5 Best Flooring Companies in Louisville, KY

Popular Types of Flooring

Whether you're looking for something bold and lively or subtle and elegant, there's a floor for you. Discover the most essential details about each type to guide your decision making.

Hardwood Flooring

The appeal of hardwood floors stands the test of time. With shades including cherry, maple, walnut, oak, and more, it can fit any design without sacrificing durability. However, it's one of the most expensive flooring materials and requires consistent maintenance. At a minimum, you'll need to use specialty cleaning products regularly and refinish the floor every few years. Since it's susceptible to water damage, it's also not suitable for laundry rooms, bathrooms, or basements.

Engineered Wood Flooring

Engineered wood gives you the beauty of hardwood without the demand for regular maintenance. They use a plywood base with a layer of real hardwood on top – ultimately saving you money. While it's less likely to warp than true hardwood, it sounds more hollow to walk on and can't be refinished more than once.

Laminate Flooring

Laminate floors come in tile and wood finishes, but they all have a particle board base. A strong plastic coating gives them defense against scratches and simplifies cleaning. However, it chips easily and is susceptible to moisture damage.

Vinyl Flooring

Maintenance with vinyl floors is a breeze. You can purchase them in luxury vinyl plank (LVP) or luxury vinyl tile (LVT) styles, with each option equally long-lasting. They also come at a cost-effective price point, somewhere between laminate and engineered wood.

Tile Flooring

Tile flooring is another timeless-looking, robust option. Like vinyl, it requires minimal maintenance and is simple to clean. As such, it's an ideal choice for moisture-prone spaces like kitchens and bathrooms. However, it requires intensive prep work before installation and can be cold and slippery to walk on. Pricing relies on the material you select, with porcelain being more expensive than ceramic.

Stone Flooring

Stone floors are among the most waterproof available. You can choose from a variety of bold design options, including sandstone, travertine, granite, and marble. However, like hardwood, it can be expensive and difficult to clean.

Linoleum Flooring

Linoleum is made from cork and linseed oil and can last for decades if cared for properly. It’s an economical option with many design possibilities. However, the softer material is easier to damage, and it's known to fade with sunlight exposure. It’s also not suitable for moisture-prone spaces like kitchens and bathrooms.

Carpet

Carpet is the most affordable flooring option. It can make a space feel more comfortable and is great for absorbing sound. You don’t have to be concerned with scratches or dents, and the cushioning makes it a safer choice for babies and toddlers. However, the fibrous material easily retains moisture, odors, and stains, which isn't ideal for pet owners or allergy sufferers.

How to Choose a Louisville Flooring Company

Choosing the right installer makes all the difference for your new floor's quality. We recommend screening different companies using the following criteria.

Reputation and Reviews

The most crucial thing to research about any flooring company is its reputation. You can learn more about previous clients' experiences from review sites like Trustpilot, Google, the Better Business Bureau (BBB), and Yelp. Even the most reliable flooring installers will have both positive and negative reviews. Look for how a provider responds to complaints and interacts with others. If it works toward a satisfactory resolution and acts in good faith, that's a good sign. However, if it's argumentative or has a high negative-to-positive review ratio, it's advisable to avoid working with it.

Portfolio and References

Most floor installers keep portfolios of their previous work. We recommend requesting a copy so you can inspect the crew's workmanship. It's also good practice to ask for references from former customers. Once you have their contact information, get in touch and ask about their experiences.

Specialization and Services

No two companies have the same experience or product offerings. You should find one that specializes in the material or type of floor you're interested in. A contractor's service offerings can also make a difference. At the very least, you should choose a provider that will dispose of your old flooring materials. However, businesses can also offer hardwood refinishing or design assistance.

Cost

Cost is key to consider, but it should be less important than quality in your decision-making process. We recommend getting multiple different quotes for your flooring job to compare pricing and workmanship. Many companies offer on-site and online estimates to ease the process.

Warranties and Guarantees

Flooring services typically come with a pair of warranties. The first one, issued by the manufacturer, covers the materials. The other covers the installers' workmanship. While a few manufacturers and contractors have lifetime warranties, most are still tied to a specific time period (often ten years.) If you'd like additional coverage, you might be able to pay extra for an extended warranty.

Estimated Timeline

You don't want your flooring work to last longer than necessary. Request an estimated timeline up-front and ask about potential delays. Express your expectations clearly and secure any guarantees in writing.