How To Choose a Pest Control Company
Hiring the best company for you is the most important step in the pest control process. Some things you may consider include licensing and qualifications, treatment methods, years of experience, customer reviews, and cost.
Below, we discuss each of these factors in more detail.
Does the company have a valid license and permits to perform pest control?
Per the United States Environmental Protection Agency (EPA), all pesticide applicators and those that supervise them need to be licensed at the state level. The EPA sets minimum standards of competency, and the Iowa regulatory agencies take care of the granting, maintaining, and revoking of licenses.
Is the company a member of any professional organizations?
A pest control company can obtain optional certifications from QualityPro or similar trade organizations to back up its methods and standards. One particular certification is the GreenPro Service Certification, which is given when a company can demonstrate that its methods are more environmentally friendly. A company that receives this certification also needs to maintain certain employee training standards.
Pest control companies can also hold membership in various professional organizations. Companies can obtain membership in the National Pest Management Association (NPMA), or state-level organizations. NPMA membership gives companies access to education, resources, and a network of other pest professionals. While not required, membership in professional organizations helps demonstrate a company's reputability.
Professional Experience and Specialties
How long a company has been in business can give you some insight into its experience dealing with various pests. Online reviews or the company's own website can also inform you whether it has the experience needed to handle your specific pest problem. If you cannot find the answers to your questions online, calling a representative is a great way to learn about the company's areas of expertise.
Reviews and Recommendations
You can look at a company's reviews and rating on the Better Business Bureau (BBB), explore social media and local review sites to see what homeowners near you think, or verify its license standing through the Iowa licensing board.
Cost of Services and Guarantees
Cost is an important consideration when choosing a pest control company. Cost may be determined by your location, the type of pest being treated, the size of your house, and other factors.
A pest control company may offer a free on-site estimate to help you determine if it fits into your budget. You can also look at whether it offers a guarantee of satisfaction.
Safety and Treatment Methods
Your choice of pest control provider might be influenced by how eco-friendly a company's practicesare, in addition to how safe its methods are around your family and pets.
Safety
Your pest technician should be using pesticides that are low toxicity or non-toxic whenever possible. If they plan to use pesticides that don't fall into one of these categories, your technician should explain what safety precautions they will put in place to protect your family, your pets, and you. Any pesticides that pose more than a minimum risk need to be registered with the EPA.
Treatment Methods
It is now common for companies to begin with more environmentally friendly treatment methods before employing pesticides, following a technique called Integrated Pest Management (IPM). When using IPM, the following steps are taken:
- Identify the source of the pest problem and determine whether immediate action is needed.
- Decide on the safest course of action.
- Use a combination of physical, biological, mechanical, and cultural controls to manage the pest problem.
- Employ chemical controls only if needed, and always along with other methods for effective long-term pest management.
- Assess the outcome and provide additional pest control as needed.