be licensed through the proper state regulatory agencies.
Is the company a member of any professional organizations?
One certification that pest control companies can earn is the GreenPro Service Certification, which requires that a company show that its practices are more environmentally friendly and that its employees receive up-to-date training. QualityPro and similar trade organizations also offer other certifications. While not required, these can help show that a company is reputable.
Pest control professionals can also hold membership in professional organizations. Companies can be members of the National Pest Management Association (NPMA), or state-level organizations. NPMA membership provides companies with access to resources, education, and a network of other pest professionals. While not mandatory, membership in professional organizations helps back up a company's reputability.
Professional Experience and Specialties
Looking at how long a pest control company has been in business can help determine how much experience it has dealing with pests in your area. You can also explore its website or read customer reviews to determine whether it has adequate experience with the type of pests you are dealing with. If you cannot find this information online, contacting a representative directly is a good way to learn more.
Reviews and Recommendations
You can view a company's rating and reviews on the Better Business Bureau (BBB), explore local review sites and social media to hear what homeowners near you think, or verify its license standing via the Massachusetts licensing board.
Cost of Services and Guarantees
It's important to think about cost when hiring a pest control company. Cost can be affected by the size of your house, your location, the type of pest being treated, and other factors.
Many companies offer free on-site estimates at the beginning of their process, to help you determine whether it fits into your budget. You can also ask whether if your company has a satisfaction guarantee, meaning that if your pest problem is not solved by the initial treatment, it will continue returning until it is.
Safety and Treatment Methods
When choosing a pest control provider, you want to select one that will keep you, your family, and your pets safe. You might also prefer an eco-friendly provider.
Safety
Your pest control provider should use low toxicity or non-toxic pesticides any time they can. If any pesticides used don't fit into one of these categories, your technician should explain what safety precautions they will put in place to protect your family, your pets, and you. All pesticides that pose more than a minimum risk are required to be registered with the EPA.
Treatment Methods
Companies looking to reduce their reliance on chemical pesticides often implement procedures such as Integrated Pest Management (IPM). Using IPM involves a series of steps:
- Identify problem pests and assess whether immediate action is required.
- Decide on the safest course of action.
- Manage the pest problem using a combination of physical, biological, mechanical, and cultural controls.
- Employ chemical controls only when required, and always in combination with other solutions for effective long-term pest management.
- Assess the outcome and continue with additional pest control as needed.