5 Best Flooring Companies in Indianapolis, IN

Popular Types of Flooring

There's a flooring material for every design preference and price point. In this section, we'll break down the most common types.

Hardwood Flooring

The appeal of hardwood floors stands the test of time. With options including oak, walnut, maple, cherry, and more, it can fit any design without sacrificing durability. Despite its allure, hardwood comes with a higher price tag. You also need to follow a consistent refinishing schedule every few years, filling in the gaps with specialty cleaners. The more time you invest in maintenance, the longer your floors will last.

Engineered Wood Flooring

Engineered wood offers you the durability and look of hardwood without the extra maintenance. Typically, it uses a layer of real hardwood attached to a plywood substrate. While it's more resistant to warping versus true hardwood, it sounds more hollow to walk on and can't be refinished more than once.

Laminate Flooring

Laminate floors come in tile and wood finishes, but they all have a particle board base. A strong plastic coating gives them resilience against scratches and simplifies cleaning. However, it's more susceptible to water damage and chipping.

Vinyl Flooring

Maintenance with vinyl floors is uncomplicated. You can purchase them in luxury vinyl plank (LVP) or luxury vinyl tile (LVT) styles, with each option equally resilient. They also come at an affordable price point, somewhere between laminate and engineered wood.

Tile Flooring

Tile flooring is excellent for kitchens, bathrooms, and other moisture-prone areas. It offers years of life with low upkeep requirements, and is available in many colors, materials, and patterns. However, it might not work well for bedrooms and living rooms since it's cooler and more slippery to walk on. Pricing varies between styles, with porcelain carrying a higher price tag than ceramic.

Stone Flooring

Stone floors are among the most waterproof available. You can choose from a variety of bold design options, including granite, marble, sandstone, and travertine. However, like hardwood, it can be expensive and difficult to clean.

Linoleum Flooring

Linoleum is made from linseed oil and cork and can endure for many years if maintained properly. It’s an economical option with many design possibilities. However, the softer material is easier to dent or scratch, and it's known to fade with sun exposure. It’s also not suitable for areas with excess moisture like kitchens and bathrooms.

Carpet

Carpet is the most affordable flooring option. It can make a space feel more comfortable and is great for muffling sound. You don’t have to be concerned with scratches or dents, and the cushioning makes it a safer choice for young children. However, the fibrous material easily holds onto moisture, stains, and odors, which isn't ideal for pet owners or allergy sufferers.

How to Choose a Indianapolis Flooring Company

Choosing the right installer will impact your new floor's longevity. We recommend assessing different companies using the following criteria.

Reputation and Reviews

The first thing to note is whether a company is known for good service and high-quality work. Check review sites like Trustpilot, Google, Yelp, and the Better Business Bureau (BBB) to see what previous clients have to say. Even the most reliable flooring installers will have both positive and negative reviews. Look for how an installer handles complaints and interacts with others. If it works toward a satisfactory resolution and acts in good faith, that's a good sign. However, if it's argumentative or has a high negative-to-positive review ratio, it's advisable to avoid working with it.

Portfolio and References

Most floor installers keep portfolios of their proudest projects. We recommend requesting a copy so you can study the crew's craftsmanship. Portfolios might also include references from past customers. Request their contact information so you can discuss their experiences and thoughts about the company.

Specialization and Services

Look for a company that specializes in the type of flooring you're interested in. For example, a crew might be experienced with carpet but not stone. Equally important is an installer's service offerings. At the very least, it should offer cleanup and haul-away for your old flooring materials. However, if you're feeling lost in all the style, material, and color choices, you can also look for installers with design teams.

Cost

Cost is vital to consider, but it should be less important than quality in your selection process. We recommend getting at least three different quotes for your flooring job to compare pricing and workmanship. Many companies offer on-site and online estimates to ease the process.

Warranties and Guarantees

Flooring services typically come with a pair of warranties. The first one, issued by the manufacturer, covers the floor itself. The other backs the installation company's workmanship. While some manufacturers and contractors have lifetime warranties, most are still restricted to a specific time period (often ten years.) If you'd like additional coverage, you might be able to pay extra for an extended warranty.

Estimated Timeline

Time management is essential for a successful flooring job. Before you agree to work with a company, request an estimated timeline and inquire about what issues could impact the project. If a company assures you it'll finish the job by a certain deadline, get that guarantee in writing and communicate your expectations clearly as the work progresses.