5 Best Flooring Companies in Columbus, IN

Popular Types of Flooring

Flooring varies greatly in price and design. Here's what to know about each type.

Hardwood Flooring

Homebuyers across Columbus seek out hardwood flooring for its beauty and durability. It's available in several varieties to accommodate different designs, from cherry and walnut to maple and oak. Despite its charm, hardwood is associated with a higher cost. You also need to stick to a consistent refinishing schedule every few years, filling in the gaps with specialty cleaners. The more time you invest in maintenance, the longer your floors will last.

Engineered Wood Flooring

Engineered wood offers you the durability and look of hardwood without the extra maintenance. Typically, it consists of a layer of real hardwood bonded over a plywood substrate. Despite the lower retail cost, it might feel more hollow to walk on, and the thin hardwood layer can only be refinished a single time. That said, its lower propensity to warp could still make it a good investment.

Laminate Flooring

Laminate floors come in tile and wood finishes, but they all have a particle board base. A strong plastic coating gives them resilience against scratches and simplifies cleaning. However, it chips easily and is susceptible to moisture damage.

Vinyl Flooring

Maintenance with vinyl floors is uncomplicated. You can purchase them in luxury vinyl plank (LVP) or luxury vinyl tile (LVT) styles, with each option equally resilient. They also come at a budget-friendly price point, somewhere between laminate and engineered wood.

Tile Flooring

Tile flooring is another timeless-looking, robust option. Like vinyl, it requires minimal maintenance and is easy to clean. As such, it's an ideal choice for moisture-prone spaces like kitchens and bathrooms. However, it might not work well for living rooms and bedrooms since it's cooler and more slippery to walk on. Pricing fluctuates between styles, with ceramic less expensive than porcelain.

Stone Flooring

Stone floors are among the most waterproof available. You can choose from a variety of bold design options, including marble, sandstone, travertine, and granite. However, like hardwood, it can be expensive and difficult to clean.

Linoleum Flooring

With attentive maintenance, linoleum floors can last for years. It is a cost-effective choice with various possibilities for personalization. However, it can readily get dented or scratched and has been known to fade when exposed to sunlight. The sun's rays also lead linoleum to lose color over time, and it may not be suitable for damp locations.

Carpet

Carpet is the most affordable flooring option. It can make a space feel more homey and is great for muffling sound. You don’t have to worry about scratches or dents, and the cushioning makes it a safer choice for young children. However, the fibrous material easily holds onto moisture, stains, and odors, which isn't ideal for pet owners or allergy sufferers.

How to Choose a Columbus Flooring Company

Choosing the appropriate installer makes all the difference for your new floor's quality. We recommend screening different companies using the following criteria.

Reputation and Reviews

The first thing to note is whether a company is known for good service and high-quality work. Check review sites like Trustpilot, Google, Yelp, and the Better Business Bureau (BBB) to see what previous clients have to say. Even the most reliable flooring installers will have both positive and negative reviews. Look for how a provider responds to complaints and interacts with others. If it strives for a satisfactory resolution and acts in good faith, that's an encouraging sign. However, if it's argumentative or has a high negative-to-positive review ratio, it's wise to avoid working with it.

Portfolio and References

A good flooring company will be excited to show you portfolios of its previous work. Examine each listed project and ask questions as you have them. It's also good practice to ask for references from previous customers. Once you have their contact information, contact them to ask about their experiences.

Specialization and Services

No two companies have the same experience or product offerings. You should find one that specializes in the material or type of floor you're interested in. An installer's service offerings can also make a difference. At the very least, you should choose a provider that offers to dispose of your old flooring materials. However, businesses can also offer hardwood refinishing or design assistance.

Cost

Cost is important to consider, but it should be less important than quality in your selection process. We recommend getting at least three different quotes for your flooring job to compare pricing and workmanship. Many companies offer on-site and online estimates to simplify the process.

Warranties and Guarantees

You should look for two different warranties in your company search. A manufacturer's warranty protects you in case of a product defect, while an installer's warranty covers workmanship. While a few manufacturers and contractors have lifetime warranties, most are still restricted to a specific time period (often ten years.) If you'd like additional coverage, you might be able to pay extra for an extended warranty.

Estimated Timeline

Time management is critical for a successful flooring job. Before you agree to work with a company, request an estimated timeline and inquire about what delays could impact the project. If a company promises to finish the job by a certain deadline, get that guarantee in writing and convey your expectations clearly as the work progresses.